Was seen today via a short notice Appointment being made about problems with two back teeth. Had a chat about going forward, agreed to treatment option.
Was also given advice on dental care for my Mum who has Dementia and is now housebound. So very comforting and grateful for the support and advice given.
— Caroline M
Verified review (1791554)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Greenlaw Dental Care
Arrived on time, sat in the comfortable waiting room and was called within minutes. Carefully checked gums for chaffing and lower dentures slightly buffed to remove slight ridge. All done within 10 minutes and look forward to next year's visit.
— Gordon M
Verified review (1791318)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Really good at putting me at ease
I have always been really nervous about going to the dentist ever since I was young when I used to wake up after being given gas and having my teeth withdrawn. So ever since then, I have dreaded going. But ever since I have been seeing Kathleen I am not feeling nervous of going anymore. She is a lovely girl and is really good at putting me at ease.
— Paul L
Verified review (1791281)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Tooth infection
Richard treated my tooth as I had a really bad tooth infection which had flared up quickly. I was in so much pain that I arrived facing him in tears. He treated me so kindly, that I was in more tears!! The pain was immense and I’d say it was a 9/10 on that scale. I travel from East Kilbride to get dental treatment as I hold Richard in such regard as a dentist. I would rate my treatment higher than “very good”, if that was possible. Huge thanks to Richard and all the lovely staff, as always.
— Anonymous
Verified review (1791062)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Checkup
Friendly, efficient, informative and great pro active advice.
— Anthony M
Verified review (1790701)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Wonderful atmosphere All staff are so friendly and welcoming
— Margaret Wright
T124073
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Always a pleasure to actually go to this Dentist and who likes going to the Dentist but seriously cannot fault this practice... staff and our Dentist Ross just first class treatment and always make you feel at ease
5 stars... 😊
— MW MW
T123998
Review left 2 years ago
This review complies with Google's policies.
Reply from Greenlaw Dental Care
Thank you so much.
Hygienist Treatment
Great practice that are very friendly and put you at ease during your treatment.
— Anonymous
Verified review (1789184)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Greenlaw Dental Care
My appointment went perfectly well - the receptionists were smiling and very welcoming as they always are
My dentist Nicole and her assistant Amy were also very pleasant and allow the patient to relax while undergoing treatment which is always performed diligently and pain free.
— Michael B
Verified review (1788973)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Next of kin
Usual great service
Usual great service. Friendly staff make you feel comfortable. Always kept well informed regarding future appointments and any possible treatment.
— Graeme M
Verified review (1788884)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Replacing crown which fell out.
As always, treated quickly, carefully and with great humour!
— Anonymous
Verified review (1788861)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Friendly service
Richard is friendly and informative. He always asks questions about the family and keeps me up to date with what’s happening with the service. Needless to say he’s an excellent dentist.
— Colum S
Verified review (1788764)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent care
I was worried about visiting initially, as I hadn’t been to a dentist in years and my teeth were not in good condition and causing issues with self esteem…the dentist identified treatment required and implemented a treatment plan which I am now nearly at the end of, treatment has been pain free and I am glad I began the process.
— Anonymous
Verified review (1788733)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Carolyn Hutchison
T123838
Review left 2 years ago
This review complies with Google's policies.
Excellent treatment
Excellent treatment, didn’t wait long, Sharon was thorough but gentle. She also gave me good advice about teeth whitening.
— Anonymous
Verified review (1788052)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Check up!
Everything first class as usual, thank you.
— Helen M
Verified review (1786850)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Lovely hygienist
I used to dread a visit to the hygienist, then I discovered Kathleen McNeil.
— Susan B
Verified review (1784806)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
First class service every time I visit the practice the staff are always very friendly and welcoming and my dentist Richard Alexander is always professional and and very knowledgeable and answers any queries I may have, excellent dentist and one of the best I have had treatment from, I would highly recommend Greenlaw Dental Practice for all dentistry needs
— Arlene Kerr
T123318
Review left 2 years ago
This review complies with Google's policies.
Reply from Greenlaw Dental Care
Thank you Arlene. We appreciate your feedback.
Crown replacement
Friendly staff always put you at ease leading to stress free visits.
— Patricia G
Verified review (1784586)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Help with complications after wisdom teeth removal
Richard and staff were very thorough when helping me after receiving wisdom teeth surgery done at the dental hospital. They were very reassuring and went over and above as always. They made sure that I was well informed and cared for making me comfortable and relaxed with talking through what they were doing and even taking the time to check up on me the following day. When other issues arose due to other medical services Richard and the team were more than supportive and accommodating. I cannot say enough to praise them and how grateful I am to them during a very anxious time for me.
— Heather C
Verified review (1784333)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?