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Rhiwbina Dental Surgery

Rhiwbina Dental Surgery, Heol y Forlan, Cardiff, CF14 1AX

Excellent rating from 1031 reviews

5 out of 5 stars

+ 479 reviews from Google 1510 total reviews

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Latest Reviews by Working Feedback

Review from Google

4 out of 5 stars
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Very professional but incredibly expensive - over £100 for a 15 minute scale and polish.

— Penny

T260113 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Great caring Dental Practice that feels like a art gallery, everyone there is kind, caring and good at what they do

— Shiladitya Sinha

T259839 Review left 1 year ago
This review complies with Google's policies.

Hygienist appointment

5 out of 5 stars
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I attended for a hygienist appointment. The appointment ran on time and the staff were very friendly and helpful.

— Robert P

Verified review (2179820) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Care and kindness

5 out of 5 stars
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I am very nervous but always treated with such care and kindness by the staff and Dr Pitt.

— Victoria C

Verified review (2179308) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Once again, very pleased with the treatment and service. Thank you.

— tim crudgington

T259507 Review left 1 year ago
This review complies with Google's policies.

A comfortable environment

5 out of 5 stars
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Always pleasant and attentive. A comfortable and stimulating environment, with a capable sense of efficiency.

— Anonymous

Verified review (2179199) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good service

5 out of 5 stars
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Overall - good service.

— Marianne G

Verified review (2179119) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars

I always feel reassured

5 out of 5 stars
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Always put at ease, during appointments particularly as I have very sensitive teeth. I don’t feel as though I have to hide my slight anxieties whenever I’m having treatment with my hygienist or dentist and I always feel reassured during every appointment.

— Anonymous

Verified review (2179104) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Speedy and efficient

5 out of 5 stars
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On time, sorted my issue without any problem. Was speedy and efficient.

— Anonymous

Verified review (2179056) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Rhiwbina Dental Surgery

— Anonymous

Verified review (2178985) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional

5 out of 5 stars
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Very professional service

— Gary W

Verified review (2178972) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Thorough but gentle

5 out of 5 stars
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The hygienist seemed thorough but gentle and explained everything at each stage.

— Anonymous

Verified review (2178911) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First class

5 out of 5 stars
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First class service

— Pauline M

Verified review (2178795) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent as always- thank you

— Adey Fletcher

T259230 Review left 1 year ago
This review complies with Google's policies.

Dentist and hygienist

5 out of 5 stars
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I visit surgery every 6 months to see dentist and hygienist and book the next appointment before I leave. Confirmation is sent by email and text. Very happy with both dentist and hygienist.

— Anonymous

Verified review (2178574) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent service very professional thanks

— David Huggett

T259231 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Elizabeth Smythe

T259232 Review left 1 year ago
This review complies with Google's policies.

Rhiwbina Dental Surgery

5 out of 5 stars
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Very pleased to find Rhiwbina Dental now I've moved to Cardiff. I appreciate how much care there is from all the staff including offering to carry my bag upstairs.

— Maureen H

Verified review (2178509) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

1 out of 5 stars
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Different hygienist covering. Was not very gentle. Reminded me of my nhs dentist when I was 18. Sorry but was quite brutal. Have asked to see someone else in future

— Anonymous

Verified review (2178093) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Rhiwbina Dental Surgery

Hello,
I'm very sorry you have had this experience with us and would like to thank you for your feedback.
I would very much like to discuss this further with you and feedback to our hygienist, if you are happy to do so please could you contact me on 02920626551. I look forward to speaking with you.

Best wishes,
Sarah
Practice Manager
02920626551
Overall, how was your experience of Rhiwbina Dental Surgery? 1 out of 5 stars

Review from Google

5 out of 5 stars
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Dr Richard Crossland is the absolute best at what he does! Thank you!

— Rebecca Bona

T258927 Review left 1 year ago
This review complies with Google's policies.