T368075
Review left 4 months ago
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Review from Google
I saw Jess for the first time today and she was brilliant. The administrator that took payment was also so friendly
— Sam Page
T368076
Review left 4 months ago
This review complies with Google's policies.
Thorough and professional
Saw dental hygienist Jessica. As always, she was very thorough and professional. All the staff are helpful and pleasant. I was seen in good time.
— Marcia L
Verified review (2359978)
Review left 4 months ago
This review was collected via email feedback service.
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Nothing short of perfect
I have to say that Rhiwbina Dental Surgery go above and beyond to make sure your visit is nothing short of perfect. Staff are so pleasantly respectful, beautiful building and surroundings. I honestly could not think of a single thing that the surgery could improve on.
— Gareth C
Verified review (2359928)
Review left 4 months ago
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Great treatment
As always, great treatment from beginning to end.
— Rachel O
Verified review (2359839)
Review left 4 months ago
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Highly recommend
From the moment I rang to request an appointment and up until I walked out of the practice I was dealt with politely, efficiently and professionally. I would highly recommend Rhiwbina Dental Surgery. I would also add that the service is consistent and reliable.
— Alison L
Verified review (2359768)
Review left 4 months ago
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Review from Google
Very welcoming practice. Friendly, efficient & go out of their way to put you at ease.
— Ginevra Williams
T367273
Review left 4 months ago
This review complies with Google's policies.
Helpful, gentle
A very positive experience. The dentist was polite, helpful, gentle and a great communicator.
— Anonymous
Verified review (2359580)
Review left 4 months ago
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Efficient, caring
I had emergency treatment from the dentist Jon and he was efficient, caring and very professional. The receptionist and Jon’s dental assistant were also very helpful.
— Christina R
Verified review (2359268)
Review left 4 months ago
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Took the time to explain various options
I felt that my teeth had a good investigation, with several different methods of scanning etc. The dentist (Ash) was very professional and took the time to explain various options to me, and answered my questions.
— Anonymous
Verified review (2359150)
Review left 4 months ago
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Excellent
Excellent professional care
— Anonymous
Verified review (2359068)
Review left 4 months ago
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My experience
Had to see a new dentist and it always feels like seeing a new hygienist. As someone who struggles with attending (due to a childhood traumatic experience) better continuity of care would be appreciated.
— Anonymous
Verified review (2359023)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Rhiwbina Dental Surgery
Hello,
Thank you for your feedback.
We understand the importance of continuity of care especially for nervous patients. Our fantastic Hygiene team consist of 7 lovely clinicians, with a vast amount of experience at Rhiwbina Dental Surgery between them. Victoria (12yrs), Bethan (9yrs), Sarah (9yrs), Aimee (8yrs), Charlotte (3 yrs and previously Prof N Claydons Dental Nurse) and new to the practice are Alix (1yr) and Jess (1yr and Dental Therapist).
I would love to chat to you regarding your experience and allocate you to a hygienist. All patients can request to stay with a hygienist, we can advise an appointment schedule to match your needs should this make a difference.
Please feel free to contact me on 02920626551.
Best wishes
Sarah
Practice Manager
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Efficient staff, calm surroundings
As usual, a very positive experience at Rhiwbina Dental Surgery. Very pleasant and efficient staff and calm surroundings.
— Anne M
Verified review (2359006)
Review left 5 months ago
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Thoroughly professional
Thoroughly professional as always.
— Anonymous
Verified review (2358981)
Review left 5 months ago
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Review from Google
I cant no express how good this dentist is i have never felt such ease and I have a massive fear of dentist I can not recommend this dentist enough .
— Julie Baker
T366932
Review left 5 months ago
This review complies with Google's policies.
Review from Google
I've been a patient at The Pines for nearly 30 years, and the care and attention from everyone involved is second to none. They are a fantastic team.
— Richard Weston
T366933
Review left 5 months ago
This review complies with Google's policies.
Excellent care
Excellent care from Wynn Jenkins and Dental Nurse.
— Ceri E
Verified review (2358743)
Review left 5 months ago
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A positive experience
The staff were friendly, helpful and efficient. A positive experience.
— Anonymous
Verified review (2358220)
Review left 5 months ago
This review was collected via SMS feedback service.
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Excellent service
The usual excellent service from all.
— Anonymous
Verified review (2357871)
Review left 5 months ago
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Review from Google
Excellent service as always.
— Louise Patterson
T366369
Review left 5 months ago
This review complies with Google's policies.