Working Feedback

The Smile Centre

5 Victoria Embankment, Nottingham, NG2 2JY

Excellent rating from 1523 reviews

5 out of 5 stars

+ 409 reviews from Google 1932 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Had a replacement filling no charge as still under warranty. Excellent service as always

— Neil Pipkin

T232046 Review left 1 year ago
This review complies with Google's policies.

Extraction

5 out of 5 stars
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Elizabeth was extremely kind and understanding as I was very nervous about having an extraction. Although I decided to make a further appointment to have this done, she explained my options and put me at my ease so that I will be much more relaxed next time. I can’t recommend her highly enough. Thank you Elizabeth.

— Anonymous

Verified review (2025962) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly, helpful

5 out of 5 stars
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Friendly, helpful and efficient.

— Jason H

Verified review (2025804) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very attentive

5 out of 5 stars
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My appointment went very well and was made all the easier by the dentist who was very attentive. The team carrying out the treatment worked to ensure that I was comfortable and that the treatment was successful. Thank you.

— Keith C

Verified review (2025725) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

The Smile Centre

5 out of 5 stars
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Dr Elizabeth Betts is a highly competent and skilled professional who is empathetic an excellent communicator and has fantastic people skills- I feel privileged to have her as my dentist and would be devastated if she left the practice as I have so much faith and confidence in her.

— Anonymous

Verified review (2025600) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Good explanation, good advice

5 out of 5 stars
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On time, good explanation of the session and good advice for continuing gum health.

— Anonymous

Verified review (2025438) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

5 out of 5 stars
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Very good.

— Anne B

Verified review (2025389) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent dentist

5 out of 5 stars
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Excellent overall experience. Friendly, helpful reception staff, fitted me in at short notice. Excellent dentist.

— Pamela L

Verified review (2025207) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Very satisfied with my visit. Lovely pleasant helpful staff from the reception ladies to the dentist technician. Everything was explained to me about today's visit and future treatment.

— Carole Morris

T232047 Review left 1 year ago
This review complies with Google's policies.

Welcoming and attentive

5 out of 5 stars
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Genevieve was welcoming and attentive and gave some useful advice regarding a minor cleaning issue that I had.

— Anonymous

Verified review (2025120) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

The Smile Centre

5 out of 5 stars
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I needed advice as to what I should do next regarding my dental problems. Given full information as to options. All of my questions were answered & given costings for the various options. Very clear information.

— Susan R

Verified review (2024580) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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I had a tooth extracted, it was almost painless, the dentist gave me options and informed me of what was happening throughout the proceedure.

— Adrian Clare

T232048 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent service as always. Reception team are very helpful with queries and sorting my appointment.
Samah Awan is brilliant. She is thorough, technically excellent in sorting out a problem tooth. Explains everything clearly and is very reassuring.
Highly recommended.

— Ramesh Patel

T232049 Review left 1 year ago
This review complies with Google's policies.

I felt at ease

5 out of 5 stars
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I’ve always been scared of dentists but I felt at ease and looked after.

— Anonymous

Verified review (2023762) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

4 out of 5 stars
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Dentist was lovely and made me feel at ease which is a big plus for me. However, she didn’t explain to me why I needed a certain treatment, just that I needed to get booked in at reception. She said I need a filling, but didn’t tell me which tooth, how bad etc. I’ve never had a filling before, and so I don’t really know the process. I would have liked to have been properly told in clinic, rather than on the corridor. I know sometimes clinicians are rushing to see other patients, but I feel my care isn’t properly explained and I’m sometimes put off asking questions.

— Anonymous

Verified review (2023645) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Supporting and empathetic hygienist

5 out of 5 stars
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Really supportive approach, recognises the anxiety being at the dentist can create and flexes the style to the patient. Highly recommend Vishwa Patel, excellent!

— Anonymous

Verified review (2022453) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Emergency Appointment

5 out of 5 stars
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Excellent service, treated with respect and professionally.

— Janice D

Verified review (2022336) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Filling of a broken tooth

5 out of 5 stars
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Great service and good job done.

— Anonymous

Verified review (2021952) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Efficient service today.

— Richard Bright

T232050 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Warm caring experience and professional expertise. Thank you Elizabeth

— Wendy Frost

T232051 Review left 1 year ago
This review complies with Google's policies.