T305949
Review left 10 months ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you for your wonderful review, Joanne! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to seeing you again!
Made to feel comfortable
Very helpful advice. Made to feel comfortable.
β Diana P
Verified review (2267847)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
My dentist is kind, patient
Reception staff are friendly and welcoming. My dentist is kind, patient and has offered good advice on caring for my teeth. I am grateful that this practice still offers NHS care, as I think it's most important that we are all able to access affordable dental care. I grew up in post-war Britain, in the early days of the NHS, when it was easy to see a doctor or a dentist, and I've been dismayed to see the service under so much pressure in recent times. Hopefully, proper funding will improve the situation from now on.
β Anonymous
Verified review (2267185)
Review left 10 months ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Everything was carefully explained
The service was friendly and professional. Everything was carefully explained.
β Sally B
Verified review (2266956)
Review left 10 months ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Excellent
Always find Rebecca Togneri excellent
β Julie M
Verified review (2265965)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Allayed all my fears
Rebecca made me feel calm and allayed all my fears as usual.
β Anonymous
Verified review (2265624)
Review left 10 months ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Lovely chat about lifetime at dentist appointment's absolutely fantastic brilliant staff πππ
β Judith Ollier
T305950
Review left 10 months ago
This review complies with Google's policies.
Reply from Pearl Smile Sandbach
Thank you for your wonderful review, Judith! We're thrilled to hear that you had a lovely experience during your appointment and enjoyed chatting with our brilliant staff. Your kind words motivate us to keep providing excellent service. We look forward to seeing you again soon!
Appointment
Very gentle
β Jean P
Verified review (2265458)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Cannot fault the treatment
Cannot fault the treatment or staff. I am completely satisfied.
β Janet C
Verified review (2265449)
Review left 10 months ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
I have recently through 111 attended due to requiring an extraction( broken tooth ). Iβd not used the practice before, in fact it had been a while since Iβd had any of my teeth checked anywhere ! So it was with a cautious approach I attended.
Hindsight is a wonderful thing as my actual experience was very good throughout my visit.
I was greeted at reception where my details were taken I was then shown to a seating area, after a few minutes I was asked to enter the dentists room. I was throughout the appointment kept up to speed as to what was happening , checked at every stage if I was ok . After the appointment work had finished the dentist gave me a full run down on what had taken place , handed me literature on what to do should for the next day or so , contact numbers should I have any concerns in the near future. All staff had an attitude of nothing was to much trouble very polite and reassuring. Would recommend this practice.
Iβm not sure how long the practice has been in operation , my only observation was that the decor and appearance within the practice could do with a freshen up, that said the actual dental practice rooms were spotlessly clean.
I have been back since and looking forward to visiting again for further work to be carried out. Well done all . In
β Ian Barber
T304415
Review left 10 months ago
This review complies with Google's policies.
Excellent service
As usual, excellent service from all staff. Fully informed throughout the consultation and in a very positive and friendly manner. Useful reminders prior to appointment via email/text.
β Alan B
Verified review (2264549)
Review left 10 months ago
This review was collected via email feedback service.
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Very good
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Patient
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NHS
Excellent, put me at ease
I attended my hygenist appointment today with Barbara. She was excellent, put me at ease, and provided me with advice on my dental routine.
β Anonymous
Verified review (2264514)
Review left 10 months ago
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Dealt with quickly and efficiently
I needed an emergency appointment and was dealt with quickly and efficiently by the receptionist. I was seen that morning and my dentist explained everything in detail and what needed to be done. Iβm extremely anxious when it comes to visits to the dentist, to the point of having panic attacks and being physically sick, but the staff today were very calm and kind and it helped me immensely.
β Jane C
Verified review (2264263)
Review left 10 months ago
This review was collected via email feedback service.
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Very good
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Patient
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NHS
Excellent
Excellent dentist
β Anonymous
Verified review (2263973)
Review left 10 months ago
This review was collected via email feedback service.
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Very good
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Patient
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NHS
Treated like a valued customer
From the moment that the receptionist answered my call to the moment I left the practice, I felt I was treated like a valued customer
β Anonymous
Verified review (2263925)
Review left 10 months ago
This review was collected via email feedback service.
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Very good
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Patient
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NHS
Excellent service
Excellent service, polite staff, made myself and my wife, who has dementia, feel relaxed and the dental work carried out was explained and carried out in a professional manner
β Leslie R
Verified review (2263823)
Review left 10 months ago
This review was collected via email feedback service.
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Very good
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Patient
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NHS
Review from Google
The premises both inside and outside requires some investment.
β Robert Walker
T303806
Review left 10 months ago
This review complies with Google's policies.
Always high standard
Always high standard, Iβve been coming to the practice for over 70 years
β Roger L
Verified review (2263654)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
Mr Elsey my dentist was very professional & sincere with my treatment, all completed without any discomfort resulting in a happy smile
β Vance Crawford
T303807
Review left 10 months ago
This review complies with Google's policies.
Very prompt
Very prompt and helpful
β Christine W
Verified review (2263243)
Review left 10 months ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private