As always the staff and the treatment is brilliant. And young Tom is my dentist.
— Stewart N
Verified review (2313265)
Review left 7 months ago
This review was collected via SMS feedback service.
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Very good
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NHS
Excellent service
Excellent service and very skilled staff.
— Steven W
Verified review (2312924)
Review left 7 months ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Professional service, friendly and informative. A gentle approach to treatment and instills trust. Happy will level of care.
— Mike Lewis
T336831
Review left 7 months ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you for your wonderful review, Mike! We're thrilled to hear that you appreciated our professional service and found our team friendly and informative. It's our goal to ensure that all your questions are answered thoroughly and without any rush. We look forward to serving you again!
Very reassuring dentist
Very reassuring dentist with my recent past and today’s treatment
— Alan A
Verified review (2310814)
Review left 7 months ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Could not recommend more
Dentist and assistant made me feel at ease and comfortable even though I was initially very nervous. Felt no judgment or annoyance at my anxiety. Everything was explained to me, too, which made me know what was going on. Could not recommend more!
— Anonymous
Verified review (2310804)
Review left 7 months ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Really welcoming
Girls on reception are really welcoming, the dentist and his assistant are very easy to deal with considering I'm quite nervous about dental matters.
— Anonymous
Verified review (2309458)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
N/A
Review from Google
Excellent. Dentists and Reception Staff very efficient. Great service as always.
— Kate Richardson
T334600
Review left 8 months ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you for your wonderful feedback, Kate! We are thrilled to hear that you had an excellent experience with our dentists and reception staff. Providing great service is a top priority for us, and we appreciate your recognition. We look forward to seeing you again!
Made me feel at ease
Everyone was friendly and professional, made me feel at ease
— Anonymous
Verified review (2308887)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Pearl Smile Sandbach
6 monthly check
— Anonymous
Verified review (2308747)
Review left 8 months ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Appointment
Check-up
— Anonymous
Verified review (2308746)
Review left 8 months ago
This review was collected via email feedback service.
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Very good
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NHS
Reassuring, put me at ease
Tom my dentist was reassuring, put me at ease and was very informative.
— Amanda M
Verified review (2308556)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Kind people
Really nice and kind people. Very professional staff.
— Anonymous
Verified review (2307928)
Review left 8 months ago
This review was collected via email feedback service.
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Very good
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Patient
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NHS
Helpful staff, perfect information
I was dealt with well, helpful staff, perfect information from the dentist
— Anonymous
Verified review (2307866)
Review left 8 months ago
This review was collected via email feedback service.
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Very good
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Patient
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NHS
Review from Google
Staff very kind, understanding and empathetic. They took their time in every aspect of my care. I would highly recommend this dental practice to family and friends.
— Janet Howard
T333578
Review left 8 months ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you for your wonderful feedback, Janet! We're thrilled to hear that our staff made such a positive impact on your experience. Your recommendation means a lot to us, and we look forward to continuing to provide excellent care to you and your loved ones.
Caring, gentle
Excellent, caring, gentle treatment
— Anonymous
Verified review (2307528)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
This person left a star rating but no comment.
— Anne Dalton
T333402
Review left 8 months ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you for your wonderful review, Anne! We're thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and we hope to continue exceeding your expectations. Looking forward to your next visit!
A good experience
My appointment was on time and Nicola turner is always very nice and puts me at ease, as I get bit nervous going to the dentist. Overall a good experience
— Gladys B
Verified review (2306854)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Talked me through everything
Brilliant staff, very welcoming, talked me through everything
— Anonymous
Verified review (2306788)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Welcoming staff
Appointment on time, reception staff welcoming
— Anonymous
Verified review (2306700)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
Lovely dentist and reception staff
— Olivia Grimshaw
T332742
Review left 8 months ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our dentist and reception staff. Your satisfaction is our top priority, and we look forward to seeing you again soon!