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Pearl Smile Sandbach

23-25 Crewe Road, Sandbach, Cheshire, CW11 4NE

Excellent rating from 731 reviews

5 out of 5 stars

+ 507 reviews from Google 1238 total reviews

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Latest Reviews by Working Feedback

Excellent service

5 out of 5 stars
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Excellent service as usual.

— Betina R

Verified review (2451254) Review left 11 hours ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very friendly and welcoming, and everything that was done was very clearly explained. Top service, would highly recommend!

— Tom

T431193 Review left 1 day ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you, Tom! We’re thrilled you found our team friendly and that everything was clearly explained. We appreciate your recommendation and look forward to serving you again.

Pearl Smile Sandbach

5 out of 5 stars
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Very nice, Rebecca

— Jean D

Verified review (2450500) Review left 1 day ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Made to feel welcome

5 out of 5 stars
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Very nice people running the dentists, made to feel welcome and appreciated the caring touch of the staff.

— Martin B

Verified review (2450489) Review left 1 day ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing

5 out of 5 stars
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My dentist today was amazing and very helpful. Every time I visit, something has happened and my dentist is very understanding and fixes the problem. You couldn’t ask for more.

— Jennifer M

Verified review (2450048) Review left 1 day ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly, professional

5 out of 5 stars
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Friendly, professional Dentist, including the welcoming and booking staff.

— Glenise B

Verified review (2449538) Review left 2 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I had an emergency and they fitted me in same day. I'm one of their patients and have found them always to be excellent.

— Susan Holden

T430081 Review left 5 days ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you for your kind words, Susan. We’re glad we could fit you in during your emergency and that you’ve consistently had excellent experiences with our team. We appreciate your continued trust and are here for you whenever you need us.

Pearl Smile Sandbach

5 out of 5 stars
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A very satisfactory experience, reception were good and the dental nurse I saw was very clear in what was needed.

— John R

Verified review (2448735) Review left 5 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A thorough clean & polish

5 out of 5 stars
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Relaxed appointment. Always a thorough clean & polish. Lots of good pointers & a gentle telling off for not brushing enough times in a day.

— Robert E

Verified review (2448706) Review left 5 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Appointment

3 out of 5 stars
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Wasn't in the chair long enough to comment, 90 seconds, 29 pounds!!!!!!

— John C

Verified review (2448245) Review left 5 days ago
This review was collected via SMS feedback service.

Reply from Pearl Smile Sandbach

Thank you for your feedback. We’re sorry you were disappointed with the duration of your appointment. The time needed for treatment is based entirely on clinical need, and in some cases a shorter appointment simply reflects that there is very little to be done, which is good news for your oral health. We appreciate your comments and thank you for taking the time to leave a review.
Overall, how was your experience of our service? Neither good nor poor

Booked in and seen quickly

5 out of 5 stars
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Despite some issues with the IT, I was booked in and seen quickly and with professional and friendly service.

— Sheron W

Verified review (2448182) Review left 5 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Check up with a few problems to sort

— Paul W

Verified review (2448107) Review left 5 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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First time using this dentist & I am very impressed! Lady on reception I dealt with & the dentist Tom were both very helpful and friendly. I would definitely recommend.

— Fran D

T429699 Review left 6 days ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you, Fran, for the wonderful review. We're delighted you felt welcomed and well cared for by our receptionist and Tom. We appreciate your recommendation and look forward to caring for your smile at future visits.

Expert treatment

5 out of 5 stars
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Friendly service and expert treatment.

— Celia C

Verified review (2447668) Review left 6 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

4 out of 5 stars
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Very good once I had my appointment.

— Anne H

Verified review (2447462) Review left 6 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Just registered and I am amazed by their level of professionalism, dedication and willingness to help. From the receptionist to the dentist, they are all lovely.

— Tosin Adedapo

T429305 Review left 6 days ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you so much for your kind words, Tosin. We're delighted our team made a great impression and appreciate you noticing their professionalism and dedication. We'll be sure to share your compliments with the receptionist and dentist. We look forward to continuing to provide excellent care.

Review from Google

5 out of 5 stars
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Excellent dental practice. Dr Abid Iqbal is a fantastic dentist. He has cared for myself and my two sons for years now. He is lovely, friendly, professional and calm. I can highly recommend.

— Edie Jardine

T429094 Review left 1 week ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you, Edie, for your wonderful review and recommendation. We’re delighted that Dr. Abid Iqbal has provided friendly, professional, and calm care for you and your sons over the years. We truly appreciate your trust and look forward to continuing to care for your family.

Makes you feel at ease

5 out of 5 stars
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Excellent Dentist, friendly staff. Makes you feel at ease

— Marie L

Verified review (2447273) Review left 6 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very mindful of our needs

5 out of 5 stars
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As always, Rebecca is a credit in her dental role! Always emphatic and very mindful of our needs!

— Dawn F

Verified review (2447228) Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely Dentist

5 out of 5 stars
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Lovely Dentist and assistant. Very happy.

— Angela T

Verified review (2447150) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good