Excellent practice, with really great staffing all round. Ben is a brilliant dentist.
— Henry Bird
T262490
Review left 1 year ago
This review complies with Google's policies.
Reply from Charles Landau Dentistry
Hi Henry,
Thank you for your fantastic comments
Kind regards
Team CLD
Review from Google
Very impressed with my newly cleaned teeth! Thank you Ben for a very professional and friendly service. Up to date equipment, pleasant waiting area and excellent dentists.
— saroj nelson
T262340
Review left 1 year ago
This review complies with Google's policies.
Reply from Charles Landau Dentistry
Dear Saroj,
Thank you for this lovely review.
We are delighted you were happy and very impressed with your clean and treatment and with our professional and friendly team.
We will share your positive comments with the whole team.
Kind regards
Team CLD
Review from Google
I have been going to the surgery for decades now. They always deliver a fast, friendly and knowlegeable service. I would recommend them without hesitation.
— Quinton Smith
T262187
Review left 1 year ago
This review complies with Google's policies.
Reply from Charles Landau Dentistry
Hi Quinton,
Thanks so much for taking the time to leave a review and thanks for your loyal custom.
Kindest regards
Team CLD
Charles Landau Dentistry
The dentist was very pleasant and took time to give me some tips on how to improve my daily brushing routine.
— Gillian R
Verified review (2185184)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Charles Landau Dentistry
Dear Gillian,
Thank you so much for this positive feedback.
Kind regards
Team CLD
Overall, how was your experience of Charles Landau Dentistry?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Review from Google
I have been a client to Charles Landau Dentistry for nearly 12 years.
Dr Ben is professional, courteous, extremely knowledgeable, friendly, and the staff are amazing.
“Their customer service is second to none.”
— Vlan
T262057
Review left 1 year ago
This review complies with Google's policies.
Reply from Charles Landau Dentistry
Dear Via,
Thank you so much for such lovely comments and thank you for your loyalty, we are very happy that your experience with us has been so positive.
We will share this with Ben and the whole team.
Kind regards
Team CLD
Review from Google
Outstanding Dental Care from Ellie McKeagney!
I can’t recommend Ellie McKeagney highly enough. She’s professional, gentle, and genuinely cares about her patients. From start to finish, she made me feel completely at ease and explained everything clearly before and during my treatment. Ellie’s friendly approach and attention to detail really stood out — I left feeling confident and well looked after. The clinic itself is spotless and well-organised, and the whole team is welcoming and kind. If you’re looking for a dentist who truly puts you at ease and delivers excellent results, Ellie McKeagney is the one to see!
— Anonymous
T262058
Review left 1 year ago
This review complies with Google's policies.
Reply from Charles Landau Dentistry
Dear M,
Thank you for your 4 star review, we are delighted you are happy with your dentist and team.
We are sorry your treatment was not as fast as you would of liked.
We would like to learn from this, so if you would like to call or email me to elaborate, we would appreciate it.
Many thanks and kind regards
Karen
Practice manager
Review from Google
I received a special hygienist treatment by Ms. Minnie Diamond, hygienist/therapist at the "Charles Landau Dentistry" dental practice, and her assistant in line with the recommendations sent on 28/May/2025 to Dr. Ben Lauffer, principal dentist at such practice, by Dr. Richard S. Kahan, specialist endodontist / director at the "Academy of Advanced Endodontics", following my endodontic therapy sessions with the latter of 1/May/2025 and 20/May/2025. My experience was very satisfactory.
— Constantine Haberis
T262059
Review left 1 year ago
This review complies with Google's policies.
Reply from Charles Landau Dentistry
Thank you for the 5 stars Costantine
Review from Google
I have been coming to Charles Landau for over ten years and they always take brilliant care of me and my teeth. The team are all so kind helpful and knowledgeable and even though the dentist isn't really a place you want to go they always make the experience so much more pleasant!
— Caroline Doherty
T261400
Review left 1 year ago
This review complies with Google's policies.
Reply from Charles Landau Dentistry
Dear Caroline,
Many thanks for these lovely words.
We are delighted you have been and are still happy with the service we provide and appreciate and value your custom.
Kindest regards
Team CLD
Excellent service
Excellent and prompt service as usual. No complaints.
— John G
Verified review (2182587)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Charles Landau Dentistry
Dear John,
Thank you for these positive comments and thank you for all your years of custom.
