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Pearl Smile Sandbach

23-25 Crewe Road, Sandbach, Cheshire, CW11 4NE

Excellent rating from 731 reviews

5 out of 5 stars

+ 507 reviews from Google 1238 total reviews

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Latest Reviews by Working Feedback

Everyone is very professional

5 out of 5 stars
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I am always happy with Pearl Smile. Everyone is very professional and I always feel at ease.

— Joyce H

Verified review (2207180) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Absolutely amazing first class treatment for a tooth extraction. I was made to feel at total ease from word go. A massive thank you to MissTurner and her assistant.

— Kate Tavernor

T273791 Review left 1 year ago
This review complies with Google's policies.

The practice is well run

5 out of 5 stars
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The staff are very helpful and polite, the practice is well run.

— Anonymous

Verified review (2206480) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Sharon Radcliffe

T273468 Review left 1 year ago
This review complies with Google's policies.

Great service

5 out of 5 stars
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Great service, thank you

— Anonymous

Verified review (2205511) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Thorough and put me at ease

5 out of 5 stars
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The Dentist I saw Manika Sheraz, was lovely, very thorough and put me at ease. She gave me tips on flossing my teeth.

— Anonymous

Verified review (2205459) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Brilliant

5 out of 5 stars
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As always Mr Hales was brilliant

— Anonymous

Verified review (2203985) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Pearl Smile Sandbach

5 out of 5 stars
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Always cheerful and happy staff

— Annette M

Verified review (2203584) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Lovely dentist

5 out of 5 stars
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As I’m generally nervous of dentist visits due to bad experiences long ago, I expected similar BUT totally different. We had a pleasant chat which dissipated the nerves. Both the dentist, Shalini Bhagat, and the nurse were lovely and very professional. So thank you very much.

— Hilary B

Verified review (2203236) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Appointment

4 out of 5 stars
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I was seen on time - however I would have preferred for all the treatment to have been done today in 1 visit rather than having to come back for a further appt in nearly a months time

— Anonymous

Verified review (2203057) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Pearl Smile Sandbach

Thank you for your feedback. While we understand the concern, extending all examination appointments on the chance that treatment might be needed wouldn’t be practical. It would lead to a lot of unused time, which could significantly increase wait times for everyone.
Overall, how was your experience of our service? Good
Was this service paid for privately, or on the NHS? NHS

Appointment

4 out of 5 stars
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Been on my dental plan for 2 years now, has been a year since my last visit so I know there may be work that needed doing to my teeth, which is obviously my fault. Seen by the dentist this morning, he did an exam of my teeth, told I need a filling, was in for 8 minutes then had to book in for the work to be done. Went to reception to book my next appointment and shocked at the prices, £75 for the exam, I was in for 8 minutes, then £465 for a filling. Pricing seems extortionate if I’m honest. I know everything is expensive nowadays but I was shocked today at what I was charged.

— Anonymous

Verified review (2202856) Review left 1 year ago
This review was collected via email feedback service.

Reply from Pearl Smile Sandbach

Thank you for your review. Could I ask you to email me directly at [email protected] as there should be no cost at the practice for your exam and I would like to look into this for you.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Very good

5 out of 5 stars
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Excellent service and very relaxed atmosphere and dentist and team member were very good and made my visit pleasant

— Adrian H

Verified review (2202319) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Great staff

5 out of 5 stars
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The usual check up, great staff, friendly atmosphere

— Anonymous

Verified review (2202135) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Great service very happy
Always feel well looked after

— philip shaw

T271572 Review left 1 year ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you, Philip, for the 5-star review. We're thrilled you're very happy and always feel well looked after. We appreciate your trust and look forward to continuing to provide great service.

Dealt with efficiently

5 out of 5 stars
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All friendly and efficient staff members. Dealt with efficiently and no waiting time.

— Janet S

Verified review (2199614) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

I was treated politely

5 out of 5 stars
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From the reception and all the dental staff I was treated politely and professionally.

— Neil P

Verified review (2199234) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Very efficient, personable and effective with an on time appointment

— Ray Clare

T268495 Review left 1 year ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you, Ray. We're glad you found our team efficient, personable, and punctual. We appreciate you taking the time to share your experience and look forward to helping you again when needed.

Excellent treatment

5 out of 5 stars
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Saw Monika. Lovely young lady. Excellent treatment, really nice manner

— Steven J

Verified review (2198834) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Very warm welcome. Assured that my problem was easily fixed and it was. Good outcome and yes nearly Pearl smile !

— Mariea Wilford

T268363 Review left 1 year ago
This review complies with Google's policies.

Good service

5 out of 5 stars
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Good service from all staff.

— Anonymous

Verified review (2198010) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private