Verified review (2197632)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Really pleased with this dental practice I’ve been with them a few years now. And they have looked after me & my family I couldn’t recommend them enough . , Today I went in with extreme dental pain and Rebecca removed the tooth she didn’t just fob me off with antibiotics , It’s what I wanted & it’s what she did thanks Rebecca.
Dr abid has always taken care of me & my children’s dental needs he’s absolutely amazing with the kids, specially my daughter who is special needs thank you,
It’s just a really nice dentist so if you’re looking for one I highly recommend
— Kelly Dunne
T268078
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Very professional 👏
— Stuart Colloff
T267809
Review left 1 year ago
This review complies with Google's policies.
Appointment
Very satisfied
— Alexander Y
Verified review (2196338)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Makes you feel relaxed
Very friendly gentleman on reception. Amar was very good too and makes you feel relaxed and answered my questions and suggested things to help.
— Anne S
Verified review (2195999)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Efficient
Very quick and efficient
— Anonymous
Verified review (2195920)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Awesome practice, efficient friendly and highly professional dentists. Can't fault their service.
— Keith Fishburn
T267431
Review left 1 year ago
This review complies with Google's policies.
Excellent service
I was given an emergency appointment for an abscess by Kerry and was treated by Amar. I was so grateful to be seen so quickly. Excellent service as always. Thank you
— Kim S
Verified review (2195752)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Appointment
The access to this practice for a wheelchair user is not good at all. Getting through the front door was ridiculously difficult. This is a place quite obviously not user friendly for wheelchair users.
— Jane T
Verified review (2195449)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Pearl Smile Sandbach
Thank you for taking the time to share your experience. We're truly sorry to hear that you found access to the practice difficult, and we understand how frustrating that must have been.
While our team is always happy to assist, the reception area can be quite busy at times, so staff may not always be immediately aware when someone needs help. We encourage anyone needing assistance to let a team member know—we’re more than willing to help.
We genuinely value your feedback, and we'll continue to look at ways we can improve accessibility for all our patients. If you’d like to discuss this further, please don’t hesitate to contact us directly.
Overall, how was your experience of our service?
Good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Quick & efficient hygiene appointment today👍😁
— Pete Keena
T267113
Review left 1 year ago
This review complies with Google's policies.
Highly recommend
A very friendly and likable team from the receptionist to the dentist and the nurse. Even though my tooth was being "stubborn", I felt safe at all times and would highly recommend this practice - thank you!!!
— Christine W
Verified review (2194572)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Excellent practice, I used to hate going to the dentist as I previously had a very very rough time at my local holmes chapel practice (Butcher of London Rd., Switched several years back and have no regrets, you simply get great service all round, you dont feel like a number just to squeeze you through for cash. treat you with respect , cant say thankyou enough for bringing my teeth back in shape. Something the buthcer never tried or cared to do.
— Barry Mckeown
T266811
Review left 1 year ago
This review complies with Google's policies.
Excellent care
I’m a regular patient and have always received excellent care.
— Anonymous
Verified review (2194286)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
I was seen on time
As always, very professional. I was seen on time for my check up and further treatment arranged.
— Gail D
Verified review (2194052)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Friendly and helpful
As usual all the staff are friendly and helpful. Rebecca is lovely and puts you at ease.
— Victoria D
Verified review (2193994)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Excellent
They have always been excellent
— Rohit T
Verified review (2193643)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Very good experience
Very good experience and staff are very professional
— Caroline T
Verified review (2193424)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
N/A
Efficient as always
Excellent service. Efficient as always with polite staff
— Michael P
Verified review (2193360)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Great service
Great service, appointment was quick, efficient and professional.
— Anonymous
Verified review (2192316)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Appointment
£80 for 30 minutes of agony with the hygienist. She was very patient, however, and the dental nurse was very kind when I got upset.
— Anonymous
Verified review (2192253)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Pearl Smile Sandbach
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience was uncomfortable, and we understand how distressing that can be. We're glad to know our hygienist and dental nurse were able to support you with patience and kindness during your visit. Your comments will help us continue to improve the care we provide, and we’d be happy to speak with you directly if you’d like to share more about your experience. Please don’t hesitate to get in touch.
Overall, how was your experience of our service?
Neither good nor poor
Was this service paid for privately, or on the NHS?
Private
