T299270
Review left 10 months ago
This review complies with Google's policies.
Reply from Olive Tree Dental
Thank you so much Chris for sharing your experience. We look forward to welcoming you again soon to Olive Tree Dental
Review from Google
Olive tree Dental is amazing I’ve spent many years avoiding the dentist :( I found olive tree dental on a google search and from the very first conversation I knew just how understanding and caring they were with the anxiety I have towards dentists
they take the time to listen and explain you your full dental plan step by step and they don’t rush you which is hard to find in the world today. My tooth extraction today went so smoothly they took there time and sat me down after for 25 minutes to make sure I was ok before I left
So I just want to thank Dr Mahesh/Grace/Ash/Sam and the whole team ❤️
— Carl Hazell
T297708
Review left 11 months ago
This review complies with Google's policies.
Reply from Olive Tree Dental
Hi Carl, thank you so much for leaving such a fantastic review. We are so happy you feel comfortable in coming to the dentist and that your extraction went smoothly. We will relay your sentiments to Dr Mahesh, Dr Ash, Sam & Grace and look forward to welcoming you back to Olive Tree Dental very soon
Review from Google
This person left a star rating but no comment.
— Roberto Francisco Molka Malfatti
T293843
Review left 11 months ago
This review complies with Google's policies.
Reply from Olive Tree Dental
Thank you so much for leaving a 5* rating of your experience at Olive Tree Dental. We look forward to welcoming you again soon
Review from Google
I can't recommend this place enough.
My mother has extreme nervousness and anxiety when it comes to dentistry and all the staff here have always gone above and beyond to make her feel comfortable.
The work performed by Anjali has been immaculate, not only in the quality of her work, but also in her support for her patients (friends. Haha!)
Before you even walk into the room, you're greeted with kindness and professionalism.
I haven't had the pleasure of learning the names of the nurses I have seen, that have assisted, but they do phenomenal work and deserve recognition, too.
I've even witnessed the front desk staff entertaining young and bored children.
Not your typical dentist at all. ⭐️⭐️⭐️⭐️⭐️
— Chris
T293715
Review left 11 months ago
This review complies with Google's policies.
Reply from Olive Tree Dental
Chris that review and your genuine feedback is just so incredibly kind. We are so happy when nervous patients feel comfortable, we are so glad both you and your mother trusted us. We will be sure to relay your sentiments to Dr Anjali and the team, including the nurses and front of house team. We can’t welcome to welcome you both back soon to Olive Tree Dental
Review from Google
Always very welcoming and kind and all the staff always makes me feel comfortable and calm whenever I feel anxious.
— steven day
T293148
Review left 11 months ago
This review complies with Google's policies.
Reply from Olive Tree Dental
Thank you so much Steven for taking the time to share that you feel comfortable and calm when you visit our practice, even if you felt anxious prior, that makes us feel so good as a team; that you trust us with your treatment and oral health. We look forward to welcoming you back soon to Olive Tree Dental
Caring
Professional and caring
— Bahidja T
Verified review (2237526)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Olive Tree Dental
Thank you Bahidja for leaving us such a kind review. We hope you continue to find our service professional and that our staff is caring. We look forward to welcoming you back soon to Olive Tree Dental
Overall, how was your experience of Olive Tree Dental?
Do you feel confident in your dentist and have a good level of trust or rapport?
How satisfied are you that staff treated you with dignity, care and respect?
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Do you feel your treatment was clearly explained and that you were involved in the decisions surrounding your treatment plan?
Were you given clear information about the cost of your treatment?
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Would you know how to raise a concern or complaint if needed, and feel comfortable doing so?
