Verified review (1804756)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Very positive ,
informative staff . Top notch hygienist treatment.
— Celia Cee
T127290
Review left 2 years ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— William Scott
T127291
Review left 2 years ago
This review complies with Google's policies.
The Smile Centre
When I’m actually with the hygienist or dentist, the service is always good. However, it’s always a little bit chaotic getting into the room. The front door doesn’t seem to be physically unlocked until 9am, so already starting off on a bad footing. Today I went into the room at 9.12am - despite having a 9am appointment. How can you be running late at the first appointment? If this was a one-off I wouldn’t mind but this happens every time.
— Anonymous
Verified review (1804243)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Neither good nor poor
Caring and understanding
Very caring and understanding regarding my disposition! A very thorough service professionally delivered!
— Peter A
Verified review (1804213)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very professional and caring
The dentist and the assistant were professional and caring throughout the appointment. Thank you.
— Keith C
Verified review (1804156)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Explained all my options
The dentist explained all my options and listened to my concerns. Procedure was quick and not particularly painful.
— Anonymous
Verified review (1804116)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Hygienist
The professionalism of the hygienist. She is a role model for others in the way she communicates with the patient and efficiently carries out the procedures. She is cheerful and positive.
— Philip E
Verified review (1803552)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My experience
Poor experience with hygienist, poor communication, no check in during treatment and in my view unnecessarily abrasive in tone and rough undertaking treatment. I wont see this particular hygienist again and have requested to revert back to my usual one for future appointments.
— Anonymous
Verified review (1803058)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Poor
Quick urgent appointment
Was given a quick urgent appointment for broken filling. Excellent service. Thank you.
— Phillip F
Verified review (1802822)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Always friendly, professional
Always friendly, professional and polite. Very welcoming.
— Anonymous
Verified review (1802769)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Great, friendly service
Good customer service on reception. Good, expert dentists, good, friendly assistants. Overall great, friendly service.
— Anthony L
Verified review (1802206)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
So polite
Everyone are so polite, if you have any questions they will try and help you.
— Allan
Verified review (1801871)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Fantastic
Elizabeth Betts is fantastic - am so glad she’s our dentist!
— Pamela G
Verified review (1801822)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
The Smile Centre
The attitude and care of the Dentist on this day.
— Anonymous
Verified review (1801330)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Kind, courteous and professional treatment from Liz and her nurse, My query about possible future treatment was fully explained enabling me to make an informed decision. Many thanks
— Barbara Ridout Hyett
T126604
Review left 2 years ago
This review complies with Google's policies.
Very nice
The nurse and hygienist were very nice.
— Susan A
Verified review (1800821)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Care and attention
Welcoming and friendly. Helpful advice.
I would like to add that my son had a large filling fall out. He can’t use the phone but the receptionist was very helpful and caring when I phoned. Also, the dentist treated him with care and attention. Thank you so much.
— Vanessa C
Verified review (1800506)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Very happy with today's visit. Seen within 5 minutes of appointment time. Thanks.
— Barry Nelson
T126605
Review left 2 years ago
This review complies with Google's policies.
The Smile Centre
Provided a lot of help and information due to hip replacement and cancer results.
— Trevor A
Verified review (1799778)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good