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Rhiwbina Dental Surgery

Rhiwbina Dental Surgery, Heol y Forlan, Cardiff, CF14 1AX

Excellent rating from 1031 reviews

5 out of 5 stars

+ 479 reviews from Google 1510 total reviews

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Latest Reviews by Working Feedback

Welcoming, friendly

5 out of 5 stars
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Welcoming, friendly, clean

— John M

Verified review (2177654) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very good

— Sian Thomas

T258641 Review left 1 year ago
This review complies with Google's policies.

Quick and efficient

5 out of 5 stars
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Easy parking, quick and efficient at reception, very short wait for appointment.

— Anonymous

Verified review (2177128) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent service, timely and very friendly staff.
Also very informative in terms of explaining examinations and scans undertaken.

— David Jones

T258642 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Absolutely perfect. Lovely staff, great service.Thank you.

— Alison Spurrier

T258643 Review left 1 year ago
This review complies with Google's policies.

Treated very well

5 out of 5 stars
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A good service and treated very well

— Anonymous

Verified review (2176343) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A terrific dentist

5 out of 5 stars
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The quality of service is excellent, and I would highly recommend this practice. Premises are clean and comfortable, staff welcoming and pleasant, hygienists and all dental practitioners very professional and inclusive.
I followed Colin McCubbin when he joined the practice: he is a terrific dentist.
My only grip is with the radio playing in reception: at times, far too loud, and the mindless chatter is intrusive. I appreciate that some background noise can be soothing for patients, but use a playlist (Spotify?) without commentary and at a lower level, please!

— Antonia F

Verified review (2176325) Review left 1 year ago
This review was collected via email feedback service.

Reply from Rhiwbina Dental Surgery

Thank you for your lovely comments and feedback. We will be looking into the radio station levels and its context. We have listened to Radio 2 for 28 years now, so maybe its time for a change.

Best wishes,
Sarah
Practice Manager
02920626551
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent customer service

5 out of 5 stars
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Excellent customer service, all staff are helpful, polite and smiling.

— Leanne W

Verified review (2176198) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

This is the place to go

5 out of 5 stars
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Staff always positive and cheerful. If one needs to go to a dentist this is the place to go

— Anonymous

Verified review (2176141) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent attention

5 out of 5 stars
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Excellent attention and pleasant and communicative professionals.

— Anonymous

Verified review (2176121) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Been here for over 20 years now and it's always been efficient and proficient. Really helped me and always flexible and responsive too boot.

— Matt Payne

T258235 Review left 1 year ago
This review complies with Google's policies.

Friendly and welcoming

5 out of 5 stars
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I was accommodated at short notice with a crumbling tooth and the treatment was swift and welcome and reassuring. As ever a friendly and welcoming environment.

— Philippa L

Verified review (2175549) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Thoroughly recommended

5 out of 5 stars
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Delighted at all stages of my teeth restoration work now complete, the professional dental work done to my complete satisfaction and of course all the lovely support staff. Thoroughly recommended and my thanks and regards to all.

— Edward C

Verified review (2175456) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Absolutely perfect in all respects - all staff are so pleasant and efficient .

— Robert Kay

T257830 Review left 1 year ago
This review complies with Google's policies.

Excellent treatment

5 out of 5 stars
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Excellent treatment and review by all staff

— Anonymous

Verified review (2175084) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Rhiwbina Dental Surgery

5 out of 5 stars
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Excellent

— Anonymous

Verified review (2175030) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars

Efficient dental hygienist

5 out of 5 stars
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Highly professional, polite, clean, comforting environment. Efficient dental hygienist with very clear communication This is a very high quality dental environment

— Michael K

Verified review (2174577) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Gentle and professional

5 out of 5 stars
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First class service as ever.
Dentist and hygienist gentle and professional.

— Anonymous

Verified review (2174489) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars

Review from Google

5 out of 5 stars
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I have been with Rhiwbina Dental for many years and have received an exceptional standard of service at all times from all the staff.
In particular, I have recently had some dental issues occur (tooth extraction etc.) whilst going through some significant "non dental" health issues at the same time.
My dentist Richard has been incredibly supportive and sympathetic with his advice on dealing with my dental issues alongside this. Also, his friendly humorous nature puts you at ease and makes dentist visits enjoyable (well almost lol!). Thank you all!

— Steve Draper

T257180 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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fantastic hygienist, thorough, professional and friendly. Thank you

— Llinos Davies

T257181 Review left 1 year ago
This review complies with Google's policies.