Working Feedback

The Smile Centre

5 Victoria Embankment, Nottingham, NG2 2JY

Excellent rating from 1523 reviews

5 out of 5 stars

+ 409 reviews from Google 1932 total reviews

Filter Reviews

Latest Reviews by Working Feedback

The Smile Centre

5 out of 5 stars
workingfeedback logo
Got in for a same-day emergency appointment.

— Karl B

Verified review (1844671) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Good communication

5 out of 5 stars
workingfeedback logo
Friendly, good communication and happy to discuss future provisions.

— Anonymous

Verified review (1842715) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very pleasant

5 out of 5 stars
workingfeedback logo
Very pleasant hygienist staff.

— Josephine H

Verified review (1842535) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very helpful and informative

5 out of 5 stars
workingfeedback logo
My hygienist is really good. Very helpful and informative also a lovely girl with a sense of humour.
Receptionists are also good but need to smile a bit more.

— Sheree C

Verified review (1842469) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Smile Centre

Thank you for your feedback Sheree, I will be sure to share this with the team.
Overall, how was your experience of our service? Very good

Put at ease

5 out of 5 stars
workingfeedback logo
Helpful and put at ease.

— Anonymous

Verified review (1842391) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent hygienist

5 out of 5 stars
workingfeedback logo
Friendly staff, excellent hygienist.

— Anonymous

Verified review (1842363) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Makes you feel at ease

5 out of 5 stars
workingfeedback logo
The dentist is really nice, very professional and makes you feel at ease. I really like her.

— Joshua Z

Verified review (1842146) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

The Smile Centre

4 out of 5 stars
workingfeedback logo
Dentist was friendly and had time for me.

Running 20 minutes behind, waiting room heating was not on, so freezing cold!

— Katherine M

Verified review (1840490) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Smile Centre

Thank you for your review, we have reported the problem with the radiators so will hopefully have this rectified very soon and I am sorry that this was the case on your visit.
In response to the delay I can only apologise for this, sometimes treatments can run over and this can then have an effect on the running of the session. We do where possible try to eliminate the chances of this but sometimes is unavoidable due to patient care that may be required. Once again I apologise that this happened on your recent visit.
Overall, how was your experience of our service? Good

Very helpful

5 out of 5 stars
workingfeedback logo
Very helpful and pleasant.

— Anonymous

Verified review (1838927) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Smile Centre? (tap on a rating) 5 out of 5 stars

I was extremely impressed

5 out of 5 stars
workingfeedback logo
I was very grateful to be offered an appointment on the day that I phoned, due to someone else cancelling. Dr Betts fixed my problem quickly and efficiently. As always, I was extremely impressed with the Smile Centre. Thank you.

— Sara B

Verified review (1838655) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

1 out of 5 stars
workingfeedback logo
The Dr trying to get rid of in the quickest possible way. I know my tooth is infected but instead of her trying to treat it she just advised me to take them out. And was very eager for me to leave quickly. She was unbelievably unprofessional and rude.

— Sahand M

Verified review (1837298) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Smile Centre

Thank you for your feedback, I have discussed this with you today and hope that you are happy with my resolution at this time, Kind Regards Kirsty Munn
Overall, how was your experience of our service? Very poor

I’m always impressed

5 out of 5 stars
workingfeedback logo
I’m always impressed by the ‘service’ - from the first phone call, to the welcome on arrival, efficiency and personable staff throughout.

— Marianna C

Verified review (1837287) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Hygienist

5 out of 5 stars
workingfeedback logo
Professional and lovely manner (hygienist).

— Anonymous

Verified review (1836003) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

The Smile Centre

5 out of 5 stars
workingfeedback logo
As ever, a friendly attitude from all the staff. I was dealt with in a professional and helpful manner. Thanks again.

— David G

Verified review (1835781) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

So polite and informative

5 out of 5 stars
workingfeedback logo
Everyone is so polite and informative.

— Mark E

Verified review (1835685) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly staff

4 out of 5 stars
workingfeedback logo
Clean, friendly staff.

— Sharon D

Verified review (1835637) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Patient, really nice

5 out of 5 stars
workingfeedback logo
Patient, really nice and makes you feel at ease.

— Julie W

Verified review (1835281) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very thorough, kind

5 out of 5 stars
workingfeedback logo
The hygienist was very thorough, kind and gave good advice.

— Vanessa C

Verified review (1834568) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly clinical staff

5 out of 5 stars
workingfeedback logo
Efficient. Friendly clinical staff.

— Anonymous

Verified review (1834014) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very understanding and patient

5 out of 5 stars
workingfeedback logo
Very understanding and patient with people.

— Anonymous

Verified review (1833650) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good