I have been a patient at the surgery since 1988 and have always found the staff to be professional, welcoming and knowledgeable. Although it is never very pleasant having your teeth examined or cleaned, the staff do everything they can to make you feel comfortable.
— Anonymous
Verified review (1600737)
Review left 4 years ago
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Very good
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Patient
A smile to be proud of
Falling off a wall when I was a child in the ‘60s I broke my two front teeth, spoiling my great looks and losing marks for that first impression when meeting people. It was adulthood before the teeth were built up with composite material but they never looked right and I had to be careful what I ate. Matley Dental Surgery had been my “go-to” place for treatment for more than thirty years and finally, Tosh managed to persuade me to get them sorted. Two appointments and six pain-free veneers later, I’m a new man with a smile to be proud of with thanks to Tosh, Helen and the team for their calm, professional and friendly approach.
— Anonymous
Verified review (1600328)
Review left 4 years ago
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Very good
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Patient
Appointment
I believe the length of time between a further treatment appointment is too long. The surgery would do better to employ full time dentists and not part time
— Anonymous
Verified review (1597031)
Review left 4 years ago
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Neither good nor poor
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Patient
Excellent service
Excellent service as usual. Very professional and kind.
— Thomas A
Verified review (1596085)
Review left 4 years ago
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Very good
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Patient
Composite Bonding
As always fantastic service from the minute you walk in reception. Tosh really is the best dentist there is. He always makes sure you are comfortable and I have great confidence in his work. Highly recommended.
— Amanda B
Verified review (1595648)
Review left 4 years ago
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Very good
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Usual very thorough examination
Appointment was on time. Tosh did his usual very thorough examination. No problems identified so next appointment arranged for 6 months time. This will be a check up and clean and descale by the hygienist.
— Paul W
Verified review (1593491)
Review left 4 years ago
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Very good
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Well organised
Professional and polite staff, offered a cancellation for a earlier appointment and the surgery organised the time to suit us and them.
— Anonymous
Verified review (1593372)
Review left 4 years ago
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Very good
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Patient
Very thorough
Very thorough scale and polish and examination as usual.
— Judy L
Verified review (1593353)
Review left 4 years ago
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Very good
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Patient
Latest dental and hygienist appointment.
First meeting with the new hygienist was a positive experience. Starting with an introduction, she explained what she was doing every step of the way. Ending with areas of hue I could improve my oral health.
The dentist, Tosh, was great - as he always is.
— Jean S
Verified review (1591877)
Review left 4 years ago
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Very good
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Excellent staff
As usual an unpleasant experience made bearable by excellent staff.
— Janet M
Verified review (1587603)
Review left 4 years ago
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Good
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Patient
So lovely and very efficient
K Reece hygienist is fantastic. So lovely and very efficient. Very customer aware and takes time to explain stuff. Fab service.
— Anonymous
Verified review (1587601)
Review left 4 years ago
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Very good
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Always a good experience
Always a good experience, friendly staff who make you feel at ease.
— Karen B
Verified review (1587026)
Review left 4 years ago
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Overall, how was your experience of Matley Dental Surgery? (tap on a rating)
Very happy
As a nervous patient having a filling is quite stressful, however Tosh is very calm and that certainly helps. Experience was as good as can be expected.
— Jane C
Verified review (1586788)
Review left 4 years ago
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Very good
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Patient
Replacement of old silver filling with white one
I have been receiving dental treatment from this surgery for many years. Always professionally excellent, and the staff are so warm and friendly. I wouldn't consider going anywhere else.
— Anonymous
Verified review (1586680)
Review left 4 years ago
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Very good
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Review from Google
i have just returned from an appointment with Tosh who inserted a crown to replace my broken tooth. He was excellent. He was polite, explained the procedure carefully and was very respectful throughout. The work was done gently with no pain felt - even from the injection. he and the dental nurse worked very well as a team. Thank you!!!
— David Belcher
T64081
Review left 4 years ago
This review complies with Google's policies.
Reply from Matley Dental Surgery
thanks David
Highly recommended
Excellent service from start to finish. Tosh is an excellent dentist, highly recommended.
— Keith P
Verified review (1585405)
Review left 4 years ago
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Recent dental appointment
Excellent.
— Jacqueline S
Verified review (1584891)
Review left 4 years ago
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Very good
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Patient
Matley Dental Surgery
Great care.
— Anonymous
Verified review (1584836)
Review left 4 years ago
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Review from Google
This person left a star rating but no comment.
— Rosie Dolby
T63477
Review left 4 years ago
This review complies with Google's policies.
Service was excellent
Service was excellent, advice was super helpful and overall experience was great!
— Robert S
Verified review (1581952)
Review left 4 years ago
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Very good
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