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Pearl Smile Sandbach

23-25 Crewe Road, Sandbach, Cheshire, CW11 4NE

Excellent rating from 731 reviews

5 out of 5 stars

+ 507 reviews from Google 1238 total reviews

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Latest Reviews by Working Feedback

Review from Google

4 out of 5 stars
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All ok but prices ,for NHS treatment seem excessive.

— Ron Pickstock

T412228 Review left 1 month ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you for your feedback. I'm sorry you found the NHS treatment prices excessive. NHS charges are set by the NHS and we follow the national charge bands, though some treatments may involve additional private options or materials that increase the cost. We can provide a full breakdown, check whether you qualify for any exemptions, or discuss payment options; please contact our reception or speak to the practice manager and we'll review the charges with you.

Appointment

4 out of 5 stars
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No problem with your service, except perhaps the colleague I saw was late arriving and this is not the first time in my experience.

— Anonymous

Verified review (2425961) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent service

5 out of 5 stars
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Excellent service from Tom and everyone else involved.

— Kenneth B

Verified review (2425461) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Very impressed

5 out of 5 stars
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I was very impressed with the treatment I received over the two days

— Pauline E

Verified review (2425412) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Excellent service

5 out of 5 stars
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Excellent service from friendly and professional staff

— Graham G

Verified review (2425349) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Excellent care

5 out of 5 stars
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Excellent care from all at Pear Smile.... definitely makes a visit to the dentist a more pleasurable experience !!

— Wendy F

Verified review (2424703) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Anonymous

T411131 Review left 1 month ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you for the 5-star rating! We appreciate your support and are glad you had a great experience. We look forward to serving you again soon.

Excellent dentist

5 out of 5 stars
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Excellent dentist who has been treating me for years

— Kirstie F

Verified review (2424272) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Fast & painless

5 out of 5 stars
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Brilliant, I’m currently pregnant and have a huge phobia of the dentist anyway, however I was reassured when having an extraction and filling and it was super fast & painless

— Anonymous

Verified review (2424024) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Very courteous, considerate

5 out of 5 stars
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Had filling removed and replaced this morning, Abid is very courteous, considerate, takes his time and explains what he’s doing, makes you feel comfortable. I don’t have any issues going to the dentist but lots of people do and I’m sure he would put them at ease. He’s also very nice and funny! His new dental nurse was lovely too and I didn’t get her name, sorry! They both answered any questions I had.

— Anonymous

Verified review (2423799) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Extremely satisfied

5 out of 5 stars
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Emergency appointment. Very well taken care of. Extremely satisfied.

— Margaret K

Verified review (2423258) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? N/A

Caring with every appointment

5 out of 5 stars
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My appointment was with Amar Jethi. Amar was kind, caring, professional and understanding of my medical condition. He has always been caring with every appointment I have had with him. Thank you.

— Robert B

Verified review (2422969) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Invisalign

4 out of 5 stars
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Polite and professional care. Talk me through all options for Invisalign

— Anonymous

Verified review (2422833) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
Was this service paid for privately, or on the NHS? NHS

Pearl Smile Sandbach

5 out of 5 stars
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Seen on time, professional staff.

— Anonymous

Verified review (2422160) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Lovely front staff.
Tom and his assistant were fabulous. Informative and reassuring all through the appointment.

— Colin White

T409934 Review left 1 month ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Thank you, Colin — we’re so glad you had a positive experience. Tom, his assistant, and our front staff will be thrilled to hear your kind words. We appreciate you taking the time to share this and look forward to seeing you again.

Hygienist appointment

5 out of 5 stars
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Great hygienist appointment today.

— Anonymous

Verified review (2422004) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

All good

5 out of 5 stars
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Staff very polite. Service all good

— Anonymous

Verified review (2421231) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Emergency appointment

5 out of 5 stars
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Excellent service. I needed an emergency appointment and within 15 mins of calling I was sitting in the dentist’s chair. And I have a follow up appointment in 2 days’ time.
Thank you.

— Anonymous

Verified review (2420848) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

My recent appointment

5 out of 5 stars
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Good service, pleasant staff.

— Anonymous

Verified review (2419001) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Talked through procedure

5 out of 5 stars
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Discussion on broken tooth. Talked through procedure of having a crown.

— Anonymous

Verified review (2418544) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS