This is my first appointment after about 2 or more years for a check up due to illness. I found the staff very helpful and considerate. Evan as always gave me the necessary information and recommendations needed for my future treatment.
โ Yvonne Norris
T365038
Review left 4 months ago
This review complies with Google's policies.
Painless examination
Routine checkup. Seen on time, pleasant surroundings, clean surgery, friendly staff. Painless examination
โ Margaret P
Verified review (2354386)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent all round
Excellent service, missed my hygienist appointment because a change of shift and slept through alarm. Phoned and rebooked for today and slotted my check up straight after. Couldnโt fault the whole process and treatment. With Hannah it is always professional and thorough. Excellent all round.
โ Alan M
Verified review (2353198)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Church Street Dental Practice - My experience
I always have a positive visit at this practice. Because I have become disabled recently I could not access the stairs. Despite saying this when I rang up l was asked to go upstairs. When I said I couldn't the nurse was put out and implied l was being awkward. I don't have an obvious disability which I don't expect to explain to everyone. I felt upset.
โ Anonymous
Verified review (2353063)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Church Street Dental Practice
Please accept our sincere apologies for the inconvenience caused during your visit. We have two dedicated downstairs surgeries for patients who prefer ground-floor access, and it appears there was a miscommunication regarding your appointment. We are looking into this internally to ensure your preference is clearly flagged for all future visits. Thank you for bringing this to our attention.
Overall, how was your experience of our service?
Good
A very good job of my fillings
Appointment on time, Evan did a very good job of my fillings, staff all friendly
โ Anonymous
Verified review (2352157)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
An excellent experience
Dr. Evan Hurst is a wonderful dentist and Janine, the senior nurse, provides an excellent customer experience.
โ Anonymous
Verified review (2352069)
Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Cannot be faulted
Excellent service and procedure. Staff courteous and disciplined. Cannot be faulted. Thank you.
โ John T
Verified review (2351449)
Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Review from Google
This person left a star rating but no comment.
โ Bev Robinson
T360198
Review left 4 months ago
This review complies with Google's policies.
My experience
Evan has the patience of a saint
โ Anonymous
Verified review (2350801)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Church Street Dental Practice
Dealt with professionally and politely throughout my visit to the surgery
โ Anonymous
Verified review (2350610)
Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
My daughter and I had a check-up with Venkat today. He was very informative, and we were both extremely happy with our visit. All of the staff were incredibly friendly and welcoming.
โ Lisa Watson
T360199
Review left 4 months ago
This review complies with Google's policies.
Review from Google
Lovely staff and a brilliant dentist.
โ Louise McCall
T360200
Review left 4 months ago
This review complies with Google's policies.
Highly recommend
Fantastic patient experience with hygienist Anil and dental nurse Frankie. They were professional, reassuring and put me at ease - regularly asking if I was doing ok. Would highly recommend and looking forward to seeing them again.
โ Joanne B
Verified review (2349626)
Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of Church Street Dental Practice?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Very good experience, and I say this with a person who experienced lots of trauma when it comes to dental work as a child. I had extraction or retained root done and the level of discomfort during the treatment was minimal.
โ M GP
T359786
Review left 4 months ago
This review complies with Google's policies.
Review from Google
Very professional and great service ๐
โ kevin taylor
T359514
Review left 4 months ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
โ Robert Parkinson
T359515
Review left 4 months ago
This review complies with Google's policies.
Review from Google
From walking in to leaving all staff are friendly and very professional and make you feel very welcome and reassured with your care and treatment
โ Carol Sharkey
T359313
Review left 4 months ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
โ Alan
T359176
Review left 4 months ago
This review complies with Google's policies.
Review from Google
Superb service, staff were friendly. Dentist and assistant were very competent and did a great job. Extremely pleased. Highly recommended.
โ Gary Cheetham
T358601
Review left 4 months ago
This review complies with Google's policies.
Excellent experience
Excellent experience as always.
โ Anonymous
Verified review (2347400)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good