Verified review (2068959)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Repairing two teeth
She did a brilliant match repairing two teeth.
— Anonymous
Verified review (2068626)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
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Patient
My experience
2 minute Dental appointment with no treatment given and not even a basic clean.
— Anonymous
Verified review (2068440)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Ramsey Dental Surgery
Thank you for your feedback. We understand your frustration, and we’d like to provide some clarity on the situation.
Due to the high demand for NHS dental services, our practice is incredibly busy, and we aim to provide thorough care for each patient. During your appointment, the dentist assessed your dental needs and found that there wasn’t sufficient time to perform the treatment on that day without compromising quality. To ensure you receive complete and proper care, another appointment was scheduled to carry out the cleaning and any necessary treatment together.
We appreciate your patience and understand the wait times can be long. However, having access to NHS dental care, especially in busy practices like ours, is important, and we aim to provide the best service possible within these constraints. Your feedback is valuable to us, and we’ll continue working to improve patient experience.
Overall, how was your experience of our service?
Poor
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
All the staff at Ramsey Dental Surgery is very kind and professional and Dr Tiago Faleiro is amazing . We are very grateful!
— miguel bessa
T206134
Review left 1 year ago
This review complies with Google's policies.
Review from Google
No-one looks forward to a trip to the dentist, but I had a very pleasant and reassuring experience today. Thank you to the excellent staff at Ramsey Dental surgery.
— Judy Fox
T206003
Review left 1 year ago
This review complies with Google's policies.
Sympathetic dentist
Both the dentist and his assistant were sympathetic and ensured I was comfortable with the procedure at all times. The dentist explained what was going to happen and future plans to repair damage to my teeth.
— Anonymous
Verified review (2068008)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
The best Dentists i have ever visited in over 75 years of visiting a dentist.
and that includes the Eastman Dental Hospital in London.5 Star plus and so lovely and bright and clean. A credit to the management and owners .And you are always greeted with a lovely genuine smile Thank you .
— David Morgan
T206004
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Excellent Dental Practice. Great service today as always.
— Wayne Channon
T205870
Review left 1 year ago
This review complies with Google's policies.
Pleasant surroundings
Courteous staff. Pleasant surroundings. Dentists always willing to explain procedure.
— Tamara P
Verified review (2067589)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Friendly, professional
My appointment was on time. They were professional and friendly and made me feel at ease.
— Anonymous
Verified review (2066958)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
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Patient
Review from Google
This person left a star rating but no comment.
— Paul Goyns
T205593
Review left 1 year ago
This review complies with Google's policies.
Always treated with kindness
Real pleasure to attend as always treated with kindness & respect by everyone in the practice.
— Carol T
Verified review (2066459)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Ramsey Dental Surgery
I was seen on time, both dentist were efficient, friendly, and Gentle!
— Penny C
Verified review (2066311)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Disappointed being taken off the nhs and shocked at the private dental care prices.
Still received the same care. I will be looking at dental care insurance.
— Jason Walton
T205347
Review left 1 year ago
This review complies with Google's policies.
Ramsey Dental Surgery
Friendly staff with calm atmosphere where all procedures required were explained and then treatment done with ease, feeling calm and pleased with the outcome.
— Debbie S
Verified review (2064661)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Very kind and friendly
Everyone was very kind and friendly. My questions were answered fully.
— Anonymous
Verified review (2063615)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Seen quickly
Seen quickly and no issues.
— Anonymous
Verified review (2063540)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Always a pleasure
Always friendly, always a pleasure to see John.
— Allison Y
Verified review (2063398)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Treatment was efficient and painless
Booked in this morning for a filling, sat in the waiting room for a few minutes before being called in for my dental surgery. Treatment was efficient and painless.
— David L
Verified review (2063227)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Great experience as always thank you
— glyn stokes
T204286
Review left 1 year ago
This review complies with Google's policies.
