Verified review (2451254)
Review left 11 hours ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Very friendly and welcoming, and everything that was done was very clearly explained. Top service, would highly recommend!
— Tom
T431193
Review left 1 day ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you, Tom! We’re thrilled you found our team friendly and that everything was clearly explained. We appreciate your recommendation and look forward to serving you again.
Pearl Smile Sandbach
Very nice, Rebecca
— Jean D
Verified review (2450500)
Review left 1 day ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Made to feel welcome
Very nice people running the dentists, made to feel welcome and appreciated the caring touch of the staff.
— Martin B
Verified review (2450489)
Review left 1 day ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Amazing
My dentist today was amazing and very helpful. Every time I visit, something has happened and my dentist is very understanding and fixes the problem. You couldn’t ask for more.
— Jennifer M
Verified review (2450048)
Review left 1 day ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Friendly, professional
Friendly, professional Dentist, including the welcoming and booking staff.
— Glenise B
Verified review (2449538)
Review left 2 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
I had an emergency and they fitted me in same day. I'm one of their patients and have found them always to be excellent.
— Susan Holden
T430081
Review left 5 days ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you for your kind words, Susan. We’re glad we could fit you in during your emergency and that you’ve consistently had excellent experiences with our team. We appreciate your continued trust and are here for you whenever you need us.
Pearl Smile Sandbach
A very satisfactory experience, reception were good and the dental nurse I saw was very clear in what was needed.
— John R
Verified review (2448735)
Review left 5 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
A thorough clean & polish
Relaxed appointment. Always a thorough clean & polish. Lots of good pointers & a gentle telling off for not brushing enough times in a day.
— Robert E
Verified review (2448706)
Review left 5 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Appointment
Wasn't in the chair long enough to comment, 90 seconds, 29 pounds!!!!!!
— John C
Verified review (2448245)
Review left 5 days ago
This review was collected via SMS feedback service.
Reply from Pearl Smile Sandbach
Thank you for your feedback. We’re sorry you were disappointed with the duration of your appointment. The time needed for treatment is based entirely on clinical need, and in some cases a shorter appointment simply reflects that there is very little to be done, which is good news for your oral health. We appreciate your comments and thank you for taking the time to leave a review.
Overall, how was your experience of our service?
Neither good nor poor
Booked in and seen quickly
Despite some issues with the IT, I was booked in and seen quickly and with professional and friendly service.
— Sheron W
Verified review (2448182)
Review left 5 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Check up
Check up with a few problems to sort
— Paul W
Verified review (2448107)
Review left 5 days ago
This review was collected via email feedback service.
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Very good
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Patient
Review from Google
First time using this dentist & I am very impressed! Lady on reception I dealt with & the dentist Tom were both very helpful and friendly. I would definitely recommend.
— Fran D
T429699
Review left 6 days ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you, Fran, for the wonderful review. We're delighted you felt welcomed and well cared for by our receptionist and Tom. We appreciate your recommendation and look forward to caring for your smile at future visits.
Expert treatment
Friendly service and expert treatment.
— Celia C
Verified review (2447668)
Review left 6 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Very good
Very good once I had my appointment.
— Anne H
Verified review (2447462)
Review left 6 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
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Patient
Review from Google
Just registered and I am amazed by their level of professionalism, dedication and willingness to help. From the receptionist to the dentist, they are all lovely.
— Tosin Adedapo
T429305
Review left 6 days ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you so much for your kind words, Tosin. We're delighted our team made a great impression and appreciate you noticing their professionalism and dedication. We'll be sure to share your compliments with the receptionist and dentist. We look forward to continuing to provide excellent care.
Review from Google
Excellent dental practice. Dr Abid Iqbal is a fantastic dentist. He has cared for myself and my two sons for years now. He is lovely, friendly, professional and calm. I can highly recommend.
— Edie Jardine
T429094
Review left 1 week ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you, Edie, for your wonderful review and recommendation. We’re delighted that Dr. Abid Iqbal has provided friendly, professional, and calm care for you and your sons over the years. We truly appreciate your trust and look forward to continuing to care for your family.
Makes you feel at ease
Excellent Dentist, friendly staff. Makes you feel at ease
— Marie L
Verified review (2447273)
Review left 6 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Very mindful of our needs
As always, Rebecca is a credit in her dental role! Always emphatic and very mindful of our needs!
— Dawn F
Verified review (2447228)
Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Lovely Dentist
Lovely Dentist and assistant. Very happy.
— Angela T
Verified review (2447150)
Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good