Working Feedback

The Smile Centre

5 Victoria Embankment, Nottingham, NG2 2JY

Excellent rating from 1522 reviews

5 out of 5 stars

+ 409 reviews from Google 1931 total reviews

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Latest Reviews by Working Feedback

The Smile Centre

5 out of 5 stars
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All good.

— Adrian F

Verified review (1804756) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Very positive ,
informative staff . Top notch hygienist treatment.

— Celia Cee

T127290 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— William Scott

T127291 Review left 2 years ago
This review complies with Google's policies.

The Smile Centre

3 out of 5 stars
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When I’m actually with the hygienist or dentist, the service is always good. However, it’s always a little bit chaotic getting into the room. The front door doesn’t seem to be physically unlocked until 9am, so already starting off on a bad footing. Today I went into the room at 9.12am - despite having a 9am appointment. How can you be running late at the first appointment? If this was a one-off I wouldn’t mind but this happens every time.

— Anonymous

Verified review (1804243) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor

Caring and understanding

5 out of 5 stars
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Very caring and understanding regarding my disposition! A very thorough service professionally delivered!

— Peter A

Verified review (1804213) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very professional and caring

5 out of 5 stars
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The dentist and the assistant were professional and caring throughout the appointment. Thank you.

— Keith C

Verified review (1804156) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Explained all my options

4 out of 5 stars
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The dentist explained all my options and listened to my concerns. Procedure was quick and not particularly painful.

— Anonymous

Verified review (1804116) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Hygienist

5 out of 5 stars
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The professionalism of the hygienist. She is a role model for others in the way she communicates with the patient and efficiently carries out the procedures. She is cheerful and positive.

— Philip E

Verified review (1803552) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

2 out of 5 stars
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Poor experience with hygienist, poor communication, no check in during treatment and in my view unnecessarily abrasive in tone and rough undertaking treatment. I wont see this particular hygienist again and have requested to revert back to my usual one for future appointments.

— Anonymous

Verified review (1803058) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Poor

Quick urgent appointment

5 out of 5 stars
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Was given a quick urgent appointment for broken filling. Excellent service. Thank you.

— Phillip F

Verified review (1802822) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Always friendly, professional

5 out of 5 stars
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Always friendly, professional and polite. Very welcoming.

— Anonymous

Verified review (1802769) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great, friendly service

5 out of 5 stars
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Good customer service on reception. Good, expert dentists, good, friendly assistants. Overall great, friendly service.

— Anthony L

Verified review (1802206) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

So polite

5 out of 5 stars
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Everyone are so polite, if you have any questions they will try and help you.

— Allan

Verified review (1801871) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Fantastic

5 out of 5 stars
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Elizabeth Betts is fantastic - am so glad she’s our dentist!

— Pamela G

Verified review (1801822) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

The Smile Centre

5 out of 5 stars
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The attitude and care of the Dentist on this day.

— Anonymous

Verified review (1801330) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Kind, courteous and professional treatment from Liz and her nurse, My query about possible future treatment was fully explained enabling me to make an informed decision. Many thanks

— Barbara Ridout Hyett

T126604 Review left 2 years ago
This review complies with Google's policies.

Very nice

5 out of 5 stars
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The nurse and hygienist were very nice.

— Susan A

Verified review (1800821) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Care and attention

5 out of 5 stars
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Welcoming and friendly. Helpful advice.
I would like to add that my son had a large filling fall out. He can’t use the phone but the receptionist was very helpful and caring when I phoned. Also, the dentist treated him with care and attention. Thank you so much.

— Vanessa C

Verified review (1800506) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Very happy with today's visit. Seen within 5 minutes of appointment time. Thanks.

— Barry Nelson

T126605 Review left 2 years ago
This review complies with Google's policies.

The Smile Centre

5 out of 5 stars
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Provided a lot of help and information due to hip replacement and cancer results.

— Trevor A

Verified review (1799778) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good