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Pearl Smile Sandbach

23-25 Crewe Road, Sandbach, Cheshire, CW11 4NE

Excellent rating from 731 reviews

5 out of 5 stars

+ 507 reviews from Google 1238 total reviews

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Latest Reviews by Working Feedback

First class

5 out of 5 stars
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Rebecca is first class at her job, I’m so happy to be able to go there.

— Anonymous

Verified review (2273040) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

First class service

5 out of 5 stars
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First class service as always

— David O

Verified review (2272940) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Nice friendly staff and a great dentist

— Richard Konopnicki

T308678 Review left 10 months ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you for your positive feedback! We're glad to hear that you had a great experience with our staff and dentist. Your satisfaction is our priority, and we look forward to serving you again.

Felt very looked after

5 out of 5 stars
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Explained every step of my treatment, felt very looked after.

— Anonymous

Verified review (2272703) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Fabulous

5 out of 5 stars
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Tom and Nishia are fabulous! I am a real dental phobe and they have their hands full! They are professional, kind and patient every time I see them…

— Louise P

Verified review (2272651) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Always gives me good advice

5 out of 5 stars
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Always a friendly face to greet you on arrival at reception.
My dentist is always polite and asks how I am, and if I have any problems to report. And she always gives me good advice to keep on top of my mouth hygiene.

— Anonymous

Verified review (2272591) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

They were very kind and helpful

5 out of 5 stars
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I would like to thank everyone who was involved with my care
They were very kind and helpful
Thank you

— Anonymous

Verified review (2272553) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Appointment

5 out of 5 stars
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Very nice

— Steven J

Verified review (2272518) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Very pleasant and polite

5 out of 5 stars
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Very pleasant and polite… having followed the regime I was advised to do for my teeth there were no issues whatsoever with them and was told I would be seen again in six months.

— Ruth T

Verified review (2272063) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Appointment

5 out of 5 stars
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I've been a patient for years and I'm extremely pleased to be.

— Graham K

Verified review (2271992) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Appointment

5 out of 5 stars
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Always a slightly stressful experience but the staff made it less so.

— Sylvia J

Verified review (2271093) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Appointment

3 out of 5 stars
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Great dentist, couldn’t ask for a better one. Disappointed that the receptionist was off and a bit abrupt, leaves a lasting impression which is disappointing. No reflection on the dental professionals, though.

— Anonymous

Verified review (2270862) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor
Was this service paid for privately, or on the NHS? NHS

Gentle and thorough

5 out of 5 stars
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My Dentist is perfect for me, kind, gentle and thorough.
Also the Receptionist I saw afterwards was patient and helpful.

— Anonymous

Verified review (2270432) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Lovely people really welcoming and friendly, I am very frightened of the dentist and needed a wisdom tooth removed I was supported throughout everything explained clearly.

— Sarah Mahon

T306969 Review left 10 months ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you for your wonderful review, Sarah! We're so glad to hear that you felt welcomed and supported during your visit. It's our priority to ensure that our patients feel comfortable and informed, especially during procedures like wisdom tooth removal. Your feedback motivates us to continue providing a friendly and reassuring environment. We appreciate your trust in us!

Review from Google

5 out of 5 stars
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Had a really good experience, the staff were really lovely and explained things really well. Would highly recommend

— Cole Kenyon

T306970 Review left 10 months ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience and that our staff provided excellent service. Your recommendation means a lot to us. We look forward to welcoming you back soon!

A lovely, friendly atmosphere

5 out of 5 stars
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The staff were all very pleasant and helpful. A lovely, friendly atmosphere.

— Anonymous

Verified review (2269730) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Check up

5 out of 5 stars
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Periodic check up on NHS rates

— Ian C

Verified review (2269336) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Highly recommend

4 out of 5 stars
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I am a very anxious dental patient stemming from childhood school dentists in the late 60s, early 70s. Also seems to be getting worse as I am ageing. I can’t thank Rebecca and her young assistant Chrystal enough for their patience with me today after a filling. I can highly recommend Rebecca if you have any kind of dental anxiety.

— Elaine C

Verified review (2269121) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Friendly, professional

5 out of 5 stars
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Friendly staff, professional service.

— Peter F

Verified review (2268891) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

I have been treated wonderfully

5 out of 5 stars
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Since becoming a member of the practice, I have been treated wonderfully. So I have absolutely no complaints.

— Graeme F

Verified review (2268664) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS