Today I was seen very quickly by Rebecca without an appointment. She dealt very quickly and professionally with a crown which had come out last night. It was repaired and replaced without any problem. I am very grateful for the treatment I received.
— Anonymous
Verified review (1866454)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Greenlaw Dental Care
Thank you for your feedback. Glad she was able to sort the issue without to much hassle.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Usual great service from Ross and team! 5*
— Fraser Campbel
T140101
Review left 2 years ago
This review complies with Google's policies.
Suspect toothache
Quick efficient and friendly.
Sharon is a big plus in your organisation.
— Robbie H
Verified review (1865688)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Greenlaw Dental Care
Thank you Robbie. Sharon is definitely one in a million.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
So kind and gentle
Attended for a check up but also had a consultation with my lovely dentist Sharon about concerns I have re the appearance of one of my front teeth. She could not have explained my options better and as always, she was so kind and gentle in her approach. Could not recommend her highly enough!
— Anonymous
Verified review (1863636)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Greenlaw Dental Care
Thank you so much for your kind words. We will pass this on to Sharon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Hygienest
This was my first time going to Kathleen and being a nervous patient I was immediately put at ease and had a stress free experience and was given a lot of information to take away with me.
— Sandra M
Verified review (1863614)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Greenlaw Dental Care
Thank you Sandra. Kat is a brilliant asset to the practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Lovely friendly staff
Lovely friendly staff who put your mind at ease. Was given great advice on how to manage your oral hygiene.
— Angela D
Verified review (1863595)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Laura Graham
T139533
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Always a friendly environment. 🦷
Such lovely staff. Super helpful and explained everything thoroughly.
— Alison *
T139534
Review left 2 years ago
This review complies with Google's policies.
Reply from Greenlaw Dental Care
Thanks Alison, much appreciated
Check up
The staff at the front desk are always very pleasant and welcoming. The waiting room facilities are comfortable and relaxing . The treatment and recommendations were excellent and all in all my visit was a relaxing experience and not stressful.
— Alan E
Verified review (1862167)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Greenlaw Dental Care
Thank you very much Alan. We appreciate your kind words.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Next of kin
Friendly
Always friendly and efficient.
— Tara C
Verified review (1861438)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Cleaning & Checkup
Both experiences were first class. Hygienist was very thorough and gave good advice. Richard, as usual, does a great job, is very friendly and respectful. Excellent service as usual!
— Gordon A
Verified review (1860889)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Greenlaw Dental Care
Thank you for your feedback. Lovely to see you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Denture Adjustment
Always a pleasure to attend & dentist always works to professional standard.
— William K
Verified review (1858546)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Greenlaw Dental Care
Thank you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Hygenist and Dentist check up
Everyone at Greenlaw is so friendly and make you feel at ease, it makes the experience of going to the dentist so much easier.
— Arlene M
Verified review (1858185)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
First appointment / check up
Rebecca was lovely and very easy to speak to, told me everything she was going to do from beginning to end.
— Anonymous
Verified review (1857464)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
First appointment
Everyone was very welcoming and friendly.
— Anonymous
Verified review (1856963)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Root canal
Got given different options and put in a way that was way to understand. Very kind dentist checked at every point if I was ok.
— Anonymous
Verified review (1856325)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Check up and scale and polish
Very comfortable experience for a routine check up - I’m very nervous in the dentist but this was no problem at all today.
— Jan M
Verified review (1856261)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Check up & Dental Hygiene check
Welcoming, friendly & helpful staff.
— Anonymous
Verified review (1855927)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Great practice
The dentist had a very pleasant manner and the atmosphere was relaxed. He made sure I was fully informed of the options available to me and the procedure itself was painless. Great practice!
— Anonymous
Verified review (1855822)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Great service
I was suffering some pain and required 2 fillings. Greenlaw managed to keep me in mind when a cancellation was made and made contact to inform me an appointment had opened up. I was taken on time and the procedure was quick and pain free. The staff were all extremely friendly. Great service provided and would recommend to anyone.
— Paul C
Verified review (1855799)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
