Working Feedback

The Smile Centre

5 Victoria Embankment, Nottingham, NG2 2JY

Excellent rating from 1521 reviews

5 out of 5 stars

+ 409 reviews from Google 1930 total reviews

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Latest Reviews by Working Feedback

Highly recommend this practice

5 out of 5 stars
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As a pensioner I was treated excellently by the dental technician at Smile Centre in Nottingham. I highly recommend this practice and was treated with kindness and respect throughout my stay by all who worked there. 10/10.

— John F

Verified review (2325781) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

2 out of 5 stars
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The appointment was rescheduled because the hygienist was unavailable and when my appointment day did arrive they were 10 minutes late (for a 9am appointment)
I was less than 5 minutes late due to traffic last year and was told I had missed my slot and was charged non- attendance. How is this fair or consistent?

— Paul S

Verified review (2325665) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Poor
Was this service paid for privately, or on the NHS? Private

Good dentist

4 out of 5 stars
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Thought today's visit was a lot more professional than the last few times I have been here. Good dentist with some good advice and a thorough check up and review of my oral health

— Paul N

Verified review (2325520) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Review from Google

5 out of 5 stars
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The Smile is the best dental practice in city with the staff always friendly welcoming and and my dentist always top of her job.

— Mark Simpson

T344292 Review left 6 months ago
This review complies with Google's policies.

Reply from The Smile Centre

Dear Mark,

Thank you so much for your kind words! We are thrilled to hear that you consider us the best dental practice in the city. Our team strives to provide a friendly and welcoming environment, and it's wonderful to know that your dentist is consistently meeting your expectations. We appreciate your feedback and look forward to continuing to serve you with the utmost care.

Best regards,
The Smile Team

Review from Google

5 out of 5 stars
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Excellent

— Fiona Simmons

T344293 Review left 6 months ago
This review complies with Google's policies.

Reply from The Smile Centre

Dear Fiona,

Thank you so much for your kind review! We're thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon. If you have any further feedback or questions, please don't hesitate to reach out.

Best regards,
The Team

A same day appointment

5 out of 5 stars
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Following a good deal of tooth pain I was offered a same day appointment, treated extremely efficiently and effectively. I was extremely satisfied with everything

— Robert E

Verified review (2324494) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly, knowledgeable

5 out of 5 stars
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Friendly, knowledgeable and helpful

— Anonymous

Verified review (2324337) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Efficient service

5 out of 5 stars
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Pleasant, efficient service. Satisfactory result.

— Anonymous

Verified review (2324060) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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As ever my dental hygienist did a great job. Took great care in ensuring she had all my medication listed. Gentle and considerate.
Renee Mascari

— renee mascari

T344294 Review left 6 months ago
This review complies with Google's policies.

Reply from The Smile Centre

Thank you for your kind words, Renee! We're thrilled to hear that you had a positive experience with your dental hygienist. Ensuring that our patients feel comfortable and well cared for is our priority. We appreciate your feedback and look forward to seeing you at your next appointment!

Friendly staff

5 out of 5 stars
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Efficient and friendly staff

— Anonymous

Verified review (2323994) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very understanding

5 out of 5 stars
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Very understanding for a nervous patient like me. Didn't wait very long.

— Anonymous

Verified review (2323818) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very attentive

5 out of 5 stars
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First time, my mum, 83, very attentive, really nice to her, she felt safe.

— Patricia C

Verified review (2323794) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

A tooth extraction

5 out of 5 stars
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Beth was so very careful, which made an unpleasant procedure (a tooth extraction) much easier and less worrying. Thank you Beth and your assistant.

— Lorna M

Verified review (2323786) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Lovely hygienist

5 out of 5 stars
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Lovely hygienist, very helpful and informative

— Anonymous

Verified review (2322457) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Staff are very caring

5 out of 5 stars
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A really lovely practice, staff are very caring and I get great treatment.

— Anonymous

Verified review (2322336) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

A good experience

5 out of 5 stars
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All staff were friendly, polite & helpful. Overall a good experience from all.

— Anonymous

Verified review (2322117) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Kind and considerate

5 out of 5 stars
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Always kind and considerate service

— David M

Verified review (2321961) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Mick Christophers

T344296 Review left 7 months ago
This review complies with Google's policies.

Lovely staff

5 out of 5 stars
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Lovely staff, Lizzy was very patient and professional

— Anonymous

Verified review (2320903) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

5 out of 5 stars
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The best dentist I have ever been to.

— Anonymous

Verified review (2320751) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good