Working Feedback

The Smile Centre

5 Victoria Embankment, Nottingham, NG2 2JY

Excellent rating from 1521 reviews

5 out of 5 stars

+ 409 reviews from Google 1930 total reviews

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Latest Reviews by Working Feedback

Practical and more detailed advice

5 out of 5 stars
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The efficiency of the service; the practical and more detailed advice about what I needed to do to protect my teeth and gums more effectively and the rigorous cleaning!

— David P

Verified review (1721918) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Smile Centre

Thank you for your feedback, it's really good to hear that you were given the advice you needed on your last visit with us, if you do have any further questions around this then please do not hesitate to contact us and the reception team can assist you with this. We look forward to seeing you on your next visit.
Overall, how was your experience of The Smile Centre? (tap on a rating) 5 out of 5 stars

Outstanding dentist

5 out of 5 stars
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Warm welcome upon entering. Cleanliness of the Business. Dentist herself, always outstanding and always a smile on her face.

— Anonymous

Verified review (1721671) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Really lovely

5 out of 5 stars
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Receptionist friendly, both the dentist and dental nurse were really lovely.

— Heather K

Verified review (1721416) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly dentist

4 out of 5 stars
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Friendly dentist. Prompt appointment time.

— Ruth B

Verified review (1720894) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Kind, friendly

5 out of 5 stars
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How kind and friendly your team are.

— Georgina H

Verified review (1720767) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent service

5 out of 5 stars
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Excellent service.

— Anonymous

Verified review (1720305) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

The Smile Centre

3 out of 5 stars
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In and out quickly, but customer service is slipping since Covid-19.

— Anonymous

Verified review (1720296) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Smile Centre

Thank you for leaving us a review, it would be really helpful to get some more detailed information from you so I am able to act on your comments, if you would be happy to discuss this further with me then please contact the practice and ask the reception team to arrange a call with myself, Kirsty Munn Practice Manager
Overall, how was your experience of our service? Neither good nor poor

Polite and friendly

5 out of 5 stars
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Polite and friendly service.

— Michael P

Verified review (1720276) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly and efficient

5 out of 5 stars
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Very friendly and efficient.

— Carol P

Verified review (1720271) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great service

5 out of 5 stars
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Great service.

— Anonymous

Verified review (1720268) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

The Smile Centre

5 out of 5 stars
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The Smile Centre

— Anonymous

Verified review (1719322) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

A good experience

5 out of 5 stars
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Always a good experience.

— Michael C

Verified review (1719264) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Staff are lovely

5 out of 5 stars
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Staff are lovely ,friendly and Informative.
I’ve never had a bad experience, today I visited the hygienist and was nervous as that’s not my normal dentist but delighted to find another two lovely members of staff who made me feel at ease through the whole treatment.

— Lauren K

Verified review (1718697) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very professional

5 out of 5 stars
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Very professional service throughout.

— Anonymous

Verified review (1718696) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Explains everything, fabulous dentist

5 out of 5 stars
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My dentist is lovely, she shows you all the images/ x-rays, explains everything, fabulous dentist.

— Michelle H

Verified review (1718618) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very efficient service

5 out of 5 stars
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Very efficient service and informative staff.

— Anonymous

Verified review (1718436) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

The Smile Centre

4 out of 5 stars
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Good staff and service.
I found out the price for my hygiene appointment had risen by £10 today. It was a large percentage rise (£60 to £70) and was not this price when I booked, which seems unfair.

— Anonymous

Verified review (1717988) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from The Smile Centre

Thank you for the feedback, if you would like to call the practice and inform them of your name and a contact number I am more than happy to look into this for you, Kind Regards Kirsty Munn, Practice Manager
Overall, how was your experience of our service? Good

Fantastic - so patient, kind

5 out of 5 stars
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Both the dentist and dental nurse Ollie were fantastic - so patient, kind and professional. I am a very anxious patient and they both put me at ease.

— Anonymous

Verified review (1716822) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

They go that extra mile for you

5 out of 5 stars
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I loved they way I was addressed and spoke to!! Absolute favourite dentist! Really felt like they go that extra mile for you.

— Lee B

Verified review (1716508) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Would highly recommend

5 out of 5 stars
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Lovely experienced staff from walking in the door to Elizabeth the dentist and the hygienists excellent.
Very good communication, treatment very quick and efficient and they listen, would highly recommend as I do to my friends and family.

— Amanda B

Verified review (1716359) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good