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Rhiwbina Dental Surgery

Rhiwbina Dental Surgery, Heol y Forlan, Cardiff, CF14 1AX

Excellent rating from 1031 reviews

5 out of 5 stars

+ 481 reviews from Google 1512 total reviews

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Latest Reviews by Working Feedback

Friendly and efficient

5 out of 5 stars
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Prompt, friendly and efficient as always

— Anonymous

Verified review (2275681) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Seen on time, treated well

5 out of 5 stars
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An uncomfortable experience, as always, but made bearable by the hygienist, Jess, who was skilful, thorough and informative. I was seen on time and treated well by the reception staff.

— Elisabeth E

Verified review (2275238) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly recommend

5 out of 5 stars
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Arrived for my appointment time and was seen within 5 minutes.
Today I saw Richard who made me feel at ease straight away. Explained everything to me very thoroughly.
Would highly recommend him.
All in all great experience.

— Judith G

Verified review (2274925) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recommended

5 out of 5 stars
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Excellent service from first contact to end of surgery. 100% recommended.

— Nigel S

Verified review (2274864) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Richard Watkins

T309922 Review left 9 months ago
This review complies with Google's policies.

Wonderful service

5 out of 5 stars
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Just a check up for my implants. Wonderful service as always. Reassurance, good advice. I have full confidence in my dentist and enjoy the friendly welcome by the staff in the practice

— Kathryn G

Verified review (2274440) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The procedure went well

5 out of 5 stars
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I had a tooth extracted by David Pitt. The procedure went well. I was pleased with the outcome.

— Jillian P

Verified review (2274154) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars

Hygienist work carried out carefully

5 out of 5 stars
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As always - greeted nicely, not kept waiting, hygienist work carried out carefully, pleasant staff. Thank you.

— Anonymous

Verified review (2273788) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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My regular appointment was on time and carried out professionally in pleasant surroundings.

— Paul de Souza

T309062 Review left 10 months ago
This review complies with Google's policies.

Great

5 out of 5 stars
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Usual great service

— Anonymous

Verified review (2273677) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

An excellent visit

5 out of 5 stars
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An excellent visit where feedback was positive and helpful.

— Lesley J

Verified review (2273624) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Treatment excellent as usual but prices seem to have risen very steeply in the past year.

— Anonymous

Verified review (2273501) Review left 10 months ago
This review was collected via email feedback service.

Reply from Rhiwbina Dental Surgery

Dear Valued Patient,

Thank you for taking the time to share your feedback with us. We're thrilled to hear that you've had an excellent experience with your treatment!

Regarding your concern about our prices, we appreciate your honesty. We understand that any increase in costs can be a challenge.

We'd like to assure you that we regularly review our pricing to ensure it reflects the high-quality care and services we provide. Unfortunately, the rising costs of materials, equipment, and staffing expenses have led to a increase in our prices over the past year.

However, we're committed to transparency and want to ensure that our patients feel valued. We'd be happy to discuss your specific treatment plan and costs with you in more detail, and explore any options that may be available to help make your care more affordable. If you wish to do so please contact me on 02920626551.

Thank you again for your loyalty and trust in our practice.

Best regards,
Sarah
Practice Manager
02920626551
Overall, how was your experience of Rhiwbina Dental Surgery? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent, as usual!

— Anonymous

Verified review (2273387) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Explained everything fully

5 out of 5 stars
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I saw Richard who was so lovely, I’d chipped a tooth and he explained everything fully and even did quick sketch so I’d have a clear understanding of what the issue was. He treated me with respect and made me instantly feel at ease even though I really don’t like visiting the dentist. As a whole from entering the premises the staff are always courteous and helpful.

— Sandra B

Verified review (2272997) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars

Great

5 out of 5 stars
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Great as always.

— Anonymous

Verified review (2272856) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist appointment

5 out of 5 stars
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I arrived early for my dental hygienist appointment. The receptionist offered me a hot drink to enjoy while I was waiting. How lovely

— Anonymous

Verified review (2272834) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Made to feel welcome, caring

5 out of 5 stars
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Hygienist appointment. Made to feel welcome, friendly, professional and caring staff.
Many thanks!

— Andrea T

Verified review (2272786) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Understanding and kindness

5 out of 5 stars
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I am an extremely anxious person when it involves dental treatment but, so far at this practice, I have received nothing but understanding and kindness

— Anonymous

Verified review (2272652) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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As always great work from wonderful Wyn and all of the staff. Thanks all.

— Gareth Clark

T307980 Review left 10 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Andrew Evans

T307981 Review left 10 months ago
This review complies with Google's policies.