No
Calm, comfortable and welcoming
I have been visiting Olive Tree Dental for a couple of years now. I chose them because their website made clear they were keen to support nervous/anxious dental patients. This is absolutely correct; every single staff member I have encountered has been friendly, warm, welcoming and caring, and the dental nurses and dentists have all taken the greatest care to explain treatment and conduct it in the most gentle manner possible. In particular, Dr Ash Zyada has the best ‘chairside manner’ of any dentist I’ve visited. She is so warm and understanding, and is gradually helping me conquer my longstanding phobia of dentist visits. It is worth noting too that the office/surgery space at Olive Tree is very calm, comfortable and welcoming, and there is absolutely no sign of the ‘dentist office smell’ that used to trigger great fear in me. The sole downside is that, of course, treatment is expensive! But in my case, it is worth spending the money to have my teeth cared for in an environment and by a team that make me feel confident I am being well looked after.
— Anonymous
Verified review (2236516)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Olive Tree Dental
Thank you so much for your heartfelt and thoughtful feedback. We’re genuinely touched to hear about your experience at Olive Tree Dental, and we’re so pleased that our team, and especially Dr Ash Zyada has helped you feel more at ease during your visits.
Supporting nervous and anxious patients is something we’re deeply committed to, so to hear that you feel cared for, understood, and gradually more confident truly means a great deal to us. We're also glad to know that the calm and welcoming atmosphere of the practice has helped make a positive difference for you.
We appreciate your honesty around the cost of treatment, and we’re grateful that you see the value in the care we provide. Your trust in us is something we never take for granted.
Thank you again for taking the time to share your experience, it’s patients like you that make what we do so rewarding. We look forward to welcoming you for many years to come at Olive Tree Dental
Overall, how was your experience of Olive Tree Dental?
Do you feel confident in your dentist and have a good level of trust or rapport?
How satisfied are you that staff treated you with dignity, care and respect?
How satisfied were you with the waiting time for your appointment?
Do you feel your treatment was clearly explained and that you were involved in the decisions surrounding your treatment plan?
Were you given clear information about the cost of your treatment?
What do you want your question to say?
The Dentist was very kind
Lovely, efficient service, the Dentist was very kind and informative. All prices were upfront, and the entire atmosphere was nice and calming.
— Anonymous
Verified review (2235658)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Olive Tree Dental
Thank you for taking the time to share your feedback about our practice. We try to always be transparent with our fees and the treatment process to ensure you feel confident throughout your patient journey with us. We look forward to welcoming you soon to Olive Tree Dental.
Overall, how was your experience of Olive Tree Dental?
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Thank you
I haven’t been to the dentist for at least 10 years because I’m very anxious but after today with Anjali Vasudev ( dentist) I’m looking forward to my next appointment.
I don’t fear the dentist anymore, which I thought I’d never say
So thank you so much
— Sarah F
Verified review (2235158)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Olive Tree Dental
Thank you for taking the time to leave such a lovely review. We will definitely share your feedback with Dr. Anjali and the team. Absolutely amazing to hear you are no longer fearful or anxious visiting the dentist. We look forward to welcoming you back again soon.
Overall, how was your experience of Olive Tree Dental?
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Olive Tree Dental
Amazing!
— Anonymous
Verified review (2233114)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Olive Tree Dental
Thank you so much for your wonderful feedback! We will share this with our team. We would love to thank you personally but the feedback has been submitted anonymously. We look forward to welcoming you back soon to Olive Tree Dental.
Overall, how was your experience of Olive Tree Dental?
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Lovely staff
Staff were lovely and patient.
— Anonymous
Verified review (2232331)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Olive Tree Dental
Thank you for your review and detailed feedback. We always welcome feedback and to be advised of areas of improvement to better enhance patient experience. We noted you were not fully satisfied with the waiting time, if you could kindly provide us with your name, we hope to find out more information to rectify this moving forward. We also want to discuss your experience and if the results met with your expectations. Please kindly email your details to our Senior Practice Manager, Nivert Tamraz at [email protected]
Overall, how was your experience of Olive Tree Dental?
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Review from Google
Hygienist Amr was awesome! very thorough and thoughtful in his approach
— O.J. I
T288427
Review left 1 year ago
This review complies with Google's policies.
