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Pearl Smile Sandbach

23-25 Crewe Road, Sandbach, Cheshire, CW11 4NE

Excellent rating from 731 reviews

5 out of 5 stars

+ 507 reviews from Google 1238 total reviews

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Latest Reviews by Working Feedback

Pearl Smile Sandbach

5 out of 5 stars
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I got everything I could've wished for out of the transaction...Every Pearl Smile person was polite and helpful....I extend my thanks and gratitude.

— Anonymous

Verified review (2282240) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other
Was this treatment paid for privately, or on the NHS? NHS

Great service

5 out of 5 stars
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Great service from all staff as always

— Wayne C

Verified review (2282185) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Very good

5 out of 5 stars
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As usual Kendra and her assistant were very good and considerate throughout the procedure.

— Anonymous

Verified review (2282031) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Today was a great day, I had a phobia about dentists since from a young age, after my appointment today which was my first appointment in years, I was really surprised that I actually had nothing to worry about, I was treated absolutely fantastic, my dentist explained everything to me, I had several examinations, I was able to ask her many questions about my plan and there was lots of discussion with no rush or timescale to stick towards.
I can not wait for my next appointment, a truly wonderful experience,
Many congratulations on a fantastic dental practice.

— Robert Cooke

T318222 Review left 9 months ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you for sharing your experience, Robert! We're thrilled to hear that your visit was so positive and that our team was able to help ease your concerns about dental appointments. It’s wonderful to know that you felt informed and supported throughout your treatment. We look forward to seeing you at your next appointment and continuing to provide you with excellent care. Your kind words inspire us to keep delivering the best experience possible.

Recommended

5 out of 5 stars
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Excellent, would definitely recommend this dentist.

— John C

Verified review (2281819) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Appointment

5 out of 5 stars
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Good experience

— Anonymous

Verified review (2281744) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Everyone was amazing

5 out of 5 stars
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Not been to the Dentist for 15 years and was very nervous, everyone was amazing and so very helpful. Fantastic service. l will be back

— Philip B

Verified review (2281726) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Very good

5 out of 5 stars
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All very good as usual.

— Anonymous

Verified review (2281314) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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From the reception staff to the dentist they’re all friendly and professional. Thanks.

— Stephen

T317691 Review left 9 months ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you for your kind words, Stephen! We’re thrilled to hear that you had a positive experience with our team. Your satisfaction is our top priority, and we appreciate your recognition of our staff's efforts. We look forward to serving you again!

Excellent service

5 out of 5 stars
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Excellent service throughout the whole process from the receptionist to Rebecca our dentist!

— Gary F

Verified review (2281083) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Check-up

5 out of 5 stars
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Very thorough check-up!

— Anonymous

Verified review (2279955) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Great first experience

5 out of 5 stars
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Absolutely brilliant, all the staff are so welcoming, great first experience, well done to you all

— Anonymous

Verified review (2279890) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Exceptional

5 out of 5 stars
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Fabulous dentistry as always. Exceptional and thorough.

— Cathryn T

Verified review (2279828) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Very courteous and friendly

5 out of 5 stars
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Tom, my dentist, and his assistant were very courteous and friendly. Tom answered all of my queries adequately. The receptionists were also polite and prompt with their service. I don't enjoy visiting dentists as it makes me anxious but today I felt much more comfortable and relaxed.

— Guy M

Verified review (2278866) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Appointment

4 out of 5 stars
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Always efficient and professional. Only constructive feedback is I would like more comment and feedback from my dentist during the check up. Very little is said during the appointment which I guess is good news! Do I need a hygienist appointment? Are my teeth in good health? Would whitening be an option and a good idea? etc...

— Anonymous

Verified review (2278834) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent service

5 out of 5 stars
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Excellent service as always

— Russell H

Verified review (2277913) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Pearl Smile Sandbach

5 out of 5 stars
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No problems, on time and very friendly

— Gary W

Verified review (2277763) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Very professional

5 out of 5 stars
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Both the receptionists and Rebecca were very professional and put my very much at ease as I am a nervous patient, so thank you

— Susan B

Verified review (2277758) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Very pleasant staff

5 out of 5 stars
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Very pleasant staff and dentist

— Ian L

Verified review (2277709) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Excellent staff

5 out of 5 stars
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Excellent, friendly staff who put me at ease

— Anonymous

Verified review (2277688) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS