Verified review (2333604)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
On time, efficient
On time and efficient
And teeth OK !
— Anonymous
Verified review (2333112)
Review left 6 months ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Excellent service. friendly staff, NHS, treatment just pleasant.
— Andrew Tyrell
T349077
Review left 6 months ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our service and staff. Your satisfaction is our top priority, and we appreciate your support. Looking forward to serving you again!
Appointment
My visit today was a memorable one. The ground floor is having some alterations which wasn’t by any means a small job. Ladies behind the desk didn't seem too impressed with working conditions. New wire hanging from walls etc. made it look like a building site. Why they don't phase the work I don't know. Maybe close down the business for a couple weeks so the trades can get the job done more swiftly. I am in the trade so know how difficult it is to carry out work and have to tidy up each day. Will cost more in long run!
— Anonymous
Verified review (2332477)
Review left 6 months ago
This review was collected via email feedback service.
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Neither good nor poor
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Very pleasant
Very pleasant from all the staff
— Pamela B
Verified review (2332379)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
A friendly, experienced atmosphere
I was fully informed and treated with a friendly, experienced atmosphere
— Paul Y
Verified review (2332116)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
Always happy when I go there.very knowledgeable. Staff very friendly .bwry quick service too.
— Kirk Lea
T348909
Review left 6 months ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you for your wonderful feedback, Kirk! We're thrilled to hear that you always enjoy your visits and appreciate our knowledgeable and friendly staff. Quick service is a priority for us, and it's great to know we hit the mark. We look forward to welcoming you back soon!
Review from Google
Always caring and pleasant. Reliable very good dentist.
Thankyou
— barbara Wilding
T348573
Review left 6 months ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you for your kind words, Barbara! We're delighted to hear that you had a positive experience with us. Your trust and satisfaction are incredibly important to us. We look forward to seeing you at your next appointment!
I feel in very safe hands
I cannot speak highly enough of my Dentist Tom Elsey. I am a nervous patient and he shows such empathy and talks through everything that is happening, which helps so much. I feel in very safe hands. Thank you.
— Anonymous
Verified review (2331766)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Excellent
Nicky was excellent
— Anonymous
Verified review (2331663)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Professional
Was this treatment paid for privately, or on the NHS?
Private
My dentist is friendly and reassuring
Reception staff are always friendly and helpful. My dentist is friendly and reassuring so any nervousness I am feeling is quickly dispelled.
— Anonymous
Verified review (2330705)
Review left 6 months ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Thorough check up
Very professional and thorough check up carried out.
— Allan S
Verified review (2330693)
Review left 6 months ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Treated with dignity and respect
I arrived early, went in before my appointment time, and was treated with dignity and respect by everyone I met, from the receptionist, to the Dentist.
— Michelle S
Verified review (2330230)
Review left 6 months ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Hygienist
Had to pay private for a hygienist as none on NHS.
— Anonymous
Verified review (2330019)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Today I rang the dentist @ 9.00 as I had been awake most of the night with toothache.
By 11.00 my tooth had been removed & I was on my way home.
Becky did an excellent job explaining every stage & reassuring me throughout the proceedure.
Where else would you get treatment like this.
I feel so lucky to be a patient at this practice.
— Julie Orme
T347378
Review left 6 months ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you for your wonderful review, Julie! We're thrilled to hear that we could provide you with prompt and reassuring care during your time of need. Becky's dedication to explaining the process and ensuring your comfort is truly valued. We're grateful to have you as a patient, and we strive to make every visit a positive experience. Your feedback means a lot to us!
Efficient and professional
Staff and dentist are very efficient and professional.
— Anonymous
Verified review (2328676)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Friendly, informative and reassuring
From the receptionists to the clinical staff the service was friendly, informative and reassuring
There would never be a reason to fear a trip to the dentist if all surgeries were like this one
— Graham G
Verified review (2328136)
Review left 6 months ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Very satisfied
As ever, very satisfied with the practice
— Anonymous
Verified review (2328000)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
I was looked after very well
I was looked after very well. The dentist talked about my health, told me what I should do with the treatment
— Anonymous
Verified review (2327938)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Pearl Smile Sandbach
Happy with the consultation and outcome
— Anonymous
Verified review (2327919)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
