I phoned asking for an emergency appointment - the receptionist was very understanding and arranged one for me in an hour's time.
My dentist, as always, was very professional and pleasant, explained his diagnosis and sorted the problem.
— Anonymous
Verified review (2348070)
Review left 5 months ago
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Very good
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Review from Google
Excellent as always..
— Wynn Hunt
T359242
Review left 5 months ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thanks so much, Wynn — we’re thrilled to hear we continue to meet your expectations. We appreciate your continued support and look forward to serving you again soon.
Efficient appointment
Very welcoming at reception, efficient appointment and all very friendly people. After my appointment there was a very rude man (another patient) speaking to one of the receptionists while I waited to pay, and I really felt for the lady trying to help him but I wanted to say she handled herself well, and you should not have to put up with such rude people!
— Anonymous
Verified review (2347822)
Review left 5 months ago
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Very good
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Private
Many thanks for a brilliant service
I woke at 4am with severe toothache. As an existing patient Smile fitted me in by 12.00. Had an x-ray, diagnosis and prescription sorted by 12.20pm. All sorted now, many thanks for a brilliant service.
— Anonymous
Verified review (2347521)
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Very good
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NHS
The staff were very friendly
Although the Dentist is in the middle of major refurb, the staff were very friendly as usual.
— Anonymous
Verified review (2347385)
Review left 5 months ago
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Very good
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NHS
Helpful and perfect information
Nothing could be improved, helpful and perfect information
— Anonymous
Verified review (2347255)
Review left 5 months ago
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Very good
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Excellent aftercare
Following dental implants, I have received excellent aftercare to ensure my implants continue to be healthy and successful.
— Anonymous
Verified review (2346905)
Review left 5 months ago
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Very good
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Private
Wonderful
The person I spoke to was wonderful, also the dentist who looked at me told me what to do and I was so glad to have been seen. Thank you.
— Anonymous
Verified review (2346732)
Review left 5 months ago
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Very good
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Private
Appointment
My checkup with Tom was fine. I need 2 fillings and he was careful to explain why they were required.
Then I went for a scale and polish with Rose. As I explained to her after it was a very painful experience. I have extremely sensitive gums and I couldn’t wait for the session to end.
— Anonymous
Verified review (2346709)
Review left 5 months ago
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Good
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Private
Well informed of treatment
Friendly staff and well informed of treatment which is very good
— Paul Y
Verified review (2346623)
Review left 5 months ago
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Very good
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NHS
Review from Google
Excellent, friendly, professional service
— Phil Cheetham
T358354
Review left 5 months ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you, Phil! We’re delighted you found our service excellent, friendly and professional. We appreciate your support and look forward to serving you again.
Went through various options available
Maheem put me at ease straight away, she remembered my last consultation referenced on the system.
She went through various options available and selected the one I was happiest with. Facilities as always spotless and fresh
— Anonymous
Verified review (2346388)
Review left 5 months ago
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Very good
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NHS
Courteous
Courteous service today.
— Anonymous
Verified review (2346375)
Review left 5 months ago
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Good
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Efficient, personable
The usual efficient, personable and effective, on time appointment
— Raymond C
Verified review (2346259)
Review left 5 months ago
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Very good
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Private
Explained everything thoroughly
Rebecca was excellent, explained everything thoroughly.
— Anonymous
Verified review (2345890)
Review left 5 months ago
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Very good
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Private
Explained everything about my teeth
My check up with Rebecca went very well. She explained everything about my teeth to me and what was required.
— Anonymous
Verified review (2345709)
Review left 5 months ago
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Great dentist, great staff
All good, great dentist, great staff. Not sure about the ai robot on the phone though!
— Anonymous
Verified review (2345332)
Review left 5 months ago
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Very good
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Great service
Great service as usual! Recently lost a crown, rang the surgery to arrange an appointment and saw my dentist within a very short time. My options were explained in a very professional and friendly manner. No negative comments!
— Alan B
Verified review (2345179)
Review left 5 months ago
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Very good
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Emergency appointment
Emergency appointment for lost filling, Abid is very professional & friendly, making the patient relaxed.
— Anonymous
Verified review (2344644)
Review left 5 months ago
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Review from Google
Good admin staff, good dentists, fair prices.
— gbpatriot2
T356586
Review left 5 months ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you for the great review! We're glad our admin staff and dentists provided good care at fair prices. We appreciate your trust and look forward to serving you again.