Working Feedback

The Smile Centre

5 Victoria Embankment, Nottingham, NG2 2JY

Excellent rating from 1523 reviews

5 out of 5 stars

+ 409 reviews from Google 1932 total reviews

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Latest Reviews by Working Feedback

Hygienist appointment, Vishwa and her assistant were so kind and supportive

5 out of 5 stars
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I have a phobia about dental procedures and really dread each visit. I’m having issues with my gums and so there’s also a lot of sensitivity at the moment and my phobia is heightened
The receptionists are lovely and welcoming
Vishwa and her assistant were so kind and supportive through my appointment and I wouldn’t want to go anywhere else.

— Anonymous

Verified review (1986358) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Hygienist appointment

5 out of 5 stars
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Efficient treatment with good explanations of the use of brushes.Pleasant customer service on reception.

— Anonymous

Verified review (1986355) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Wonderful Experience

5 out of 5 stars
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I cannot praise my dentist enough. It has been a pleasure (I’m sure not many people can say that) in my 78 years I can honestly say that this is the first time I haven’t felt any pain. Elizabeth is a very caring and professional lady, who puts you at ease from the moment you walk in. I wish her well.

— Wendy F

Verified review (1985998) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Check-up

4 out of 5 stars
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Lizzy was great, as usual. Her nurse was smiley.
There was a small hiccup when the computer did not show my appt, but this was rectified by the receptionist. Both receptionists were friendly.

— Anonymous

Verified review (1985934) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Always a great appointment

5 out of 5 stars
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My hygienist is lovely & always makes me feel at ease

— Gayle C

Verified review (1985818) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

A brilliant team

5 out of 5 stars
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From the moment I walked in I felt welcomed. Both of the front desk team were professional yet friendly and knew their roles well. I only had a short wait, which was fantastic, while I completed the paperwork. Beth was welcoming (I assume a smile under the mask) and informative. A very good chair-side manner. Explained what she was going to do, gave advice and even lugged at my humour. Beth clearly explained what I needed to do after the examination. I felt it was one of my best dental experiences. A great team and great service. Also the text reminders are incredibly useful as in the past I have often forgotten appointments. Thank you to a brilliant team.

— David H

Verified review (1985246) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

The Smile Centre

5 out of 5 stars
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Told Elizabeth that my tooth on the upper left l may have a cracked tooth. She investigated thoroughly and she came to a conclusion: no crack. I somehow pushed the whole filling inside forward. I could not be left as food was getting in and she said l would be back in a week with an abscess. She did it there and then.

— Anonymous

Verified review (1984987) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Check-up

5 out of 5 stars
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Beth spent time talking to the children about using floss between teeth to support hygiene and offered to show Archie how to do this once braces are fitted if required. Beth listened and checked all children for potential referral to orthodontist after concerns that Archie’s wait was so long and he had significant overbite that had never previously been mentioned.

— Anonymous

Verified review (1983072) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Always excellent service

5 out of 5 stars
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My mother in law had dementia and is always treated with patience and compassion

— Rita H

Verified review (1982931) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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No long waiting time for my appointment. Really helpful staff. Wouldn't hesitate to go again.

— Olwen Sansom

T162711 Review left 2 years ago
This review complies with Google's policies.

A good and fair review

5 out of 5 stars
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I find the staff and dentist very friendly and welcoming! So doesn't phase me at all to go there. Pleasant surroundings too, which makes it all so easy and even the treatment I have received in the past, hasn't been that invasive! So wouldn't want to go anywhere else now that I've found this practice!

— Deborah M

Verified review (1980853) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent visit - thanks

5 out of 5 stars
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Very good visit. Dentist was thorough, communicative and helpful in a friendly fashion. Many thanks.

— Christopher C

Verified review (1980477) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very thorough

5 out of 5 stars
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Very thorough, also very pleasant. I already visit your hygienist.

— Josephine H

Verified review (1980461) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Explains in great detail

5 out of 5 stars
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Elizabeth is the first dentist I’ve had that I trust completely, she puts me at ease each time I go & as I’m having to get work done she explains in great detail what’s happening and is going to happen & never pushes me to go for the big money treatment, instead she actually cares about what’s best for my teeth!

— Anonymous

Verified review (1980356) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Lovely dentist

5 out of 5 stars
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Lovely, caring dentist always makes me feel at ease. Thank you.

— Anonymous

Verified review (1978201) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

The Smile Centre

5 out of 5 stars
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The dentist was really helpful and answered all my queries and discussed further treatment

— Anonymous

Verified review (1977993) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Broken tooth repair

5 out of 5 stars
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I’d never seen this dentist before. She was very gentle and professional. Explained well what could happen following the treatment.

— Elaine H

Verified review (1976700) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Check up

5 out of 5 stars
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Referred to hygienist.

— Sabina R

Verified review (1974023) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent service

5 out of 5 stars
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An extremely calm, quiet dentist who shows compassion and interest. Knowledge of patient's worries and anxieties. Quietly does the treatment and examination with no fuss. Thank you!

— Anonymous

Verified review (1973556) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Seen promptly and very good treatment

— Bob Phipps

T160688 Review left 2 years ago
This review complies with Google's policies.