Verified review (1826979)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
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How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Review from Google
Firstly I am a very nervous patient when it comes to dental care, i spoke to Janine with my issue she was lovley and promptly got me an appointment to see mr butt the same day. I went in so anxious and afraid, he was so nice and extracted a tooth painlessly in minutes. My 2 children go to this dentist too and he’s been so attentive and amazing with all of us. 🙃
— Adam Lythgoe
T131708
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Great service , great staff , Hannah , Mr Butt and all the staff are so patient and friendly, never rushed , always fully explained about fees and treatment.. .. many thanks guys see you in New Year
Lesley Heyes 😊
— lesley Kenny
T131709
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Fantastic dental practice, Evan is always kind and patient, all nurses are great and the practice is immaculate
— Maria Alker
T131710
Review left 3 years ago
This review complies with Google's policies.
Review from Google
I saw Lucy who was amazing and put me at ease as I'm petrified of the dentist. Really happy with the service I received today
— jade hilton
T131711
Review left 3 years ago
This review complies with Google's policies.
Review from Google
Very good and clean practice
— David Wilson
T131712
Review left 3 years ago
This review complies with Google's policies.
Review from Google
I had an emergency appointment after being in agony from Friday night. I’d have no sleep and managed to get an app for Monday morning. I was in tears when I arrived and the receptionist gave me a tissue and asked me was I okay, they was very kind and caring. She asked me to fill out a form and the minute I finished they had me straight in. The dentist himself was lovely and attentive. He attended to my pain first of all injecting pain relief and once it had kicked in we discussed the issue and treatment. I was extremely fearful of the dentist due to last experience of another dentist touching a nerve when I had a tooth removed a few years prior completely making my fear of the dentist worse. I explained this to the dentist and he did his best to assure me he would manage my pain and refer me somewhere else if he could not carry the work out. It was my worst fear I had to have a tooth out. He did it and I didn’t feel a thing. I left feeling so happy and relieved. This is the best dental experience I’ve had in a long time and I couldn’t recommend them enough. Fantastic, from the reception team to the dental care team.
— Rachael Loynd
T131713
Review left 3 years ago
This review complies with Google's policies.
Review from Google
Never had a problem staff very friendly Been looking after my teeth for a couple of years
— Nial Carney
T131714
Review left 3 years ago
This review complies with Google's policies.
Review from Google
Had an emergency appointment tonight, lovely and clean surgery, dentist and dental nurses are friendly and reassuring! I’m a nervous patient and needed a wisdom tooth removed, the dentist had it out within minutes and reassured me and explained everything as she was doing it. 10/10 would recommend this practice. Thank you 😊
— Abbey MacGowan
T131715
Review left 4 years ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Lisa Ascroft
T131716
Review left 4 years ago
This review complies with Google's policies.
Review from Google
I went here with emergency tooth extraction .. I seen a spanish lady dentist she was very friendly and put me at ease and same for her assistant.
— Mr Wright
T131718
Review left 4 years ago
This review complies with Google's policies.
Review from Google
Just been had a tooth out they put you at ease didn't feel much pain Excellent service I will definitely go there again without any fear
— Geoffrey White
T131719
Review left 4 years ago
This review complies with Google's policies.
Review from Google
Very friendly & competant Dentist
— Brian Sudworth
T131721
Review left 4 years ago
This review complies with Google's policies.
Review from Google
Had an emergency appointment today and had to have a tooth extracted, I have had 2 other teeth removed in the past via different dentists and this dentist was fantastic, from xray to checking the roots, felt no discomfort even having the injections (previous dentists murdered) and had the tooth out in no time, I can now sleep again again night, the staff here are so friendly as soon as you come through the door, strongly recommended!!! Thank you guys
EDIT: Reading other reviews after posting this one I can confirm they are not disgusting it is very clean and very hygienic, also to the people complaining of being refused treatment for late appointments, I run my own business and I would refuse also if someone was late regardless of why, these people also have a life and a schedule to work to, of we all just said 'go on then' this would effect other appointments, anyways rant over it was a fantastic place simple as!
— Simon Woodhead
T131726
Review left 4 years ago
This review complies with Google's policies.
Review from Google
I'm leaving this review after my recent treatment at Church Street Dental Practice with Mr Butt. Simply to say from the initial phone call making the appointment to having successful treatment every aspect of the experience was excellent. I am an anxious patient and the whole experience was dealt with in a professional and caring manner. Would highly recommend the practice.
— Tracey Box
T131727
Review left 5 years ago
This review complies with Google's policies.
Review from Google
The staff there were very nice and patient with me at my emergency appointment, very informative and did a great job.
— Laura jane
T131723
Review left 5 years ago
This review complies with Google's policies.
Review from Google
I am an extremely anxious patient and I came as a new patient appointment here the dentist was incredibly understanding. The dental nurse was so helpful and calming. Very professional cannot fault this dentist.
— Jessie Goodwin
T131731
Review left 6 years ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Mrs Dawson
T131732
Review left 6 years ago
This review complies with Google's policies.
Review from Google
Came here with my 9 year old son emergency appointment.was see after 15 minutes the dentist and staff was lovely. Shame I can't move here permanently.
— Sophie Whittle
T131734
Review left 7 years ago
This review complies with Google's policies.
Review from Google
Saw me in an emergency and were very helpful, spent time making me feel at ease through a fear og the dentist.
— Carley Robinson
T131735
Review left 7 years ago
This review complies with Google's policies.