Working Feedback

The Smile Centre

5 Victoria Embankment, Nottingham, NG2 2JY

Excellent rating from 1521 reviews

5 out of 5 stars

+ 409 reviews from Google 1930 total reviews

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Latest Reviews by Working Feedback

Very helpful, kind

5 out of 5 stars
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Always very helpful, kind and professional

— Jo G

Verified review (2425141) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Made to feel at ease

5 out of 5 stars
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Was made to feel at ease as I’ve become quite nervous of going to the dentist. All was explained to me, what was wrong and what’s going to happen with treatment. And my options.
Very happy with it all.

— Anonymous

Verified review (2424066) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Beckham Tai

T410836 Review left 1 month ago
This review complies with Google's policies.

Reply from The Smile Centre

Thanks for the 5 stars Beckham Tai! Your support means the world to us, and we look forward to seeing you again soon at The Smile Centre - Trent Bridge, Nottingham!

Review from Google

5 out of 5 stars
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Always good service

— Malcolm Coulby

T410691 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Another wonderful experience with Andrew Sidebottom today, for botox injections to treat my TMD mainly muscular difficulties.

He really listens to what you have to say, (which speaks volumes about who he is as a professional and how much he cares about his patients) communicates with care and empathy and has never failed yet in creating a warm, reassuring and comfortable environment, which is calming when you're dealing with chronic pain.

I'd highly recommend to anyone who needs help with their TMJ or TMD disorders.

— Abeille

T410519 Review left 1 month ago
This review complies with Google's policies.

Gleaming smiles

5 out of 5 stars
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Both my husband Christopher and myself are happy with Jenavive who has been our hygienist for some years now . We are both in our 80’s and still have our “gleaming” smiles. Thank you.

— Anonymous

Verified review (2422609) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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So happy with my results from today with the hygienist, not only was she an absolute lovely lady but she also did an amazing job on cleaning my teeth …very thorough so so pleased with the results

— Nicole Watt

T409877 Review left 1 month ago
This review complies with Google's policies.

Excellent treatment

5 out of 5 stars
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Excellent treatment as always

— Anonymous

Verified review (2421966) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Very pleased

5 out of 5 stars
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Very pleased with the help for my problem tooth

— Colin H

Verified review (2421756) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

Friendly, positive, helpful

5 out of 5 stars
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Vishwa is a joy to visit - friendly, positive, helpful, efficient and professional.

— Anonymous

Verified review (2421684) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Vish the Hygienist was very polite and professional as always. Thank you

— Pete Taylor

T409052 Review left 1 month ago
This review complies with Google's policies.

Helpful, polite

5 out of 5 stars
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Very helpful, polite

— Anonymous

Verified review (2421036) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Friendly receptionist and dental staff. Quickly did a filling for me. Lovely dentists.

— Niomie Slater

T408755 Review left 1 month ago
This review complies with Google's policies.

Very happy

5 out of 5 stars
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1st visit and very happy with service

— Anonymous

Verified review (2420340) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Excellent care

5 out of 5 stars
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Did not have to wait. Very prompt and care was excellent as always

— Anonymous

Verified review (2420003) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Always a good experience with Beth, in and out no fuss.

— LA

T408570 Review left 1 month ago
This review complies with Google's policies.

Treated me very well

5 out of 5 stars
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Treated me very well, listened to my concerns and did a great job. Thanks

— Stephen H

Verified review (2419890) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Wisdom Tooth Removal

5 out of 5 stars
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I was referred here for a wisdom tooth removal. From the moment I walked in, I was greeted well, I waited for 5 mins if that and a nurse came to take me into the treatment room. The lady dentist, I didn't catch her name and the nurse were very friendly and I felt at ease immediately. The dentist discussed the procedure with me and explained every stage. The first injection was as normal slight pain but nothing to complain about, second lot of injections, I never felt a thing. While I sat waiting for the injections to kick in, the nurse was chatting to me about good TV series. When I was feeling numb she began the tooth extraction, the roots were slightly vertical, so not a straight lift out. It came out in 3 parts, and I didn't feel anything except pressure but no pain at all. It took 5 minutes to take it out and all was well. I can't recommend my dentist and the lovely nurse high enough. Very friendly and very professional. What else is there to ask for? 5-star service. Thank you.

— Tracie H

Verified review (2419607) Review left 1 month ago
This review was collected via online systems.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Lovely dentist the best one Iv ever been to, receptionist always happy to help and smiling and dentist is brilliant 😊

— Tony Thanjal

T408100 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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A fantastic service.
Very helpful with the knowledge and what needed to be done to get things sorted.

— Allan Lord

T406363 Review left 1 month ago
This review complies with Google's policies.