Working Feedback

The Smile Centre

5 Victoria Embankment, Nottingham, NG2 2JY

Excellent rating from 1521 reviews

5 out of 5 stars

+ 409 reviews from Google 1930 total reviews

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Latest Reviews by Working Feedback

I felt relaxed throughout

5 out of 5 stars
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I was seen promptly by my dentist, who was smiling and friendly. He ran through my treatment and I felt relaxed throughout the time I was being treated. He’s a very good dentist and I have full confidence in my visits.

β€” Geraldine H

Verified review (2416397) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Staff were great

5 out of 5 stars
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My first appointment here and it was great. Staff were great, seen on time and received brilliant treatment.

β€” Anonymous

Verified review (2415669) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Lovely team

5 out of 5 stars
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Excellent service, lovely team and I know my teeth are in good hands.

β€” Craig P

Verified review (2415655) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

The Smile Centre

5 out of 5 stars
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Pleasant and efficient

β€” Anthony W

Verified review (2415563) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Mayada was very kind and informative about the process of tooth extraction. I felt no discomfort, only the initial anaesthetic injection. which was fine.
Very successful outcome indeed in very professional hands. I would recommend Mayada every day.

β€” Edwin Peterson

T404761 Review left 1 month ago
This review complies with Google's policies.

All good

5 out of 5 stars
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All good at The Smile Centre Trent Bridge

β€” Anonymous

Verified review (2414948) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Friendly and efficient service. Good explanations around treatments and very professional.

β€” Alan Masters

T404550 Review left 1 month ago
This review complies with Google's policies.

Fantastic service

5 out of 5 stars
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Fantastic service from Elizabeth my dentist. Nothing too much trouble and her assistant was brilliant too. Thank you very much.

β€” Nigel B

Verified review (2414383) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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So friendly and reassuring. Highly recommend 😊

β€” Tracy

T404551 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Dentist and her assistant were both professional and very good at explaining the work needed, making sure I was at ease during the procedure.

β€” Paul Finnerty

T403315 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Appointment with my dentist today was very helpful and we decided together how my future treatment was planned

β€” Christine Quinney

T403316 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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A brilliant practice on the embankment. I've never had bad service here.

β€” Jay Bull

T403317 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Very friendly and efficient

β€” Tim Cardinali-Wood

T403081 Review left 1 month ago
This review complies with Google's policies.

Efficient

5 out of 5 stars
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Friendly and efficient

β€” Pat H

Verified review (2413181) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Made me feel at ease

5 out of 5 stars
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Happy with service, dentist was friendly, knowledgeable, explained everything and made me feel at ease. It was my first visit and highly recommend

β€” Anonymous

Verified review (2413031) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Treated with respect

5 out of 5 stars
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As always excellent service, treated with respect in a professional manner whilst being friendly from the reception staff and my treatment being carried out.

β€” Janice D

Verified review (2412553) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Appointment was on time, professional service, Β£80 for 20minutes start to finish??? Not a bad hourly rate!
If I have one piece of constructive criticism it would be having to fill in the medical forms start to finish every time I attend the clinic.
Would it not be possible to attach the previous medical forms and ask if anything has changed? You would only need to alter minimum sections of the form rather than filling the entire form saving time and frustration.

β€” Peter Butler

T402172 Review left 1 month ago
This review complies with Google's policies.

Very helpful, caring

5 out of 5 stars
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All the staff, receptionist, hygienist and Elizabeth the dentist, were very helpful, caring and good at their jobs. My experience was very good.

β€” Anonymous

Verified review (2411550) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Appointment

5 out of 5 stars
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Check up

β€” Anonymous

Verified review (2411477) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

Thorough and pain free

5 out of 5 stars
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Excellent treatment as always. Dr Betts was very friendly and put me at my ease. The examination was thorough and pain free and I have total confidence in the treatment I received.

β€” Sara B

Verified review (2411446) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? NHS