Working Feedback

Matley Dental Surgery

Matley, Orton Brimbles, Peterborough, PE2 5YQ

Excellent rating from 1020 reviews

5 out of 5 stars

+ 209 reviews from Google 1231 total reviews

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Latest Reviews by Working Feedback

Welcoming and knowledgeable

4 out of 5 stars
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I have been a patient at the surgery since 1988 and have always found the staff to be professional, welcoming and knowledgeable. Although it is never very pleasant having your teeth examined or cleaned, the staff do everything they can to make you feel comfortable.

— Anonymous

Verified review (1600737) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

A smile to be proud of

5 out of 5 stars
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Falling off a wall when I was a child in the ‘60s I broke my two front teeth, spoiling my great looks and losing marks for that first impression when meeting people. It was adulthood before the teeth were built up with composite material but they never looked right and I had to be careful what I ate. Matley Dental Surgery had been my “go-to” place for treatment for more than thirty years and finally, Tosh managed to persuade me to get them sorted. Two appointments and six pain-free veneers later, I’m a new man with a smile to be proud of with thanks to Tosh, Helen and the team for their calm, professional and friendly approach.

— Anonymous

Verified review (1600328) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

3 out of 5 stars
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I believe the length of time between a further treatment appointment is too long. The surgery would do better to employ full time dentists and not part time

— Anonymous

Verified review (1597031) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service as usual. Very professional and kind.

— Thomas A

Verified review (1596085) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Composite Bonding

5 out of 5 stars
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As always fantastic service from the minute you walk in reception. Tosh really is the best dentist there is. He always makes sure you are comfortable and I have great confidence in his work. Highly recommended.

— Amanda B

Verified review (1595648) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Usual very thorough examination

5 out of 5 stars
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Appointment was on time. Tosh did his usual very thorough examination. No problems identified so next appointment arranged for 6 months time. This will be a check up and clean and descale by the hygienist.

— Paul W

Verified review (1593491) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Well organised

5 out of 5 stars
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Professional and polite staff, offered a cancellation for a earlier appointment and the surgery organised the time to suit us and them.

— Anonymous

Verified review (1593372) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very thorough

5 out of 5 stars
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Very thorough scale and polish and examination as usual.

— Judy L

Verified review (1593353) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Latest dental and hygienist appointment.

5 out of 5 stars
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First meeting with the new hygienist was a positive experience. Starting with an introduction, she explained what she was doing every step of the way. Ending with areas of hue I could improve my oral health.
The dentist, Tosh, was great - as he always is.

— Jean S

Verified review (1591877) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent staff

5 out of 5 stars
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As usual an unpleasant experience made bearable by excellent staff.

— Janet M

Verified review (1587603) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

So lovely and very efficient

5 out of 5 stars
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K Reece hygienist is fantastic. So lovely and very efficient. Very customer aware and takes time to explain stuff. Fab service.

— Anonymous

Verified review (1587601) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always a good experience

5 out of 5 stars
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Always a good experience, friendly staff who make you feel at ease.

— Karen B

Verified review (1587026) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Matley Dental Surgery? (tap on a rating) 5 out of 5 stars

Very happy

5 out of 5 stars
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As a nervous patient having a filling is quite stressful, however Tosh is very calm and that certainly helps. Experience was as good as can be expected.

— Jane C

Verified review (1586788) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Replacement of old silver filling with white one

5 out of 5 stars
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I have been receiving dental treatment from this surgery for many years. Always professionally excellent, and the staff are so warm and friendly. I wouldn't consider going anywhere else.

— Anonymous

Verified review (1586680) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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i have just returned from an appointment with Tosh who inserted a crown to replace my broken tooth. He was excellent. He was polite, explained the procedure carefully and was very respectful throughout. The work was done gently with no pain felt - even from the injection. he and the dental nurse worked very well as a team. Thank you!!!

— David Belcher

T64081 Review left 4 years ago
This review complies with Google's policies.

Reply from Matley Dental Surgery

thanks David

Highly recommended

5 out of 5 stars
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Excellent service from start to finish. Tosh is an excellent dentist, highly recommended.

— Keith P

Verified review (1585405) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Matley Dental Surgery? (tap on a rating) 5 out of 5 stars

Recent dental appointment

5 out of 5 stars
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Excellent.

— Jacqueline S

Verified review (1584891) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Matley Dental Surgery

5 out of 5 stars
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Great care.

— Anonymous

Verified review (1584836) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Matley Dental Surgery? (tap on a rating) 5 out of 5 stars

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Rosie Dolby

T63477 Review left 4 years ago
This review complies with Google's policies.

Service was excellent

5 out of 5 stars
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Service was excellent, advice was super helpful and overall experience was great!

— Robert S

Verified review (1581952) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient