Verified review (1965426)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Satisfaction
Very pleasant, polite and professional service.
— Peter R
Verified review (1965424)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Regular appointment
Had a good experience today at the practice. I was just there fpr a regular check-up but the staff were friendly. The dentist was professional and explained everything to me and to contact them of i have any problems before my extraction in a few months. The receptionists were friendly and welcoming.
— Pippa W
Verified review (1965120)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
as ever excellent
— graham martin
T159232
Review left 2 years ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Edward Rej
T159233
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Great service as always
— Rodney Whitwell
T159234
Review left 2 years ago
This review complies with Google's policies.
Review from Google
As always Lilianna was attentive, thorough and did the necessary work with full explanations of her actions every step of the way. With kind regards, Kath Perkins
— Kath Perkins
T159092
Review left 2 years ago
This review complies with Google's policies.
Reply from Ramsey Dental Surgery
Kath, thank you for taking the time to send this review. We too were disappointed that you were inconvenienced this morning and very grateful that you were so understanding about the clerical error, which will are still unable to explain.
As soon as a space became available the same day the team immediately offered you the opportunity of securing it, I hope that you now are able to return to your usual smile with confidence and am pleased that you are happy with how the situation was dealt with. We look forward to seeing you next time. Thank you
Great
I found from booking in to being seen by a dentist was great, very short waiting time, been with you must be 64 years now.
— Linda F
Verified review (1963945)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Ramsey Dental Surgery
Linda, thank you very much for taking the time to leave us a lovely review. I'm sorry that you were dissatisfied with the information about the costs of any treatment. We do have the details displayed in both of our waiting rooms and at the reception desk. Please do ask next time you are in and one of the team will be only to happy to point them out to you or discuss any costs involved.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Repaired my knocked out front tooth
I required an emergency dental appointment as I had unexpectedly and accidentally had half of my front tooth knocked out. Ramsey Dental Surgery got me in the next day, first thing in the morning and the dentist and dental assistant I saw were amazing. I was nervous and anxious and they put my mind at ease with information regarding the process before they had even begun. They did an absolutely amazing job! I even prefer it now to how it was before! I couldn’t be more grateful!
— Amy G
Verified review (1963415)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Check up, de scale and filling
As always John was very thorough and did a great job.
— Anonymous
Verified review (1963148)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
First time check up
Great experience, very friendly and professional. Showed me issues and explained outcomes. Very happy and will return.
— Corren S
Verified review (1962878)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Amazing surgery
Always a good experience considering a dental visit. Rachael and her assistant are amazing, always puts you at ease. Pleasant and polite. Always manage to have a chat. You don’t feel as if you’re just any patient. They actually get to know you as a person. Fantastic practice, all staff are friendly and amazing.
— Nancy S
Verified review (1962585)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Ramsey Dental Surgery?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Check-up
Fantastic service.
— Colin R
Verified review (1962465)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
Excellent service from the reception staff, the assistant and the dentist, and seen bang on time.
— Jon Novice
T158758
Review left 2 years ago
This review complies with Google's policies.
Repair of a filling
My appointment was on time, the dentist explained everything, very good, if anyone asked me for a dentist to go to would have no problem recommending the Ramsey dentist.
— Andrew L
Verified review (1961994)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Dental check up
Excellent Dentist.
— Rosemarie T
Verified review (1961431)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Very nice and stress free experience
Now that Rachel operates as a private practice dentist, I feel she has more time to spend on the checkup and work, and has the finances to invest in modern equipment which makes the dental cleaning work much nicer and stress free.
— Anonymous
Verified review (1961077)
Review left 2 years ago
This review was collected via email feedback service.
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Patient
Check Up Consultation
Although several issues with my teeth were pointed out to me, it was reassuring to realise that a more comprehensive assessment of my dental health had been undertaken.
— Anonymous
Verified review (1961067)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Excellent emergency appointment
Fortunate to get a cancellation the next day so all sorted very speedily. I have always found the treatment very satisfactory.
— Anonymous
Verified review (1960960)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Great communications
Great communications leading up to my appointment.
Appointment was on time, no hanging around.
— Robert S
Verified review (1960781)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
