Working Feedback

Matley Dental Surgery

Matley, Orton Brimbles, Peterborough, PE2 5YQ

Excellent rating from 1020 reviews

5 out of 5 stars

+ 209 reviews from Google 1231 total reviews

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Latest Reviews by Working Feedback

Friendly service

5 out of 5 stars
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Always a good, friendly service.

— David C

Verified review (2294096) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant staff

5 out of 5 stars
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Great dental care in a good environment and brilliant staff.

— Colin W

Verified review (2293196) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist is lovely

5 out of 5 stars
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Excellent service. Very friendly. Hygienist is lovely and gentle

— Krysia W

Verified review (2292773) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Matley Dental Surgery? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Matley Dental surgery is a local, friendly, family focused dental practice we have used for many years. We would not consider going anywhere else!

— James Haire

T324404 Review left 11 months ago
This review complies with Google's policies.

Reply from Matley Dental Surgery

Thanks James really appreciate it ☺️😍

Great

5 out of 5 stars
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Great, clean, very thorough

— Anonymous

Verified review (2288398) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Matley Dental Surgery? 5 out of 5 stars

Very good

5 out of 5 stars
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As usual very good

— Karen K

Verified review (2285012) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Matley Dental Surgery

5 out of 5 stars
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As usual, everything was fine.

— Anonymous

Verified review (2283152) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

An amazing service

5 out of 5 stars
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I broke a tooth at the weekend, and contacted the surgery on Monday and was given an appointment for Tuesday. An amazing service all round. Tracy on reception is perfect and Tosh and his assistant fixed my tooth in no time. Everyone is friendly, listens and does a professional job.

— Pamela E

Verified review (2282339) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional and friendly

5 out of 5 stars
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All staff are professional and friendly. Regular check ups are given and any work, if needed, is explained and done well.

— Gillian M

Verified review (2282147) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Calm and quiet

5 out of 5 stars
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As always, the waiting room was calm and quiet and staff at the reception desk politely asked us to wait for our appointments. The dentist apologised for being a few minutes late.

— Anonymous

Verified review (2281920) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I am made to feel valued

5 out of 5 stars
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The whole team is wonderful. I received a friendly welcome return. The dental checks were thorough. The hygienist ensured my teeth are in good condition. My medical records were updated which gives me reassurance that I will always receive the right treatments.
I enjoy my dental visits. I am made to feel valued and welcomed.
The practice recommended I use Denplan over 30 years ago. It was great advice and I’m glad to be part of the Denplan provision.
Thank you so much for your care and attention.

— Duncan C

Verified review (2281810) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Calm reassurance throughout

5 out of 5 stars
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Very considerate treatment, gave calm reassurance throughout & ensured no pain experienced whilst having a wisdom tooth removed.

— Anonymous

Verified review (2281352) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly

5 out of 5 stars
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Friendly dental practice.

— Anonymous

Verified review (2280884) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Matley Dental Surgery? 5 out of 5 stars

Friendly, professional

5 out of 5 stars
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Friendly, professional, helpful.

— Anonymous

Verified review (2280371) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent practice

5 out of 5 stars
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Excellent dental practice, all staff very professional and friendly.

— Diane M

Verified review (2279155) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring and helpful

5 out of 5 stars
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Always caring and helpful, and no waiting which is important in a sometimes stressful situation.

— John C

Verified review (2278442) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Matley Dental Surgery? 5 out of 5 stars

Friendly, professional

5 out of 5 stars
workingfeedback logo
Always friendly and professional.

— Anonymous

Verified review (2278365) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Welcoming and professional. I've been receiving excellent care from this dental surgery for 15 years now. Long may it continue!

— Jonathan Guttmann

T315653 Review left 1 year ago
This review complies with Google's policies.

Reply from Matley Dental Surgery

Thanks Jonathan☺️

My checkup was perfect

5 out of 5 stars
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As always, my checkup was perfect. I just arrived at the surgery and was called in - no waiting around. Thank you

— Irene C

Verified review (2277569) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I have been coming to Matley Dental surgery for about 20 years. Tosh is an absolute gentleme. He always treats myself and my partner gently, respectfully and I've always been happy with the work he done, especially when he fixed my broken tooth. Also Tracy on reception is always friendly to talk to and gives exceptional service.

— Carl Hutchings

T310080 Review left 1 year ago
This review complies with Google's policies.

Reply from Matley Dental Surgery

Thanks for your 5 *review means a lot to us here at Matley Dental ☺️