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Pearl Smile Sandbach

23-25 Crewe Road, Sandbach, Cheshire, CW11 4NE

Excellent rating from 733 reviews

5 out of 5 stars

+ 509 reviews from Google 1242 total reviews

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Latest Reviews by Working Feedback

Very calm and reassuring

5 out of 5 stars
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Dentist very calm and reassuring. Receptionist on the phone was lovely.

— Anonymous

Verified review (2395474) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Excellent recent appointment as always

5 out of 5 stars
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Excellent service as always from a great team.

— David O

Verified review (2395386) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Appointment

5 out of 5 stars
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No issues with my visit

— Anonymous

Verified review (2394258) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Efficient, helpful

5 out of 5 stars
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Appointment on time, very efficient, helpful dentist and assistant, answered all my questions and put my mind at ease. Very professional, lovely manner.

— Anonymous

Verified review (2393905) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Appointment

5 out of 5 stars
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Fast appointment to re fit my old loose crown.

— Michael E

Verified review (2391992) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Made to feel calm and comfortable

5 out of 5 stars
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Trusted dentist and service, always a good experience. No other dental practice I would want to go to. With a mild phobia of the dentist always made to feel calm and comfortable

— Anonymous

Verified review (2391663) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Wonderful

5 out of 5 stars
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Lovely staff, always pleasant, and Rebecca is wonderful

— Phil G

Verified review (2391565) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

I've been very satisfied

5 out of 5 stars
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I am partway through a procedure to have implants fitted, but so far I've been very satisfied with the treatment I've received. A lengthy appointment recently to remove two teeth and place the implants went very well, and time passed quickly. The atmosphere during surgery was business-like but relaxed, and it helped me to stay calm. I felt no discomfort or pain at all, and was treated with care and respect.

— Anonymous

Verified review (2389619) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Elizabeth Jennings

T385933 Review left 3 months ago
This review complies with Google's policies.

Reply from Pearl Smile Sandbach

Elizabeth, thank you so much for the 5-star rating and for taking the time to share your feedback. We’re thrilled you had a great experience and truly appreciate your support. If there’s anything we can do for you in the future, please contact us anytime.

I feel very well looked after

5 out of 5 stars
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Great care from all staff. As a very nervous patient I feel very well looked after and it’s enabled me to have better dental health. I have been a patient at this practice for over 10 years. Thank you

— Anonymous

Verified review (2388996) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent staff

5 out of 5 stars
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Excellent staff, very professional and friendly

— Anonymous

Verified review (2388879) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Efficient and helpful

5 out of 5 stars
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Very efficient and helpful service

— Andrew S

Verified review (2388800) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Excellent service

5 out of 5 stars
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The service provided was excellent. Not sure that it could have been better.

— Gordon R

Verified review (2388319) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Very professional

5 out of 5 stars
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Very professional service and treatment

— John C

Verified review (2388088) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Friendly and polite

5 out of 5 stars
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Receptionists very efficient and friendly.
Appointment was on time and dentist was as usual friendly and polite, making me feel at ease.

— Anonymous

Verified review (2387148) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Made me feel at ease

5 out of 5 stars
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Receptionists very efficient and friendly. Called into the dentist on time. Dentist was friendly and polite. Made me feel at ease.

— Anonymous

Verified review (2387139) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Good service

5 out of 5 stars
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As always, appointment on time, good service by friendly people.

— Anna H

Verified review (2387065) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Good

5 out of 5 stars
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All good. Very thorough, clear advice, on time. Will be better when the decorating is completed - but did not effect my visit.

— Anonymous

Verified review (2386605) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

My dentist is amazing

5 out of 5 stars
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Great service, my dentist is amazing, nothing too much trouble

— Jane W

Verified review (2386130) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Pearl Smile Sandbach

5 out of 5 stars
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Perfection

— Cathryn T

Verified review (2386026) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private