Matley Dental Surgery

Gentle and extremely kind

I had an extraction today. Tosh and his nurse were efficient, gentle and extremely kind. Each step was explained and a list of follow up steps provided.

— Anonymous

Verified review (2454979) Review left 2 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My teeth & gums feel amazing

This is a very good practice, I have been a patient for about 5 years now. I am a nervous patient and both the dentist and hygienist are aware of this and take their time with me, understanding I'm anxious. I have just come from a hygienist appointment and my teeth & gums feel amazing! I appreciate the advice they give me too.

— Rebecca D

Verified review (2454258) Review left 2 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Amazingly thorough

I attended for a hygienist appointment. The service was amazingly thorough and sensitive to my teeth. I was alerted to potential over brushing.

Reception ensured my medical records are fully up to date. Really important.

I received a very friendly welcome. After 30+ years, this is a practice that exemplifies superb, professional, patient service.

I like your new uniforms. Very well appointed.

— Duncan C

Verified review (2449950) Review left 2 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Matley Dental Surgery

Hygienist Appointment

— David R

Verified review (2448537) Review left 2 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent, very thorough

Excellent always, new hygienist very thorough

— Karen K

Verified review (2445543) Review left 2 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

First class service

As ever, first class service and outcomes. I cannot imagine going anywhere else for my treatment.

— Stephen R

Verified review (2443523) Review left 3 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very professional and gentle

Tosh is always very professional and gentle.

— Mary H

Verified review (2437939) Review left 3 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

Another friendly and positive checkup and clean with Tosh.

— Ken

T424306 Review left 3 months ago
This review complies with Google's policies.

Reply from Matley Dental Surgery

Thanks Ken ☺️

Clean and inspection

Very thorough clean and inspection.

— Robert P

Verified review (2436505) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of Matley Dental Surgery?

Understanding, patient and kind

Dr Tosh was very good, understanding, patient and kind. Overall, very good service.

— Anonymous

Verified review (2434316) Review left 3 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Helpful, friendly and efficient

Tosh was his usual helpful, friendly and efficient self.

— David S

Verified review (2434150) Review left 3 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good

As usual very good experience

— John M

Verified review (2432077) Review left 3 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

This person left a star rating but no comment.

— Lynda Johnson

T417882 Review left 3 months ago
This review complies with Google's policies.

Reply from Matley Dental Surgery

Thank you for your 5⭐ review—we really appreciate it ☺️

Careful and thoughtful

Very good dental practice carried out by careful and thoughtful, experienced, qualified staff.

— Roy W

Verified review (2431278) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of Matley Dental Surgery?

Amazing staff

Great service, amazing staff.

— Damion C

Verified review (2431120) Review left 3 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

Check up

— Linda G

Verified review (2430697) Review left 3 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Check up

I saw Tosh this morning for a 6 month check up. The whole process from arriving, the check up through to booking my next appointment was done in a friendly and professional manner.

— Paul W

Verified review (2424912) Review left 3 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great treatment

Great treatment, people very friendly

— Anonymous

Verified review (2424773) Review left 3 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

A most friendly supportive and caring surgery, with good advice and clear explanation of treatment options.

— Richard Mrowicki

T411602 Review left 3 months ago
This review complies with Google's policies.

Reply from Matley Dental Surgery

Thank you for your 5⭐ review—we really appreciate your kind words and support!☺️

My appointment

Friendly and polite staff at the surgery and always run on time.

— Deborah S

Verified review (2423145) Review left 4 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of Matley Dental Surgery?