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Pearl Smile Sandbach

23-25 Crewe Road, Sandbach, Cheshire, CW11 4NE

Excellent rating from 731 reviews

5 out of 5 stars

+ 507 reviews from Google 1238 total reviews

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Latest Reviews by Working Feedback

Pearl Smile Sandbach

5 out of 5 stars
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Very good, no problems apart from waiting room upstairs rather crowded.

— John P

Verified review (2438828) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Delighted with service and results

— Riy Price

T421901 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you, Riy. We’re thrilled you’re delighted with the service and results. We appreciate your feedback and look forward to helping you again.

Make the effort to put you at ease

5 out of 5 stars
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Staff are very courteous and make the effort to put you at ease. They listen to your concerns.

— Diane W

Verified review (2437785) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always on time

5 out of 5 stars
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Always on time and always ready to give you the opportunity to decide on the treatment required

— Derek W

Verified review (2437743) Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Appointment

5 out of 5 stars
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Very good

— Rachel H

Verified review (2437481) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very satisfactory

5 out of 5 stars
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As always, my visit to Rebecca at Pearl Smile was very satisfactory. She takes an interest in my rickety teeth and always assures me if I have problems between appointments to just phone the dental practice.

— Joyce N

Verified review (2437400) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Mr Elsey very thorough and informative. Procedure carried out well and with care.

— wayne fisher

T421044 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you, Wayne — we appreciate your kind words. We’re delighted Mr. Elsey provided thorough, informative care and that the procedure was carried out with attention and compassion. We’ll be sure to pass your praise along to him and the team. If you need anything further, please let us know.

Pearl Smile Sandbach

5 out of 5 stars
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Dental visit went as expected and hoped

— Thomas B

Verified review (2437189) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent dentist

5 out of 5 stars
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Excellent dentist and dental nurse.

— Ann C

Verified review (2436310) Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Carried out the filling quickly

5 out of 5 stars
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I was called in to fill a cancellation which suited me better. The dentist was very friendly and explained the procedure thoroughly. She carried out the filling quickly and efficiently to my complete satisfaction.

— John L

Verified review (2435855) Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Brilliant

5 out of 5 stars
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Brilliant service

— Anonymous

Verified review (2435508) Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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My dentist Tom is amazing, I’m a nervous patient, he’s so reassuring and puts me at ease. ⭐️

— Michelle B

T419192 Review left 4 weeks ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you, Michelle! We're so glad Dr. Tom could reassure you and make your visit comfortable. We appreciate your trust and look forward to caring for you at future appointments.

Very kind and put me at ease

5 out of 5 stars
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I’m not a very good patient as I am very nervous, but as always Rebecca was very kind and put me at ease from the moment I walked into her room. I have been seeing Rebecca since she started at Harbour Dental surgery and she has always been like this - do not change!

— Anonymous

Verified review (2432833) Review left 4 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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The building is starting to take shape after some modernising.
The care given was swift even tho ive only been give antibiotics to start with. Fingers crossed the infection subsides and no tooth removal is needed.

— Andy Ollier

T418003 Review left 1 month ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you for the 5-star review, Andy. We're glad you noticed the building improvements and that you felt our care was swift. We hope the antibiotics resolve the infection and that tooth removal won't be necessary; if you need further support please contact our team. Wishing you a speedy recovery.

Review from Google

5 out of 5 stars
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Thank you for your care and expertise today.
I am very grateful to my dentist and the receptionist team. Always a kind and professional service.

— Arabella

T417373 Review left 1 month ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you so much for your kind feedback, Arabella. We’re delighted to hear you had a positive experience and I will pass your praise on to the dentist and reception team. We appreciate your trust and look forward to providing the same professional, caring service at your future visits.

Fast, efficient

5 out of 5 stars
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Very fast, efficient and pain free treatment

— Andrew S

Verified review (2431346) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Appointment

5 out of 5 stars
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Check up

— Betina R

Verified review (2429620) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Excellent

5 out of 5 stars
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Excellent.
So pleased that the beautiful building is being restored.

— Anonymous

Verified review (2429151) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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I used to be nervous at going to the dentist, but I am at ease with Mr Hall, at peal smile ..

— Brian Kemp

T413447 Review left 1 month ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you, Brian, for the wonderful review. We're so glad Mr. Hall has helped you feel at ease and comfortable returning to the dentist. Creating a calm, positive experience is our priority and your kind words mean a lot. We look forward to caring for your smile at your next visit.

Highly recommend

5 out of 5 stars
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Really friendly staff and patient dentist, I’d highly recommend

— Anonymous

Verified review (2426730) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS