Treatment has been excellent, and each procedure explained very well, whole experience has been excellent and staff very friendly.
— Neil H
Verified review (1697761)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Greenlaw Dental Care
Lost half a tooth the day before going on holiday but called from abroad and managed to get an appointment for when I returned. Richard dealt with it quickly and painlessly much to my relief and the amazing gadgetry available now makes being fitted for a crown an easy process.
— Anonymous
Verified review (1697370)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Great dentists, would highly recommend.
The team at Greenlaw are fantastic, appointments always run on time and they are very informative when explaining treatment options.
— Stephen T
Verified review (1697341)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Courteous and professional manner
Got an appointment quickly and Sharon carried out the procedure with her usual friendly, courteous and professional manner supported ably by the nurse and reception staff.
— John C
Verified review (1696515)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Greenlaw Dental Care
As always, great treatment and personable staff.
— Muriel M
Verified review (1696454)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Great experience!
I haven’t been to the dentist in like 16 years, since I was a teen and just too scared to go! The lady dentist McCarron was so good. Put me at ease and explained everything as she was going along. Got everything done that I wanted. Love that I got my ragged front teeth filed a touch! Felt buzzing when I left haha!
— Mhairi T
Verified review (1696432)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Check up and fixing chipped tooth
Sharon was very understanding of my anxiety, made me feel at ease. Thorough examination, explained aftercare and what was going on with my teeth, treatment was painless. Reception desk was very pleasant and polite. Will recommend.
— Anonymous
Verified review (1696363)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very positive experience
Very professional, clean and well presented practice. Sharon McCarron was excellent at putting me at ease with her assistant Shannon. Dentists usually fill me with nerves. I’m glad I registered as a new patient.
— Sharon M
Verified review (1696213)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Treated with the utmost care and respect
I was warmly welcomed and I was professionally informed in every aspect of my treatment. I was treated with the utmost care and respect.
— Diane B
Verified review (1696019)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Hygienist
Good experience!! Friendly and put me at ease right from the start!!
— Anonymous
Verified review (1696003)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Hygienist was very nice kept me Wright where I was going wrong very nice to meet her to thanks for your lovely work on me today xx
— Helen Skelly
T101874
Review left 2 years ago
This review complies with Google's policies.
Staff are all great
Staff are all great, nothing to worry about, are always helpful.
— Hugh T
Verified review (1695878)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent
As a relatively new patient to the surgery I am thrilled I chose to move there.
— Loraine J
Verified review (1695703)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Hygienist Appointment
That was, as always, a nice wee visit to Greenlaw Dental Practice. This was my first visit to the hygienist since Covid hit us square on, and as my flossing habits are almost non existent, I was slightly worried.
I shouldn’t have been! It all went really well and my hygienist and her assistant were so kind.
— Patricia R
Verified review (1695578)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Extremely happy patient
I am lucky to be a patient at Greenlaw, I have been going since I was 15 years old and wouldn’t go anywhere else. I am one of they patients a little scared of dental treatment but all the staff are lovely, helpful and very caring. I am made to feel at ease from the minute I enter the door and until I am all done and ready to leave. Extremely happy patient!!!
— Rita G
Verified review (1695520)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Treatment not finished more appointments. So far very caring and careful. I have been going to this dentist for years. THat speaks for itself.
— Helen Mitchell
T101477
Review left 2 years ago
This review complies with Google's policies.
Check up, clean and polish
I had a very good experience with the hygienist. She was thorough, explained everything as she went along, was very respectful and gave me good advice at the end.
— Anonymous
Verified review (1695466)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Crown to replace broken tooth
Excellent work from initial diagnosis, preparatory dental work, including X-ray and mould of teeth through to fitting crown.
— Gerlinde W
Verified review (1695247)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Recently moved to Greenlaw Dentist
I’ve recently moved to Greenlaw Dentist and I’m absolutely delighted with the care and service that I’ve received from Ross and the team. I’ve had to get a few treatments and everything was explained well and certainly eased any anxiety I had. Thanks again Ross and all the team at Greenlaw dentistry.
— Alison G
Verified review (1695199)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
An excellent dentist
I had no problems. Very pleasant reception staff. No queues. Ross is an excellent dentist and easy to talk to. I was in no rush to get an appointment so waiting time was acceptable. I’ve no complaints.
— Anonymous
Verified review (1695114)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
