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Pearl Smile Sandbach

23-25 Crewe Road, Sandbach, Cheshire, CW11 4NE

Excellent rating from 731 reviews

5 out of 5 stars

+ 507 reviews from Google 1238 total reviews

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Latest Reviews by Working Feedback

Treatment at short notice

5 out of 5 stars
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I needed treatment at short notice and was given options. Polite, friendly service as always.

β€” Jennifer S

Verified review (2294747) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Very polite, efficient

5 out of 5 stars
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As usual very polite, efficient and the ability to accommodate you in a minor emergency!!

β€” Derek R

Verified review (2294257) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

My children feel comfortable

5 out of 5 stars
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Both my children feel comfortable visiting the dentist and all the staff are friendly

β€” Anonymous

Verified review (2293907) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Highly recommend Pearl Smile

5 out of 5 stars
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Had 2 teeth removed, was worried about injections but did not have to worry, very professional, friendly, no pain. Would highly recommend Pearl Smile

β€” Samantha G

Verified review (2293861) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

A pleasant visit

5 out of 5 stars
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My appointment went better than I thought.
My questions got answered fully.
Overall a pleasant visit

β€” Anonymous

Verified review (2293813) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Highly recommend

5 out of 5 stars
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Appointment on time, pleasant, understanding and professional staff, would highly recommend.

β€” Anonymous

Verified review (2293181) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Excellent

5 out of 5 stars
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Excellent from the first telephone call to walking out after treatment.

β€” Anonymous

Verified review (2293087) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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This dentist is first class
I have always been scared of dentists with having a bad experience as a child but this dentist has given me my confidence back.
The reception staff are always accommodating & very helpful.
My Dentist Rebecca is absolutely amazing she is very reassuring & talks to you making you at ease in the chair & doing any treatment.

β€” Julie Orme

T326065 Review left 8 months ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you so much for your kind words, Julie! We're thrilled to hear that you have regained your confidence and had a positive experience with us. Our team, especially Rebecca, works hard to make every visit comfortable and reassuring. We appreciate your recognition of our reception staff as well; they play a vital role in your experience. We look forward to seeing you again!

Very professional

5 out of 5 stars
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Excellent help from Rebecca, very professional. Receptionists always friendly

β€” Anonymous

Verified review (2292403) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Professional

5 out of 5 stars
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Efficient and Professional.

β€” Anonymous

Verified review (2292326) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Always great and make themselves available whenever possible

β€” rainey64 β€œRainey64” PAR

T325553 Review left 8 months ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you for the wonderful feedback! We're delighted to hear that you appreciate our availability and service. Your satisfaction is our priority, and we look forward to continuing to serve you well.

Amazing service

5 out of 5 stars
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Amazing service, was seen same day I phoned! Appointment on time, Rebecca was very friendly & helpful as always and filling on front tooth was completed to a very high standard. Thank you so much!

β€” Lisa C

Verified review (2292085) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Pleasant visit

5 out of 5 stars
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Really good, friendly and explained how things were progressing. Pleasant visit.

β€” Anonymous

Verified review (2291334) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Pearl Smile Sandbach

5 out of 5 stars
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I was seen at the appointment time and the dentist explained what the checkup revealed and the treatment required. Follow up appointment to carry out the appropriate remedial treatment was arranged.

β€” Anonymous

Verified review (2291286) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Lovely dentist

5 out of 5 stars
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Lovely dentist with a super bedside manner.

β€” Lee K

Verified review (2291235) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Helpful and pleasant response

4 out of 5 stars
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Always helpful and pleasant response to requests

β€” Anonymous

Verified review (2290883) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent service

5 out of 5 stars
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Excellent hygienist and dental services in Sandbach

β€” Corinne C

Verified review (2290103) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent reception team

5 out of 5 stars
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Very efficient and polite staff, very professional. Excellent reception team.

β€” Anonymous

Verified review (2289902) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Really good service as always,
Thank you Pearl smile 😁 they are so caring, I've been going for donkeys years

β€” Michael Jakuta

T324227 Review left 9 months ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you for your wonderful feedback, Michael! We're thrilled to hear you enjoyed our service. Your support means a lot to us, and we look forward to seeing you again soon at Pearl Smile!

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

β€” Julia Harrison

T323611 Review left 9 months ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you so much for your fantastic review, Julia! We are thrilled to hear that you had a great experience with us. Your feedback motivates us to keep up the good work. We look forward to serving you again soon!