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Pearl Smile Sandbach

23-25 Crewe Road, Sandbach, Cheshire, CW11 4NE

Excellent rating from 732 reviews

5 out of 5 stars

+ 507 reviews from Google 1239 total reviews

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Latest Reviews by Working Feedback

Calm and friendly

5 out of 5 stars
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Miss Togneri is very pleasant and has a calm and friendly manner.

— Anonymous

Verified review (2171110) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

The best practice I’ve ever used

5 out of 5 stars
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Brilliant service every time.
Nothing is too much trouble
The best practice I’ve ever used.

— Simon B

Verified review (2170507) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Appointment

5 out of 5 stars
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Free consultation and first visit

— Anonymous

Verified review (2170074) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional
Was this treatment paid for privately, or on the NHS? N/A

Pearl Smile Sandbach

4 out of 5 stars
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Satisfactory work

— Anonymous

Verified review (2170018) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
Was this service paid for privately, or on the NHS? NHS

I was put at ease

5 out of 5 stars
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I was put at ease by the team as I had challenging and lengthy treatment.

— Richard B

Verified review (2169949) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Great service and work

— Jason “Mugz” Mulliner

T253439 Review left 1 year ago
This review complies with Google's policies.

Saw me on time

5 out of 5 stars
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Both the dentist and hygienist saw me on time and were pleasant and helpful

— Anonymous

Verified review (2169476) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent service

5 out of 5 stars
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Excellent service as always well done.

— Jayne C

Verified review (2168849) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent service

5 out of 5 stars
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The appointment was very quick and very professional, excellent service, would definitely recommend

— John C

Verified review (2168779) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Professional and helpful

5 out of 5 stars
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Very professional and helpful, really lovely lady

— Stuart C

Verified review (2168033) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Excellent

5 out of 5 stars
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Very professional, very friendly, excellent in every way.

— Jeremy P

Verified review (2166716) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Extraction

5 out of 5 stars
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Rebecca was lovely when she had to perform an extraction today. She worked gently and steadily and helped to reassure me throughout the procedure.

— Valerie J

Verified review (2166327) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Prompt timing for appointment with professional and pleasant service.

— David Wilshaw

T252065 Review left 1 year ago
This review complies with Google's policies.

Check up

3 out of 5 stars
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It would be better to have more time on a check-up, and more time on the examination, They only give a brief look that only takes two minutes and for the price now would like a proper examination as we used to get but not anymore unfortunately

— Anonymous

Verified review (2166252) Review left 1 year ago
This review was collected via email feedback service.

Reply from Pearl Smile Sandbach

Thank you for sharing your feedback. We understand how important it is to feel fully supported during your check-up and examination. We sincerely apologize if you felt that the time allotted was insufficient. We are always striving to improve our services and will take your comments into consideration to ensure we are meeting the expectations of our patients. Your health and comfort are our top priority, and we appreciate your input as it helps us continue to improve.

Thank you again for reaching out, and we hope to provide a more satisfactory experience for you in the future.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Empathetic staff

5 out of 5 stars
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Helpful and empathetic staff.

— Anonymous

Verified review (2166140) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Excellent dental care

5 out of 5 stars
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Very thorough advice and treatment, overall excellent dental care

— Ian B

Verified review (2165949) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Extremely friendly

5 out of 5 stars
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As usual my appointment was on time and all members of staff were extremely friendly.

— Mark W

Verified review (2165485) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Very friendly, makes you feel at ease, keeps you informed of the treatment you’re receiving. All round excellent service

— Gary Wood

T251731 Review left 1 year ago
This review complies with Google's policies.

Lovely staff

5 out of 5 stars
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The 2 ladies I have are really really lovely, they can't do any more what they do. I feel really lucky to be a patient there, super service

— Anonymous

Verified review (2164478) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Appointment

5 out of 5 stars
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Excellent service

— Anonymous

Verified review (2164190) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private