Working Feedback

The Smile Centre

5 Victoria Embankment, Nottingham, NG2 2JY

Excellent rating from 1521 reviews

5 out of 5 stars

+ 409 reviews from Google 1930 total reviews

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Latest Reviews by Working Feedback

The Smile Centre

5 out of 5 stars
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Check up and more! I said I wasn’t with the staining of my teeth and dentist recommended tooth whitening and I loved what she said and signed up for treatment

— Helen P

Verified review (2410511) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Lovely staff who are all friendly and welcoming. Very professional practice providing a first class service.

— Pat Wallis

T401626 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Friendly, efficient, and professional reception ists. My dentist, Darpan Rekhi is thoughtful, kind and compassionate with a relaxed an easy, albeit professional approach.

— David Valencia

T401627 Review left 1 month ago
This review complies with Google's policies.

Great with my kids

5 out of 5 stars
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I think Elizabeth is incredible. She is the most supportive Dentist I’ve ever been to. I love going to our appointments as she’s so friendly and is great with my kids. The hygienist team are also outstanding.

— Kirstie M

Verified review (2410445) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? NHS

Tooth extraction

5 out of 5 stars
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Excellent dentist and nurse.
Tooth extraction was much easier than I was dreading!

— Kathryn B

Verified review (2410208) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Nayyab Ahmed is the best dentist I’ve ever had. Great Friendly service. Professional and reassuring. I would highly recommend. Always got the patients best interest.
Thank you for the hard work.

— James

T401172 Review left 1 month ago
This review complies with Google's policies.

First class service

5 out of 5 stars
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Very helpful receptionist today. First class service from dentist we saw.

— Anonymous

Verified review (2409471) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Robert Brown

T400534 Review left 1 month ago
This review complies with Google's policies.

Reply from The Smile Centre

We appreciate your kind words! It's always our goal to provide excellent service at The Smile Centre - Trent Bridge, Nottingham, and we’re glad you enjoyed it.

Review from Google

5 out of 5 stars
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Had a filling that had broken. I arranged an appointment with Dr Betts. Gave me advice and re-filled. She was very attentive and put me at ease, no real pain just a little discomfort. Well done Dr Betts, thank you.

— John Swann

T400535 Review left 1 month ago
This review complies with Google's policies.

Friendly caring attitude

5 out of 5 stars
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Lizzie worked hard to extract two teeth that did not want to be removed. She did an excellent job and Ellie looked after me and reassured me with pats to my shoulder. Excellent treatment and friendly caring attitudes.

— Jennifer S

Verified review (2407859) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

4 out of 5 stars
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Staff very friendly and helpful a pleasant experience

— John Dunn

T400114 Review left 2 months ago
This review complies with Google's policies.

Always very good service

5 out of 5 stars
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Always very good service by the hygienist and her assistant. Thank you for the speedy appointment yesterday.

— Anonymous

Verified review (2406985) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

Excellent

5 out of 5 stars
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I can thoroughly recommend Smile for the excellent dental treatment they provide.

— Anonymous

Verified review (2406898) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Tooth removal was really good and so quick and dentist was good at keeping me calm as im not the best in the chair

— Ian Mannel

T398755 Review left 2 months ago
This review complies with Google's policies.

Appointment

5 out of 5 stars
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Brilliant

— Nicholas H

Verified review (2405624) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

On time

5 out of 5 stars
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On time and good

— Anonymous

Verified review (2405600) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? Private

The Smile Centre

5 out of 5 stars
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It was really nice to see the same dentist as last time instead of a different dentist every time. It builds your confidence seeing the same person every time and makes the visit easier.

— Robert B

Verified review (2405580) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

The Smile Centre

4 out of 5 stars
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Once I got seen by the Hygienist it was great as usual. Vishwa is a very capable hygienist with a lovely manner. I felt very sorry for her and the rest of the team as they struggled with a new computer system meaning that my appointment was nearly half an hour late. Why is it that the people at the top (often sat behind a desk) do not understand the implications for those doing the work and put them in an impossible situation.

— Jancis W

Verified review (2405441) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

The hygienist was amazing

5 out of 5 stars
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I attended Smile Dentist for my regular check-up and clean. The hygienist was amazing as always. She put me at ease and made me feel relaxed, and as a very nervous patient that is so important to me above anything else

— Michaela C

Verified review (2405297) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Very quick service, care and attention, very happy with my recent visits

— Lorraine Todino

T398196 Review left 2 months ago
This review complies with Google's policies.