Kindest regards
Team CLD
Overall, how was your experience of Charles Landau Dentistry?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
My experience
Cailen was amazing unlike the previous dentist I had (Rachel). He is very knowledgeable and assuring. Did a root canal which was zero pain. I was very nervous due to bad experiences I had with dentist, Cailen is passionate about his job and cares about saving the tooth.
— Ilkay Y
Verified review (2180626)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Charles Landau Dentistry
Dear Ilkay,
Thank you so much for these lovely comments we will share will share them with Cailen and the team.
Kind regards
Team CLD
Overall, how was your experience of Charles Landau Dentistry?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Very good service
Very professional and very good service
— Anonymous
Verified review (2180623)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Charles Landau Dentistry
Thank you for these positive comments.
Kind regards
Team CLD
Overall, how was your experience of Charles Landau Dentistry?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Review from Google
This person left a star rating but no comment.
— Sy Whata
T260111
Review left 1 year ago
This review complies with Google's policies.
Reply from Charles Landau Dentistry
Hi Sy,
Thanks so much for the 5 stars 😊
Kind regards
Team CLD
Review from Google
The best dental treatment with great staff.
From start to finish the whole dental experience was first class. I am no longer apprehensive about attending my dental appointments. Without a doubt this is the best dental practice i have ever attended.
— T Underwood
T259836
Review left 1 year ago
This review complies with Google's policies.
Reply from Charles Landau Dentistry
Dear T,
Thank you so much for this great feedback.
We are delighted you have been so happy with our service and staff and are no longer apprehensive at coming to appointments.
Really appreciate your feedback.
Kind regards
Team CLD
Review from Google
5 star punctuality, 5 star services. Ben is very experienced and a lovely person, he makes every unpleasant scale and polish pleasant!
— Alice Modica
T259535
Review left 1 year ago
This review complies with Google's policies.
Reply from Charles Landau Dentistry
Hi Alice,
Thank you so much.
We will share with Ben and are delighted you find the cleaning pleasant 😊
Kind regards
Team CLD
Review from Google
This person left a star rating but no comment.
— Therese Vandling
T258922
Review left 1 year ago
This review complies with Google's policies.
Reply from Charles Landau Dentistry
Hi Therese,
Thanks so much for your 5 star review.
Kind regards
Team CLD
Charles Landau Dentistry
Charles Landau Dentistry has always treated me right and found their staff professional and good at addressing my dental needs. I appreciate them fondly too as a couple of times I had a chipped tooth they were able to give an appointment on the same day to treat the damages.
— Malcolm K
Verified review (2177421)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Charles Landau Dentistry
Hi Malcolm,
Thank you so much for this lovely review.
We are happy you have been able to address your needs so quickly.
Kind regards
Team CLD
Overall, how was your experience of Charles Landau Dentistry?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Review from Google
As always my dentist was excellent I cannot fault her. Since returning to the dentist after a short break (35 years) everyone at this practice has helped me to take control of my fear to the point where I’ve started looking forward the next appointment.
— mikey coleshill
T257127
Review left 1 year ago
This review complies with Google's policies.
Reply from Charles Landau Dentistry
Dear Mikey,
Thank you for this lovely feedback.
We are delighted you are looking forward to coming to see us and your experience here has been positive.
Kind regards
Team CLD
Excellent care
I've been a patient here for nearly 30 years and although some of the dentists and other staff change, it's always very welcoming, friendly and reassuring. Excellent care as well - even for the anxious.
— Chris M
Verified review (2173919)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Charles Landau Dentistry
Dear Chris,
Thank you for the last 30 years.
We are delighted you feel at ease and we are reassuring your anxiety.
Kind regards
Team CLD
Overall, how was your experience of Charles Landau Dentistry?
How satisfied are you that you are treated with dignity and respect by staff?
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State of the art facilities
As always a great service from CLD, Ellie goes out of her way to explain things and make sure you’re happy with the options.
State of the art facilities and exceptional staff
— Kim S
Verified review (2173909)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Charles Landau Dentistry
Dear Kim,
Thank you for your feedback.
We are delighted you are happy with our services and staff and will share this with the whole team.
Kind regards
Team CLD
Overall, how was your experience of Charles Landau Dentistry?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Review from Google
An excellent experience. Seen on the dot and very friendly. Highly recommended.
— Jonathan Lauffer
T256972
Review left 1 year ago
This review complies with Google's policies.
