Staff are lovely and professional and I'm pleased the building is being renovated.
— Anonymous
Verified review (2343810)
Review left 5 months ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
My replacement Dentist was excellent.Her manner was exemplory and dentistry was first class.10/10.
— Graeme Fletcher
T356505
Review left 5 months ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you, Graeme — we’re delighted to hear your replacement dentist provided exemplary care and that you rated us 10/10. I’ll pass your kind words along to her. We look forward to welcoming you back for future appointments.
Appointment
Sorted my problem with ease
— Ian L
Verified review (2343584)
Review left 5 months ago
This review was collected via SMS feedback service.
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Very good
Was this service paid for privately, or on the NHS?
NHS
Appointment
Overpriced for a hygienist (private) and now being asked to visit in 3 months’ time rather than 6 months. Ker-ching £££
— Anonymous
Verified review (2342883)
Review left 5 months ago
This review was collected via email feedback service.
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Neither good nor poor
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Appointment
I was there for an initial assessment of what options were open to me. First impressions when I walked through the door, not good, more like a building site. Was later told any improvements will hopefully be completed over the Christmas period. However the receptionist I spoke was very pleasant and helpful. I then saw Nichola who again was very helpful, listened to my questions, answered them and her whole demeanour was considerate and was easy to get along with. Overall a very pleasant experience.
— Edward S
Verified review (2342842)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
N/A
Appointment
All very pleasant.
— Anonymous
Verified review (2342722)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
They kindly fitted me in for emergency treatment at a busy time of year. They were vey friendly and helped sort my treatment quickly.
— Paul Thomas
T355721
Review left 6 months ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you for your positive feedback, Paul. We're glad we could accommodate you during a busy time and that our team was friendly and efficient in providing your treatment. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future.
Understanding and gentle
It was a very good appointment to fill a cavity. I hate needles and my dentist is always very understanding and gentle. He and his assistant work well as a team. Couldn’t ask for better.
— Anonymous
Verified review (2342317)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
Both the reception team and the dental nurses were fantastic. They also gave lots of sound oral advice and had a sense of humour which is inportant.
— Simon Trenbirth
T355619
Review left 6 months ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you for your wonderful feedback, Simon! We're thrilled to hear that our reception team and dental nurses provided you with exceptional service and advice. A sense of humor can indeed make the experience more enjoyable, and we're glad you appreciated it. We look forward to seeing you again for your next visit!
Excellent
Excellent treatment
— Lesley C
Verified review (2342099)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Went in on time and the check up went well. Only down side was having to pay
— Roy Payne
T355156
Review left 6 months ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you for your positive feedback, Roy! We're glad to hear that your check-up went well. We understand that costs can be a concern, and we appreciate your understanding. Your health is a priority to us, and we look forward to seeing you again in the future.
Pearl Smile Sandbach
I find the apparatus used quite difficult to cope with but I accept it is the most up to date method.
— Anonymous
Verified review (2341554)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Good, quick service
Fast appointment and good, quick service by dentist
— Andrew S
Verified review (2341284)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
Friendly and professional reception staff, service by dental care team very gentle. Teeth feel amazing 🤩 thank you
— Sheron Wilkinson
T354963
Review left 6 months ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you for your wonderful feedback, Sheron! We're thrilled to hear that our reception staff and dental care team made your visit a positive experience. It’s great to know your teeth feel amazing after your appointment. We appreciate your kind words and look forward to seeing you again!
Very polite and friendly
All staff are very polite and friendly as usual
— Isabelle H
Verified review (2341143)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
N/A
Extremely happy with my visit
I was nervous and the hygienist put me at ease and explained what the treatment would involve. I was extremely happy with my visit and of course how lovely my teeth felt.
Thank you
— Elizabeth T
Verified review (2340697)
Review left 6 months ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Treatment
Went for check up, ended up with treatment. Savan and Nichola couldn’t have been more helpful.
— Margaret K
Verified review (2340525)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
N/A
Complete peace of mind
Complete peace of mind, helped with decisions that need to be carried out and things explained to make decisions easy. Thanks
— Anonymous
Verified review (2340431)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Appointment
Friendly staff, but a heads up you're running 20 minutes late would be nice. I left work to come to my appointment, and sat in the waiting room and wasn't pre-warned they were late.
— Anonymous
Verified review (2340120)
Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
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Patient
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NHS
Pearl Smile Sandbach
A very pleasant experience
— Anonymous
Verified review (2339514)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
