Pearl Smile Sandbach

Review from Google

Great staff and very well looked after. Recommend.

— Mike Auton

T299027 Review left 11 months ago
This review complies with Google's policies.

Review from Google

Very good and prompt service

— Steve Weaver

T299028 Review left 11 months ago
This review complies with Google's policies.

Considerate and courteous

Good patient care along with a considerate and courteous experience.

— Anonymous

Verified review (2252518) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? NHS

Lovely dentist

Very anxious about going to the dentist but as always Rebecca just puts you at ease - lovely dentist - would thoroughly recommend her.

— Marilyn S

Verified review (2252442) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? NHS

People you can have faith in

Professional and thorough with a high level of service. People you can have faith in.

— Anonymous

Verified review (2251961) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Kind and helpful dentist

Very kind and helpful dentist. Treatment very thorough.

— Anonymous

Verified review (2250325) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? NHS

Review from Google

Efficient and friendly

— Julian Bond

T298053 Review left 11 months ago
This review complies with Google's policies.

Efficient and courteous

Everything went fine from the efficient and courteous staff.

— David B

Verified review (2250190) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? NHS

Great dentist

I am afraid of the dentist but I am always reassured with my dentist, he's great. The staff are very polite and helpful.

— Carolyn J

Verified review (2249503) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Replacement filling

Replacement filling

— Anonymous

Verified review (2249325) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Very good service

Very good, Tom is great to talk to.

— Phyllis D

Verified review (2249127) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

This was my first visit and I was very impressed

This was my first visit and I was very impressed. I was seen on time and the dentist and her assistant who looked after me were brilliant. The level of treatment I received was very thorough.

— Peter T

Verified review (2249062) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? Private

The dentist and dental nurse were lovely.

The dentist and dental nurse were lovely.

— Anonymous

Verified review (2248010) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? NHS

Always helpful and willing

Always helpful and willing to make sure that appointments are suitable. Friendly staff and a hardworking, very helpful dentist.

— Anonymous

Verified review (2247982) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? Private

A dentist you can trust

I’ve had Rebecca as my Dentist for a few years now, she’s been absolutely amazing with me. I’m a nervous wreck at the dentist, all the work she has done for me has been great, really does make a huge difference when you have a dentist you can trust.

— Anonymous

Verified review (2247714) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Your recent appointment

First appointment of the day, was called in 20 minutes late!!!!

— Anonymous

Verified review (2247221) Review left 11 months ago
This review was collected via email feedback service.

Reply from Pearl Smile Sandbach

Thank you for your feedback, and I’m truly sorry to hear that your appointment started late—especially as it was the first of the day. That’s not the standard of service we aim to provide, and I completely understand how frustrating this must have been.

To help us look into this further and ensure it doesn’t happen again, could you please email [email protected] with a few details about your visit? I’d like to identify which dentist was running behind and address the issue directly.

We appreciate you bringing this to our attention.

Overall, how was your experience of our service? Good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? NHS

Very good

Very good service

— Barbara G

Verified review (2247004) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

A Good Service

The service was good, as were the dentist and the dental assistant.

— Vincent F

Verified review (2247003) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

A tooth extraction, for a 73 year old, Well done, Becky!

A tooth extraction, for a 73-year-old. The molar with a triple root is close to the upper jaw sinus.
I explained a level of trepidation to Dr Becky Tognerie during the earlier assessment, and we agreed to pre-treatment with Diazepam 2 hours prior to the extraction.
On the day, Becky was right on time and fully prepared. She triple anaesthetised the tooth, and then took some 5 minutes before achieving a complete extraction in one piece. A Caltostat precautionary dressing was inserted, and full instructions were provided for aftercare. Precautions to avoid singing and strong nose blowing were discussed.
The socket did not bleed in the first 5 minutes. Left surgery after 25 minutes, pretty much pain-free. Well done, Becky!
Patient at Harboir dental practice for 33 years

— Robert S

Verified review (2246677) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Was this treatment paid for privately, or on the NHS? NHS

Very pleased

Appointed was on time and dental check was professionally carried out.

— Alan M

Verified review (2246551) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS