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Pearl Smile Sandbach

23-25 Crewe Road, Sandbach, Cheshire, CW11 4NE

Excellent rating from 733 reviews

5 out of 5 stars

+ 509 reviews from Google 1242 total reviews

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Latest Reviews by Working Feedback

Treatment and care, perfect

5 out of 5 stars
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A very positive experience, I needed an emergency appointment for a painful teeth. The process of contacting the surgery was easy, the phone back system worked well and the subsequent appointment confirmation was perfect.
Treatment and care, perfect

— Anonymous

Verified review (2405336) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Kind and caring

5 out of 5 stars
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Amal is more than a replacement to Mr Harbour. Kind and caring. Never thought I would settle with another so easily. Hopefully he will see my days out

— Gail T

Verified review (2404985) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Brilliant

5 out of 5 stars
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I had a medical emergency and was seen that very same day which is brilliant

— Cathryn T

Verified review (2404694) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Friendly and efficient

5 out of 5 stars
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Appointment was on time and Rebecca was friendly and efficient

— Anonymous

Verified review (2403920) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

My recent appointment

4 out of 5 stars
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Very pleasant, very approachable.

— Lisa H

Verified review (2403466) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Seen on time

5 out of 5 stars
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Seen on time and appointment very quick

— Anonymous

Verified review (2403143) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Appointment

5 out of 5 stars
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Professionals excellent, environment not so good as the building is undergoing refurbishment.

— Anonymous

Verified review (2402393) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

A temporary filling

4 out of 5 stars
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It was a straightforward appointment to put in a temporary filling. He was quick and helpful.

— Anonymous

Verified review (2402186) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
Was this service paid for privately, or on the NHS? NHS

Very impressed

5 out of 5 stars
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I am very impressed with my dentist. I just had a crown fitted and the whole process went very well.

— Anonymous

Verified review (2402082) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Very friendly, efficient

5 out of 5 stars
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Appointment on time, very friendly, efficient staff

— Anonymous

Verified review (2401472) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Pearl Smile Sandbach

5 out of 5 stars
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Very polite & helpful

— Anonymous

Verified review (2401207) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Check up and hygienist

5 out of 5 stars
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A prompt appointment for dental check up and hygienist.
Delighted to see a makeover in progress.

— Susan D

Verified review (2400789) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Very professional

5 out of 5 stars
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Excellent service. Very professional working ethic by Rebecca.

— Elaine P

Verified review (2399194) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Make me feel comfortable

5 out of 5 stars
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Always friendly and make me feel comfortable

— Emma T

Verified review (2398990) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Lovely staff

5 out of 5 stars
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Lovely staff, I felt quite relaxed but my heart was going ten to a dozen as I suffer from anxiety

— Anonymous

Verified review (2398936) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Dentist and hygienist

5 out of 5 stars
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Visit to dentist and hygienist. On the day the hygienist appointment was moved to follow on closely from the dentist at her suggestion, which improved things for me.

— Anonymous

Verified review (2398841) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent service

5 out of 5 stars
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Excellent service and excellent quality, thanks

— Anonymous

Verified review (2398721) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? N/A

Appointment

3 out of 5 stars
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I was in for fillings on a long appointment, ended up with one being done, then ground not level with the next tooth, the other just ground smooth, which was okay, took about 6-7 minutes. They missed a tooth they could have done on my bottom row that now needs doing on another visit. I shouldn’t have to be the l one to be telling them what I need. This all at a cost of £75 total rip off.

— Anonymous

Verified review (2397037) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very poor
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Good experience

5 out of 5 stars
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For a nervous person, it was an extremely good experience.

— Anonymous

Verified review (2396219) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Lovely dentist

5 out of 5 stars
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Lovely dentist. Khadijah is always pleasant and friendly and explains everything she is doing. I have been going there now for almost 3 years and have not needed any treatment yet but would feel comfortable should the need arise

— Anonymous

Verified review (2395674) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS