Working Feedback

The Smile Centre

5 Victoria Embankment, Nottingham, NG2 2JY

Excellent rating from 1522 reviews

5 out of 5 stars

+ 409 reviews from Google 1931 total reviews

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Latest Reviews by Working Feedback

Dealt with efficiently

4 out of 5 stars
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I was straight in and my appointment was dealt with efficiently. Lady was very nice.

— Nina A

Verified review (1808143) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Hygienist

5 out of 5 stars
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Excellent cleaning and advice from the hygienist.

— Anonymous

Verified review (1808039) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Smile Centre? (tap on a rating) 5 out of 5 stars

Always welcoming and friendly

5 out of 5 stars
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When you attend your appointment, you’re never kept waiting, and the staff are always welcoming and friendly. Very thorough and professional too, and caring. And the building is beautifully heated too, so very comfortable whilst you are there.

— Anonymous

Verified review (1807947) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Honest and thoughtful

5 out of 5 stars
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The Dentist ( I wish I asked her name ) was amazing. Honest and thoughtful.

— Anonymous

Verified review (1807869) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

The Smile Centre

5 out of 5 stars
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Friendliness of staff.

— Gillian H

Verified review (1807776) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Gentle, efficient treatment

5 out of 5 stars
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Informative.
Gentle.
Efficient treatment by hygienist and assistant.

— Anonymous

Verified review (1807556) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Thorough examination

5 out of 5 stars
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Thorough examination and reassuring. Well done Lizzie!

— Anonymous

Verified review (1807144) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Lovely dentist and assistant, friendly and understanding.
Thoroughly explained all my queries.

— K Srl

T127715 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Good experience and did my homework

— Heath Ingram

T127716 Review left 2 years ago
This review complies with Google's policies.

Care and attention

5 out of 5 stars
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As always, I was very satisfied with the care and attention I received from Dr Betts. The two receptionists were most helpful too.
I feel we are very fortunate that we can receive NHS care from this excellent practice. Thank you.

— Sara B

Verified review (1806731) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

3 out of 5 stars
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Some of your staff speak very quickly. I’m 78 and my hearing is poor and I often have to ask them to repeat what they’ve said especially if they’re wearing a mask.

— Anonymous

Verified review (1806716) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor

Review from Google

5 out of 5 stars
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I have been a patient at this practice since I was a boy and have had excellent and professional treatment and advice for over 50 years, Doctor Betts my current dentist is outstanding in my opinion and all the other staff are exemplary in their areas of work and expertise. I would highly recommend this practice

— Peter Clark

T127717 Review left 2 years ago
This review complies with Google's policies.

Excellent help

5 out of 5 stars
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Excellent help from both the hygienist and dentist when I had an issue with facial swelling.

— Debra K

Verified review (1806265) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly service

4 out of 5 stars
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Friendly service but a little time to wait unfortunately.

— Samantha C

Verified review (1806166) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Brilliant

5 out of 5 stars
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First time with this dentist. I have many medical phobias which affect me quite badly but she was absolutely wonderful in trying to calm me down. Brilliant.

— Mark E

Verified review (1806062) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Caring attitude

5 out of 5 stars
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Caring attitude.

— Anonymous

Verified review (1805973) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Friendly, competent and efficient. Perfect x

— Linda Roucroft

T127553 Review left 2 years ago
This review complies with Google's policies.

On-time and polite

4 out of 5 stars
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On-time and polite.

— Helen W

Verified review (1805158) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Review from Google

5 out of 5 stars
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Hygienist was excellent. Caring and delivering excellent hygiene advice. Extremely professional along with her assistance nurse.
See you in April 2025

— Dinsdale Bruno

T127554 Review left 2 years ago
This review complies with Google's policies.

Helpful and efficient

4 out of 5 stars
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Helpful and efficient staff.

— Anthony B

Verified review (1804801) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good