Pearl Smile Sandbach

Calm and friendly

Miss Togneri is very pleasant and has a calm and friendly manner.

— Anonymous

Verified review (2171110) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

The best practice I’ve ever used

Brilliant service every time.
Nothing is too much trouble
The best practice I’ve ever used.

— Simon B

Verified review (2170507) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? NHS

Appointment

Free consultation and first visit

— Anonymous

Verified review (2170074) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Was this treatment paid for privately, or on the NHS? N/A

Pearl Smile Sandbach

Satisfactory work

— Anonymous

Verified review (2170018) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Was this service paid for privately, or on the NHS? NHS

I was put at ease

I was put at ease by the team as I had challenging and lengthy treatment.

— Richard B

Verified review (2169949) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? Private

Review from Google

Great service and work

— Jason “Mugz” Mulliner

T253439 Review left 1 year ago
This review complies with Google's policies.

Saw me on time

Both the dentist and hygienist saw me on time and were pleasant and helpful

— Anonymous

Verified review (2169476) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? Private

Excellent service

Excellent service as always well done.

— Jayne C

Verified review (2168849) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? Private

Excellent service

The appointment was very quick and very professional, excellent service, would definitely recommend

— John C

Verified review (2168779) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Professional and helpful

Very professional and helpful, really lovely lady

— Stuart C

Verified review (2168033) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Excellent

Very professional, very friendly, excellent in every way.

— Jeremy P

Verified review (2166716) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Extraction

Rebecca was lovely when she had to perform an extraction today. She worked gently and steadily and helped to reassure me throughout the procedure.

— Valerie J

Verified review (2166327) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? Private

Review from Google

Prompt timing for appointment with professional and pleasant service.

— David Wilshaw

T252065 Review left 1 year ago
This review complies with Google's policies.

Check up

It would be better to have more time on a check-up, and more time on the examination, They only give a brief look that only takes two minutes and for the price now would like a proper examination as we used to get but not anymore unfortunately

— Anonymous

Verified review (2166252) Review left 1 year ago
This review was collected via email feedback service.

Reply from Pearl Smile Sandbach

Thank you for sharing your feedback. We understand how important it is to feel fully supported during your check-up and examination. We sincerely apologize if you felt that the time allotted was insufficient. We are always striving to improve our services and will take your comments into consideration to ensure we are meeting the expectations of our patients. Your health and comfort are our top priority, and we appreciate your input as it helps us continue to improve.

Thank you again for reaching out, and we hope to provide a more satisfactory experience for you in the future.

Overall, how was your experience of our service? Good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? Private

Empathetic staff

Helpful and empathetic staff.

— Anonymous

Verified review (2166140) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Excellent dental care

Very thorough advice and treatment, overall excellent dental care

— Ian B

Verified review (2165949) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Extremely friendly

As usual my appointment was on time and all members of staff were extremely friendly.

— Mark W

Verified review (2165485) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? NHS

Review from Google

Very friendly, makes you feel at ease, keeps you informed of the treatment you’re receiving. All round excellent service

— Gary Wood

T251731 Review left 1 year ago
This review complies with Google's policies.

Lovely staff

The 2 ladies I have are really really lovely, they can't do any more what they do. I feel really lucky to be a patient there, super service

— Anonymous

Verified review (2164478) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Appointment

Excellent service

— Anonymous

Verified review (2164190) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private