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Pearl Smile Sandbach

23-25 Crewe Road, Sandbach, Cheshire, CW11 4NE

Excellent rating from 731 reviews

5 out of 5 stars

+ 507 reviews from Google 1238 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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I am a very nervous patient and they are so respectful of this.
Nyasha Lisa Moyosvi and assistant were so warming and friendly which helps you to relax and they do an amazing job
Thank you and Nyasha have a lovely holiday

β€” Helen Duffy

T288422 Review left 1 year ago
This review complies with Google's policies.

Recent appointment

5 out of 5 stars
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All good.

β€” Martin C

Verified review (2231593) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Emergency appointment

5 out of 5 stars
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I came for an emergency appointment with a tooth infection and I was made to feel very welcome. I couldn't fault the service. Very professional. I am confident my course of treatment is appropriate.

β€” Anonymous

Verified review (2230625) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Appointment

5 out of 5 stars
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The the only problem was when I received information from you saying would we be coming on the day. I’ve never heard of the company and the first time I considered thinking it was a scam. It would’ve been much better if you had said it was no different to the original name. Due course your people were very good and told me what was going on.

β€” Anonymous

Verified review (2230547) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Very helpful

5 out of 5 stars
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All the staff were very helpful and professional

β€” Anonymous

Verified review (2230535) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

4 out of 5 stars
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Fine

β€” Colette Cook

T287368 Review left 1 year ago
This review complies with Google's policies.

Staff very friendly

5 out of 5 stars
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Very relaxed appointment. Everything discussed in detail. Staff very friendly.

β€” Anonymous

Verified review (2229683) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Very considerate

5 out of 5 stars
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I am a very nervous patient and Mr Hales is very considerate of that.

β€” Betina R

Verified review (2229498) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Friendly

5 out of 5 stars
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Friendly staff

β€” Anonymous

Verified review (2228821) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Very professional service

5 out of 5 stars
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Very pleased with Shalini, a very professional service, trust her 100%

β€” Michael J

Verified review (2227990) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Check up

4 out of 5 stars
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Appointment for a check up was on time with Mr Hales. Staff were welcoming and professional.

β€” Shiron D

Verified review (2227708) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Honest, encouraging and supportive

5 out of 5 stars
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Ms Togneri is excellent. Honest, encouraging and supportive.
Reception staff are pleasant, helpful and friendly.

β€” Anonymous

Verified review (2227227) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Excellent service

5 out of 5 stars
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Excellent treatment and service all round!

β€” Christopher I

Verified review (2227104) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

The hygienist was very careful

5 out of 5 stars
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Dentist was very thorough and the hygienist was very careful and ensured that all plaque was removed.

β€” Anonymous

Verified review (2226802) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Great service

5 out of 5 stars
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Needed emergency treatment and the dental practice arranged for me to see my regular dentist the same morning. Great service and much appreciated!

β€” Alan B

Verified review (2226542) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Good service

4 out of 5 stars
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Good customer service and and advice, only concern was punctuality but it was only a few minutes late so no big deal, all round good service

β€” Anonymous

Verified review (2226523) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
Was this service paid for privately, or on the NHS? N/A

Review from Google

5 out of 5 stars
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Lovely friendly and professional staff
Explained everything fully and made me feel at ease

β€” Victoria Walton

T284305 Review left 1 year ago
This review complies with Google's policies.

Helpful and professional

5 out of 5 stars
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Staff are very helpful and professional. The only thing which made it less than perfect was the fact that we needed to climb the stairs. This is a difficulty as I quite like the use they have made of the old house, and it is quite convenient, so on balance, until I can't manage, leave it alone.

β€” Andrew T

Verified review (2226154) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Outstanding

5 out of 5 stars
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General checkup, I have been going to the practice for a number of years now and they have always been outstanding in every aspect. The staff are lovely, happy to help and considerate. Everyone is more than happy to help and answer any questions you have. Would highly recommend!!

β€” Anonymous

Verified review (2225703) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? N/A

Review from Google

5 out of 5 stars
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The practice team are brilliant right through the visit from reception to surgery , I could not be more impressed πŸ‘πŸ‘

β€” Steve Walker

T283899 Review left 1 year ago
This review complies with Google's policies.