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Pearl Smile Sandbach

23-25 Crewe Road, Sandbach, Cheshire, CW11 4NE

Excellent rating from 731 reviews

5 out of 5 stars

+ 507 reviews from Google 1238 total reviews

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Latest Reviews by Working Feedback

Brilliant

5 out of 5 stars
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As always the staff and the treatment is brilliant. And young Tom is my dentist.

— Stewart N

Verified review (2313265) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Excellent service

5 out of 5 stars
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Excellent service and very skilled staff.

— Steven W

Verified review (2312924) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Professional service, friendly and informative. A gentle approach to treatment and instills trust. Happy will level of care.

— Mike Lewis

T336831 Review left 7 months ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you for your wonderful review, Mike! We're thrilled to hear that you appreciated our professional service and found our team friendly and informative. It's our goal to ensure that all your questions are answered thoroughly and without any rush. We look forward to serving you again!

Very reassuring dentist

5 out of 5 stars
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Very reassuring dentist with my recent past and today’s treatment

— Alan A

Verified review (2310814) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Could not recommend more

5 out of 5 stars
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Dentist and assistant made me feel at ease and comfortable even though I was initially very nervous. Felt no judgment or annoyance at my anxiety. Everything was explained to me, too, which made me know what was going on. Could not recommend more!

— Anonymous

Verified review (2310804) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Really welcoming

5 out of 5 stars
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Girls on reception are really welcoming, the dentist and his assistant are very easy to deal with considering I'm quite nervous about dental matters.

— Anonymous

Verified review (2309458) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? N/A

Review from Google

5 out of 5 stars
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Excellent. Dentists and Reception Staff very efficient. Great service as always.

— Kate Richardson

T334600 Review left 8 months ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you for your wonderful feedback, Kate! We are thrilled to hear that you had an excellent experience with our dentists and reception staff. Providing great service is a top priority for us, and we appreciate your recognition. We look forward to seeing you again!

Made me feel at ease

5 out of 5 stars
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Everyone was friendly and professional, made me feel at ease

— Anonymous

Verified review (2308887) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Pearl Smile Sandbach

5 out of 5 stars
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6 monthly check

— Anonymous

Verified review (2308747) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Appointment

5 out of 5 stars
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Check-up

— Anonymous

Verified review (2308746) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Reassuring, put me at ease

5 out of 5 stars
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Tom my dentist was reassuring, put me at ease and was very informative.

— Amanda M

Verified review (2308556) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Kind people

5 out of 5 stars
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Really nice and kind people. Very professional staff.

— Anonymous

Verified review (2307928) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Helpful staff, perfect information

5 out of 5 stars
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I was dealt with well, helpful staff, perfect information from the dentist

— Anonymous

Verified review (2307866) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Staff very kind, understanding and empathetic. They took their time in every aspect of my care. I would highly recommend this dental practice to family and friends.

— Janet Howard

T333578 Review left 8 months ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you for your wonderful feedback, Janet! We're thrilled to hear that our staff made such a positive impact on your experience. Your recommendation means a lot to us, and we look forward to continuing to provide excellent care to you and your loved ones.

Caring, gentle

5 out of 5 stars
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Excellent, caring, gentle treatment

— Anonymous

Verified review (2307528) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Anne Dalton

T333402 Review left 8 months ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you for your wonderful review, Anne! We're thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and we hope to continue exceeding your expectations. Looking forward to your next visit!

A good experience

5 out of 5 stars
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My appointment was on time and Nicola turner is always very nice and puts me at ease, as I get bit nervous going to the dentist. Overall a good experience

— Gladys B

Verified review (2306854) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Talked me through everything

5 out of 5 stars
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Brilliant staff, very welcoming, talked me through everything

— Anonymous

Verified review (2306788) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Welcoming staff

4 out of 5 stars
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Appointment on time, reception staff welcoming

— Anonymous

Verified review (2306700) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Lovely dentist and reception staff

— Olivia Grimshaw

T332742 Review left 8 months ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our dentist and reception staff. Your satisfaction is our top priority, and we look forward to seeing you again soon!