Verified review (2330279)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery?
Amazing team
Amazing team. Very friendly and professional.
— Alekxanda S
Verified review (2330093)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery?
My experience
Very quick but felt too rushed and I paid a lot for 10 minutes…
— Anonymous
Verified review (2329899)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Rhiwbina Dental Surgery
Thank you for your feedback and we are very sorry to hear that your experience did not live up to expectation. We welcome the opportunity to communicate with our patients so that we can constantly improve our services. We would be very grateful if you could contact us on [email protected] with your name and the date of your appointment so that we can investigate your points. We hope to hear from you soon.
Overall, how was your experience of Rhiwbina Dental Surgery?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Efficient & friendly
My experience was efficient & friendly.
— Joy P
Verified review (2329707)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery?
Excellent service
Excellent service as always. Lorna is a credit to the practice.
— Simon D
Verified review (2329386)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Make me feel relaxed
As one who doesn’t like the dentist, they never fail to make me feel relaxed and welcome.
— Christine B
Verified review (2329185)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery?
My experience
Professional as always, together with a personal service.
— Kathleen H
Verified review (2329152)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery?
The best dentist I’ve ever had
As always, Joon was excellent. The best dentist I’ve ever had. His attitude, his efficiency, he ticks every box.
— Christine L
Verified review (2328527)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery?
Hygienist
I had an appointment with a Hygienist today who was extremely thorough.
— Anonymous
Verified review (2328387)
Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Rhiwbina Dental Surgery
Appointment time was well kept
— Joy D
Verified review (2328285)
Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Rhiwbina Dental Surgery
Staff are always lovely, just a shame they were running behind and it was over 30minutes later than what I’d booked when I actually went in!
— Anonymous
Verified review (2328130)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Recommended
Visited Aimiee the hygienist who was excellent and has managed to keep my teeth healthy for a long time now and I can’t recommend her highly enough. She is an asset to The Pines.
— Anonymous
Verified review (2328116)
Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
The best practice I have ever been to
This practice is gold standard. I have been a patient of Mr Pitt for several years and the treatment I have received has been the very best. All the staff are so friendly. Also the building and interior create the most amazing ambience. It doesn’t feel like a dental practice at all. It’s very relaxing and pleasant. Simply the best practice I have ever been to.
— Jocelyn P
Verified review (2328062)
Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Always have a positive experience. Great staff, I have a very good dentist and hygienist (Johnathan and Amy). Always treated well and looked after.
— S B
T345042
Review left 7 months ago
This review complies with Google's policies.
Review from Google
The staff are First Class ., welcoming, efficient and friendly, putting you at ease
— angela pugh
T345043
Review left 7 months ago
This review complies with Google's policies.
Review from Google
Excellent treatment by Dr Pitt with all options clearly explained. Comfortable and attractive premises with car parking. Excellent communication between and after appointments( reminders etc) .
— Robert Froud
T345044
Review left 7 months ago
This review complies with Google's policies.
They put me at ease
My hygienist and nurse were excellent. I hadn’t met them before but they put me at ease and were very professional
— Simon W
Verified review (2327467)
Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Great
Great customer service.
— Anonymous
Verified review (2327137)
Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Fills me with confidence
Always very professional. Explaining everything fully. Fills me with confidence
— Gillian D
Verified review (2326654)
Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Emergency tooth extraction
I had an emergency tooth extraction and my tooth was taken out easily and painlessly. As ever, the standard of care was excellent. The dentist and dental nurse were caring and reassuring. I have been a patient with RDS for many years and have always had excellent treatment. I would recommend this practice.
— Anne M
Verified review (2326566)
Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
