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Pearl Smile Sandbach

23-25 Crewe Road, Sandbach, Cheshire, CW11 4NE

Excellent rating from 731 reviews

5 out of 5 stars

+ 507 reviews from Google 1238 total reviews

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Latest Reviews by Working Feedback

Urgent appoint for a suspected abscess

5 out of 5 stars
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Experiencing pain from a suspected abscess in my gum. As I was going on holiday soon, I needed it looked at. On ringing the dentist, they arranged for me to be seen at short notice, and I was seen within an hour of my initial phone call.

— Michael H

Verified review (2246496) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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A*** friendly staff. Very professional. Highly recommended.

— Yvonne Frost

T295127 Review left 11 months ago
This review complies with Google's policies.

Great

5 out of 5 stars
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EVERYTHING WAS GREAT, ALWAYS IS THOUGH

— Graham K

Verified review (2245833) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Very good

5 out of 5 stars
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Overall, very good. I get quite anxious when I go to the dentist, but everyone was very nice and Nicola Turner is very calming and very gentle. So very happy

— Gladys B

Verified review (2244934) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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So professional and reassuring when I needed a tooth removed urgently. Would not want to go anywhere else now. Thank you to everyone. Amazing practice.

— Julia slater

T294089 Review left 11 months ago
This review complies with Google's policies.

Friendly and efficient

5 out of 5 stars
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As usual, I was treated with friendliness, efficiency and gentleness. What more could I ask for?

— Anonymous

Verified review (2244835) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Friendly and professional

5 out of 5 stars
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Appointment was bang on time, very friendly and professional.

— Stephen C

Verified review (2244305) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

On time and efficient

5 out of 5 stars
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Very good service as usual. Seen on time and work carried out in a very efficient and friendly manner.

— Peter M

Verified review (2244231) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Had dental problem, was seen the same day, Manika is very thorough, made me feel comfortable, my treatment is a success. You can't beat that.

— David Jones

T293946 Review left 11 months ago
This review complies with Google's policies.

A wonderful dentist,I can highly recommend Pearl Smile

5 out of 5 stars
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Wonderful dentist and staff.
As someone who is terrified of the dentist, I can highly recommend Pearl Smile and especially Nichola. She really put me at ease and the standard of work is excellent.

— Erika H

Verified review (2243868) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Efficient and effective

5 out of 5 stars
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My appointment was very efficient and effective. It was on time and very professional

— Raymond C

Verified review (2243827) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Friendly and helpful

5 out of 5 stars
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The staff are all very friendly and helpful always

— Annette M

Verified review (2243366) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Really helpful staff

5 out of 5 stars
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It was easy to book an emergency appointment, and the work has been completed today. Really helpful staff.

— Anonymous

Verified review (2242519) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Your recent appointment

5 out of 5 stars
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Building needs painting and some love

— Anonymous

Verified review (2242486) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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First rate dentists. However, Pearl Smile's app has a serious security issue, as they had failed to copy over my email address correctly when they took over this dental practice. The app however assumes it has the correct email address and sends the final confirmation link to some random person. At the same time it doesn't even display the email address it is using, let alone give me the opportunity to correct it.

— John Vulcan

T293145 Review left 11 months ago
This review complies with Google's policies.

Pearl Smile Sandbach

5 out of 5 stars
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I was booked for check-up and all went well.

— June I

Verified review (2241642) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent service

5 out of 5 stars
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Excellent service from Rebecca. Very patient.

— Elaine P

Verified review (2240154) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Fabulous

5 out of 5 stars
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Dentist Nicki and nurse Selena are fab!

— Anonymous

Verified review (2240099) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Courteous and friendly

5 out of 5 stars
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Courteous and friendly staff, the dentist took time to explain the results of the check-up and offered advice on future care. Punctual as well.

— Anonymous

Verified review (2240094) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Friendly, helpful

5 out of 5 stars
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Friendly, helpful, professional service.

— Peter F

Verified review (2239702) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other
Was this treatment paid for privately, or on the NHS? Private