Working Feedback

Matley Dental Surgery

Matley, Orton Brimbles, Peterborough, PE2 5YQ

Excellent rating from 1020 reviews

5 out of 5 stars

+ 209 reviews from Google 1231 total reviews

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Latest Reviews by Working Feedback

The service remains superb

5 out of 5 stars
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First visit of 2022. It was a continuation of the great service I’ve received over nearly 30 years.
Friendly. Professional. Instructive. Helpful.
Over time staff change. The service remains superb.

— Anonymous

Verified review (1581993) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up and hygienist.

5 out of 5 stars
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As always practice is well organised. Efficient and courteous treatment in every respect.

— John B

Verified review (1581830) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Dual visit to hygienist first followed by the dentist. The hygienist was very thorough removing a build up of plaque on my rear teeth where I find it difficult to reach with my tooth brush. The dentist did a thorough examination of my teeth and at my request did some work on an area that seemed a bit sharp and did some damage when I bit my cheek.

— Roger Barron

T62583 Review left 4 years ago
This review complies with Google's policies.

Superb service

5 out of 5 stars
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As always professional polite and superb service from Tosh and the team. Many thanks and Merry Christmas to all at the surgery.

— Ian R

Verified review (1579466) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Thorough Dental check up

4 out of 5 stars
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Thorough Dental check up in safe Covid environment.

— Gay M

Verified review (1578325) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Matley Dental Surgery? (tap on a rating) 4 out of 5 stars

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Peter Stevens

T61646 Review left 4 years ago
This review complies with Google's policies.

Highly recommend

5 out of 5 stars
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Excellent service, highly recommend.

— Stephen L

Verified review (1577582) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent and friendly service as usual.

— Jane F

Verified review (1577576) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

An excellent job

5 out of 5 stars
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T has just taken a top back tooth out, it was an excellent job. I didn’t realise for a few moments it was even out. Thank you.

— Anonymous

Verified review (1575882) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dental appointment

5 out of 5 stars
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Overall very satisfactory.

— Janet M

Verified review (1574878) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Once again, a very helpful response to a damaged tooth, I am always impressed by all the staff and the service I received!

— Tim Steele

T60290 Review left 4 years ago
This review complies with Google's policies.

Excellent service

5 out of 5 stars
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Excellent service. I used to dread going to the dentist, from going in with no pain and then after leaving with toothache!
No such problems with Matley.

— Malcolm G

Verified review (1572943) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Extremely thorough and efficient

5 out of 5 stars
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This was the best hygienist appointment I have had at the surgery. Colly was extremely thorough and efficient as well as having a lovely easy manner.

— Julie B

Verified review (1572641) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

No problem with the service

5 out of 5 stars
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No problem with the service.

— David B

Verified review (1571573) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

36 years later……

5 out of 5 stars
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Again, fantastic experience. Have been coming to Matley since they opened…..many moons ago!

— Tracy L

Verified review (1570967) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A really good outcome

5 out of 5 stars
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A really good outcome. After my appointment had been made, I lost a further piece from a different tooth. I was very pleased that Tosh was able to deal with both fillings in one session with his usual expert care.

— Roger D

Verified review (1570592) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Extremely helpful and patient

5 out of 5 stars
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My appointment was for a tooth that has caused problems for a long time and my dentist has been extremely helpful and patient and hopefully my tooth will last for a good while longer I have every faith in Matley Surgery.

— Judy L

Verified review (1570396) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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No problems as usual. 5/3/26 Thanks.

— David Allen

T58946 Review left 4 years ago
This review complies with Google's policies.

Reply from Matley Dental Surgery

Thank you for your lovely 5-star review! 😊 It really means a lot to us.

Recent Hygienist appointment

5 out of 5 stars
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Very welcoming. All felt thorough and comfortable.
Advice was given on where I needed to concentrate on more attention. This advice is very welcome.
Thanks.

— Anonymous

Verified review (1570394) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Absolutely 5 star! I'm terrified of dentists but Amitosh was very gentle, he was checking on me and describing procedures so I could feel at ease. First time ever I was so calm I could fall asleep in the chair!
Best ever experience, highly recommend Matley Dental! 🌟

— Lift it gurl

T58345 Review left 4 years ago
This review complies with Google's policies.