Working Feedback

The Smile Centre

5 Victoria Embankment, Nottingham, NG2 2JY

Excellent rating from 1523 reviews

5 out of 5 stars

+ 409 reviews from Google 1932 total reviews

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Latest Reviews by Working Feedback

Hygienist

5 out of 5 stars
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My experience today with the Hygienist was very thorough and helpful, she was lovely.

— Jo G

Verified review (2063356) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Everything is explained fully

5 out of 5 stars
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I’ve been coming to this Practice for some time - It’s always been a positive experience, everything is explained fully in advance & my teeth have never looked better. I get constructive, practical advice for free and the treatment is hugely cost-effective. Very pleased!

— Patricia G

Verified review (2062669) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Efficient, friendly

5 out of 5 stars
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Super, efficient, friendly staff!

— Leonard S

Verified review (2062059) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very helpful

5 out of 5 stars
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Very helpful and professional.

— Gaurav K

Verified review (2061812) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great service

5 out of 5 stars
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Great service from the Hygienist and her assistant today! No pain and took her time.

— Anonymous

Verified review (2061518) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Smile Centre? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Suzanne Heydon

T232025 Review left 1 year ago
This review complies with Google's policies.

Highly recommend

5 out of 5 stars
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Efficient, professional service. Highly recommended.

— Sayed H

Verified review (2060963) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Marianna Cole

T232026 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Trudi Andrew

T232027 Review left 1 year ago
This review complies with Google's policies.

Great Dentist

5 out of 5 stars
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Elizabeth is a great dentist. I am a nervous patient and she has a great calm manner. She explains everything that is happening, discusses options and is very delicate with her work. I don't think I will ever like going to the dentist but she is alright!

— Jamie B

Verified review (2060675) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

The Smile Centre

1 out of 5 stars
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I arrived for my hygienist appointment today to be told I couldn’t be treated as less than 6 months had elapsed since I had hip replacement surgery in April. I can accept this is good practice but I told my dentist at my last check-up that the surgery was imminent and would have expected any issues to be flagged to me at that time. I certainly don’t think an appointment should have been booked for me within that 6 month period if I was never going to be seen.

— Anonymous

Verified review (2060370) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very poor

So kind and reassuring

5 out of 5 stars
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Lizzie (dentist) is so kind and reassuring. Lizzie is so genuine and gentle. After having bad experiences at other dental practices I have full trust in her. Thank you Lizzie for your help and support.

— Emma B

Verified review (2060221) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Polite and friendly, they always take care to make you feel comfortable and that you are seen quickly

— Linda Bollington

T232028 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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It was a pleasant experience.

— Helen Whitton

T232029 Review left 1 year ago
This review complies with Google's policies.

Recommended

5 out of 5 stars
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Routine hygienist appointment. The hygienist was polite, friendly, knowledgable, and efficient.
Reception were helpful and quick to sort me out.
I don’t think there’s much more to add!
Would recommend.

— Anonymous

Verified review (2059754) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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I've been going too the Smile centre for a number of year's and I've always had a good service. I don't particularly like going for treatment but I must say that my latest dentist and hygienist are absolutely brilliant so lovely and caring. I would highly recommend this practice.

— Trevor Smith

T232030 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Professional and friendly, as always

— Tony Norcross

T232031 Review left 1 year ago
This review complies with Google's policies.

Explains everything

5 out of 5 stars
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Nice Receptionist, Beth is alway lovely, make you feel at ease. Explains everything.

— Gillian P

Verified review (2057994) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

4 out of 5 stars
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The hygienist is very good at what she does. However, I feel the practice should be more transparent from the start about the policies and options around hygienist appts eg customers should be made aware as soon as they are recommended to visit the hygienist that you can only access this on the nhs after a dentist appt and that a deposit will need to be paid. Also, after I left I realised that I didn’t know the terms around the deposit (is it non refundable? Or refundable by a certain date?) This may sound picky to you but it would nurture trust and good customer relations.

— Anonymous

Verified review (2057420) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Dentist was friendly

5 out of 5 stars
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Dentist was friendly and gave clear advice.

— Ravi S

Verified review (2057418) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good