Reply from Olive Tree Dental
Thank you so much for leaving such a genuine review about Amr! He’s such a dedicated & professional member of our Hygiene team and we are grateful he is a part of our team. We will definitely share your feedback and look forward to welcoming you back to Olive Tree Dental soon
Made me feel very relaxed
Az was very informative and made me feel very relaxed
— Anonymous
Verified review (2231626)
Review left 1 year ago
This review was collected via email feedback service.
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Review from Google
Amazing dental practice with meticulous perfectionism.
The staff, Dr Ash and all team, the location, precision in details, each one is a brilliant experience.
I’ve had several fillings and crown treatments, all done to perfection- ticked off from to do list.
Could not be happier with any other place.
— Erkan Gunduz
T283738
Review left 1 year ago
This review complies with Google's policies.
Reply from Olive Tree Dental
Thank you so much for taking the time Erkan to share your experience! We are so pleased you completed those crowns & fillings and trusted us with multiple treatments and can’t wait to share your feedback with the team! We look forward to welcoming you again soon to Olive Tree Dental.
The service was 10/10
It was my first time visiting the practice today. The staff were very polite, I was greeted very well and the service was 10/10. The practitioners took their time and were very considerate towards the patient's needs.
— Anonymous
Verified review (2221241)
Review left 1 year ago
This review was collected via email feedback service.
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Review from Google
I just wanted to that my appointments with Anjali Vasudev have been nothing but exceptional, she is warm, gentle and works so hard on making a very nervous patients experience better than hoped for. I am still an incredibly nervous person when it comes to dental work but I have been back for two treatments so far with Anjali and will continue to stick with her as she makes me feel at ease, highly recommend her and all the staff are amazing...thank you Mikaela Ladhams
— Mikaela
T279457
Review left 1 year ago
This review complies with Google's policies.
Reply from Olive Tree Dental
Thank you Mikaela for leaving such a heartfelt review about Dr. Anjali and our team. It always makes us smile to know a nervous patient starts to feel at ease and is comfortable coming to see the Dentist. We look forward to welcoming you to Olive Tree Dental very soon.
Excellent service
Very friendly and professional staff. Excellent service.
— Buddhi K
Verified review (2215894)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Olive Tree Dental
Thank you Buddhi for trusting us with your treatment. We hope to welcome you again soon to Olive Tree Dental.
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Highly recommend
The whole experience has been so positive.
The Reception staff, Dentists and Dental Nurses are all lovely.
Dr Ekpolomo takes real care when performing fillings, ensuring I'm comfortable and informed at each stage. I highly recommend this practice!
— Salma F
Verified review (2210298)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Olive Tree Dental
Thank you so much Salma for taking the time to share your experience at Olive Tree Dental. We will definitely relay your sentiments to everyone in our team including Dr. Isis. We are so pleased you felt comfortable and well informed throughout your patient journey and can't wait to welcome you back soon.
Overall, how was your experience of Olive Tree Dental?
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Friendly and professional
Friendly and professional as always
— Marilyn S
Verified review (2210159)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Olive Tree Dental
Hi Marilyn, thank you for sharing your valuable feedback. It's always wonderful to hear our patients leave with a smile feeling they were well looked after. We look forward to welcoming you back soon.
Overall, how was your experience of Olive Tree Dental?
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Very professional
It didn’t start very well as I had to be the 1 case in 75 of course !!!
But the Team went out of their way to try and help and make it better!!!
Very professional
— Laurence C
Verified review (2207162)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Olive Tree Dental
Laurence we are so pleased with the results and that your oral health is now better. Thank you for sharing your valuable feedback. It's always wonderful to hear our patients leave with a smile feeling they were well looked after. We understand your patient journey wasn't so smooth to start off with and you experienced some side effects, which can happen, but we are so happy you felt that we went above and beyond, aftercare is just as important as the treatment itself to our team. We look forward to welcoming you back soon.
Overall, how was your experience of Olive Tree Dental?
How satisfied are you with the appointment waiting time?
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