Working Feedback

Greenlaw Dental Care

25 Glasgow Road, Paisley, PA1 3QY

Excellent rating from 1598 reviews

5 out of 5 stars

+ 683 reviews from Google 2342 total reviews

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Latest Reviews by Working Feedback

A truly family practice

5 out of 5 stars
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Always a pleasure to visit my dentist despite the fact that as going to the dentist goes it's not my favourite thing. I've been treated at this practice for many years and have always been welcomed by friendly faces in a calm and relaxed atmosphere. A truly family practice abreast of the most recent developments in dentistry. No matter what procedures I have to have I have complete confidence and know they will guide me through and put me at my ease.

— Maureen B

Verified review (1634151) Review left 3 years ago
This review was collected via email feedback service.

Reply from Greenlaw Dental Care

Always a pleasure seeing you Maureen.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Unhappy with lack of information on new costs

4 out of 5 stars
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After a 3 year wait to see a Hygienist I was really pleased when I got an appointment although I had to wait for several weeks after my dental checkup. I was happy until I got to reception after the appointment to be told that I owed £65. Any time I have had this treatment before it was significantly less (less than £20) I was then informed that since 'Covid' this treatment is only available privately. This was never told to me before the appointment and was a bit of a shock. Thankfully, I was able to afford this but it could be very embarrassing if someone is struggling for money, especially in the current climate.

— Stephen M

Verified review (1634108) Review left 3 years ago
This review was collected via email feedback service.

Reply from Greenlaw Dental Care

Thank you for your feedback. We do aim that every patient gets an estimate emailed to them or printed at reception but some do slip through the net unfortunately. We will take this on board to ensure this does not happen in the future.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Everyone in the practice are just lovely have been going for over 45 years and never once felt that I have not been treated professionally and treated respectfully Wonderful practice

— Linda Hay

T79290 Review left 3 years ago
This review complies with Google's policies.

Reply from Greenlaw Dental Care

Thank you Linda. See you again soon.

A chipped tooth

5 out of 5 stars
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My treatment was as always carried out very well.

— Elizabeth P

Verified review (1633805) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Marcin K

T79176 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent care and attention and dentist puts you at ease quickly. Ross had a plan of action which he explained thoroughly and I found that reassuring. All available options were discussed which was very helpful. Excellent.

— Jim Clyne

T79177 Review left 3 years ago
This review complies with Google's policies.

Reply from Greenlaw Dental Care

Thanks Jim. Happy to hear you had a good experience with us.

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Mayela Welsh

T79032 Review left 3 years ago
This review complies with Google's policies.

Replacement fillings.

5 out of 5 stars
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The usual friendly, efficient and caring treatment always received.

— Anonymous

Verified review (1633450) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Various treatments

5 out of 5 stars
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I'm a very nervous patient due to a bad experience at last dentist. I have been made feel very comfortable with any treatment I've had.

— Anonymous

Verified review (1633443) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very professional and relaxed practice! Amazing highly qualified dentists, without a doubt the best practice in the area

— Sharon Thomson

T103625 Review left 3 years ago
This review complies with Google's policies.

Reply from Greenlaw Dental Care

Thanks Sharon, glad you’re happy! High praise indeed!

Repair for an old man

5 out of 5 stars
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Was glad the surgery was able to accommodate me as I thought I had a serious broken tooth issue.
Ross quickly assured me that it was more wear and tear - a quick intervention and all was quickly repaired.
Was assured that will be called in for routine appointment soon.

— Sean H

Verified review (1633048) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Various appointments at Greenlaw Dental Care

5 out of 5 stars
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Always professional, helpful and able to provide assistance in emergencies of which I've had a few.

— Anonymous

Verified review (1633046) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Teeth Whitening

5 out of 5 stars
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Dentist are very knowledgeable and professional!
The practice is spotless. Staff are very polite and friendly. Definitely recommend to anyone.

— Eliza B

Verified review (1632882) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Excellent

5 out of 5 stars
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Everything about treatment was excellent along with very pleasant staff.

— Anonymous

Verified review (1632874) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First routine check up since COVID restrictions

5 out of 5 stars
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Fortunately I had no issues with my teeth during lockdown.
I was so pleased that I did not require any treatment.
X-ray to check molar fillings.

— Norma W

Verified review (1632868) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First class dentistry

5 out of 5 stars
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Friendly, helpful staff in all disciplines in fresh, clean, modern surroundings. My dentist, Eilidh, always explains her findings and appropriate treatment. I recently moved away from Paisley, but have not moved to another dentist!

— Lilian W

Verified review (1632865) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Filling

5 out of 5 stars
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Very happy with Practice, I have attended for 50 years.

— Iain D

Verified review (1632864) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Treated with kindness and care

5 out of 5 stars
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I have nothing bad to say about Greenlaw Dental Care. I have always been treated with kindness and care from dentists to receptionists, they always have a warm welcome and a smile for you.

— Helen R

Verified review (1632858) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Facebook

5 out of 5 stars
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The health care and safety from this Dental practice is absolutely fantastic.
The surgeons go that extra mile for their patients.
I felt I was treated like a queen today.
Thankyou very much to the kind surgeon who kept me calm and relaxed whilst extracting 2 teeth and getting stiches.

— Anonymous

T79047 Review left 3 years ago
This review complies with Facebook's policies.

Review from Google

5 out of 5 stars
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The Best there is very friendly and helpful staff that I have ever met over the last forty years keep up the good work and I hope I am about for the next 40 years take care everyone x

— eddie Cowley

T78910 Review left 3 years ago
This review complies with Google's policies.

Reply from Greenlaw Dental Care

Thanks Eddie, much appreciated! Here's to the next 40...