The Smile Centre

Very welcoming and reassuring

Vishwa the dental hygienist was very welcoming and reassuring.

— Alexandra F

Verified review (1727600) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

I was well looked after

Very caring dentist, I was well looked after during a tricky back filling. Lovely people generally and I’ve been coming here for many years.

— Anonymous

Verified review (1727550) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

I use the smile centre for the dentist and hygienist. The staff are always friendly and professional. Always had a great experience.

— JoJoH Morrisons Food Box

T112174 Review left 2 years ago
This review complies with Google's policies.

The Smile Centre

My dentist could not complete the treatment under NHS so I had no choice but to go private.

— Anonymous

Verified review (1727306) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Smile Centre

Thank you for your feedback, this may be due to the type of treatment. I would like to establish some more information around this so I can look into this for you and advise further. If you would like me to do this then please contact the practice and ask to arrange a call with myself, Kirsty Munn Practice Manager. I look forward to hearing from you.

Overall, how was your experience of our service? Poor

Polite and pleasant

Didn’t have to wait long, the staff were polite and pleasant.

— Andrew B

Verified review (1726752) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very caring and reassuring

Elizabeth is very caring and reassuring.

— Sara M

Verified review (1726102) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

The Smile Centre

Good advice.

— Anonymous

Verified review (1725168) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very personable, professional

Very personable, professional dental hygienist who was a credit to the practice.

— Anonymous

Verified review (1725109) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Smile Centre

Thank you for your feedback, I agree with you the Hygiene team here at The Smile Centre are a delight!

Overall, how was your experience of our service? Very good

Calm manner, very gentle

Her calm manner and she is very gentle, I am not the best patient as I have a fear of dental procedures.

— Jacqueline S

Verified review (1725107) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Extraction

Dental surgeon and Dental nurse were excellent during tooth extraction. Constantly checking I was ok, explaining everything and reassuring.

— Anonymous

Verified review (1725047) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Smile Centre

Thank you for your feedback, its lovely to hear that you had a positive experience during your recent treatment.

Overall, how was your experience of our service? Very good

Well explained

Everything was well explained and administered.

— Anonymous

Verified review (1724943) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

How painful my treatment was

— Anonymous

Verified review (1724680) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Smile Centre

I am very sorry to hear that you experienced pain during your recent treatment, I would appreciate the opportunity to look into this for you. If you would like me to do this then please contact the practice and ask to arrange a call with myself, Kirsty Munn Practice Manager.

Overall, how was your experience of our service? Neither good nor poor

Hygienist was excellent

My hygienist was excellent as usual.

— Debra K

Verified review (1724613) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly and helpful

All the staff were friendly and helpful.

— Joseph A

Verified review (1722866) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Relaxed, caring

Appointment was on time, all staff friendly and helpful. Dentist Beth and dental nurse were so lovely, definitely one of my best experiences at a dentist, they were smiley, relaxed, caring and most of all no pain. Huge thank you.

— Joy C

Verified review (1722542) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very welcoming

The reception staff were very welcoming. The dentist and her assistant put me at ease as I was very nervous.

— Anonymous

Verified review (1722326) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Put me at ease

The reception staff were very welcoming. The dentist and her assistant put me at ease.

— Anonymous

Verified review (1722314) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Seen quickly and without fuss

I had an old filling from years ago that came out which concerned me as I didn't want to lose the tooth.
I was seen quickly and without fuss. The dentist was very efficient. I am a wimp when it comes to the dentist and both she and her Nurse put me at ease. Everything was explained clearly and my options made very clear.
Treatment was quick and painless.

— Simon H

Verified review (1722253) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Smile Centre

Thank you for leaving this feedback, I will make sure the dentist and nurse are made aware of your comments. I'm glad to hear they made you feel at ease, we look forward to seeing you again.

Overall, how was your experience of our service? Very good

My experience

Dentist I rate 10 out of 10. Reception staff is unfriendly and needs to work on their customer service( the one that greeted me).

— Zara M

Verified review (1721975) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Smile Centre

Good afternoon Zara, I have tried to call you today to discuss this further with you so I can take the required action and we can learn from your feedback. I was unable to get through to you but if you would be happy to discuss this further then please call the practice and ask to arrange a call with myself, Kirsty Munn Practice manager

Overall, how was your experience of our service? Good

Good as always

Good as always.

— Anonymous

Verified review (1721972) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good